Erin the manager at the State Street location has a piss poor attitude. Their re-stocking fee on returns is ridiculous. They couldn’t be bothered to measure my wife’s foot before she ordered her boots. They just assumed that if she wore a women’s size 8 in the shoe she had on, the boot she wanted would equate to a men’s size 6.5. They pretty much want to keep ordering the boot over and over to the tune of a $ 25 re-stocking fee every time THEY are wrong. I will never shop there again.
Matt W.
Place rating: 3 Niskayuna, NY
Useful store; your one-stop shopping source for«Terrorist Hunting Permits», in case you’re fresh out. As an habitué of Army-Navy stores dating back to when they actually sold Army-Navy surplus, I will say that the typical confederate-flag quotient present at such stores is dialed way down here, relatively. There’s pretty much no surplus at all, and only a smattering of camouflage gear for the weekend warrior wannabes. There’s also almost no hunting gear, which is often a staple of such places, and while there are some unit patches and a few bits of military memorabilia, it is not a prominent part of the business. What they do sell here, and lots of, is durable outer gear and work wear for people who need heavy duty clothing for their work. They have a great selection of boots, coats, winter gear, reflective garb, uniform pieces for some trades, and a variety of similar items, including a lot of Carhartt gear. They were a little lighter on out and out safety gear, but I suppose a lot of that is supplied on the job, and Lowe’s across the street has the basics there for non-heavy-duty-work safety gear. The prices are pretty much list, and to my chagrin they tell me they’re not restocking winter stuff(as of January 2!) anymore, but that will teach me to gear up for winter in advance next time. They still did have plenty of stuff, just not exactly what I was looking for in my size. I have to give them a bit of a downtick on that front, what with the lack of discount the availability is what drives me personally. That said, they seem to be all by themselves in this niche in this neck of the woods, so I’ll be back. I’ll just have to shop for the duck decoys and used 50 caliber shell casings elsewhere. TIPTIPTIP: it’s hard to get to. The parking lot entrance is between the store and the gas station, and it’s really only easy to get into going south on State/Central, just below where Balltown comes in. You are better off coming in on the side street and turning into the back of the parking lot. When you exit, if you go immediately left, you can line up for the Dunkin’s drive-through right away, which seems like a truly valuable pairing of retail establishments.
Ted G.
Place rating: 5 Cedar Park, TX
I couldn’t believe the selection at this place. Their boots are top to bottom better than any other place in the capital district. Prices are unbelievable.