Pipe-Line Plumbing Services, Inc.

Very professional and just an all and all nice guy. Concerned with getting the job done and not ripping you off. I highly recommend Kevin and Pipe Line.

I had problems with my sewer system backing up in my home so I called these guys for what I was hoping for a routine pipe clean out. I decided on Pipe-​Line based on the Unilocal and Google reviews.
Pro:
The guys were knowledgeable and were able to diagnose the problem very quickly. Unfortunately it turned out to be a much bigger issue (broken sewer line at the foundation). They also showed up on time! A great start based on some of the other reviews I’ve read. Also, the plumber I dealt with was nice and explained what the issue was.
Cons:
I felt that they were pushing me to make a decision fast on getting the services done. The work required digging down 7 feet and out about 4 feet from the home. The first quote was $ 5,800! I said for that much, I had to do my diligence and call around for other quotes in the area and would get back to them. The plumber left to call his boss and came back with a revised quote of $ 4,500 ($ 1,300 difference) after a few minutes, and nothing within the scope of work changed! I smartly still decided to call at least one more plumber to do the work. I ended up having another plumber come out to do the exact same work for $ 3,500. I immediately lost trust in Pipe-​Line and knew I wasn’t going to use them after they revise the quote by $ 1,300 simply based on me telling them that I was going to do my diligence. In the end, the plumbers I had do the work were honest up front and didn’t require any haggling, love those guys (Flush Plumbing).
Overall — I don’t think Pipe-​Line is a bad company as they were knowledgeable, the plumber was friendly and responded quickly. However, should you decide to call them on what might be a bigger problem, make sure you get at least one other quote as these guys are expensive!

BEWARE DO NOT CALL!!!
The guy I spoke to, Jerry, is the biggest racist I have ever spoken to over the phone. When I asked if there was a charge for the guy to come out and take a look at my clog, his true colors came out. Because of my accent he said «You Indians always do this.» He automatically assumed I was Indian and a cheap one at that. When I asked how he assumed I was Indian, he went on to say «I’m an expert in human nature.» People like this need to be kicked off their high horse. How is he even doing business? Go back to watching Duck Dynasty. I would not recommend this business to my worst enemy. In fact I will tell people to avoid it at all costs. Save your money and give it to someone much more deserving. Plumbers are a dime a dozen. Find a nicer one.

Needed to call a pro after my shower became more bath than shower with a clogged drain. Tried every gimmick all the big box hardware stores sold, but the only thing they drained was my wallet.
Gave up and called pipe-​line plumbing after a friend referred, and I was not disappointed. Drain was unclogged in about 45 min, and most of that time was spent dealing with the lid to the clean out (it was seized on and had to be cut out). They took the time to explain my archaic cast iron plumbing system down to a dummy level, and not only provided tips to prevent future clogs, but how to properly clear the drain on my own for future clogs since I’m an avid diy’er.
Fast service that was in and out, without a mess. Worth every buck, and haven’t had a problem since.

It was a breath of fresh air dealing with Pipe-​Line. After having some plumbing issues this fall, I had a couple companies come out and take a look at what I was dealing with. Some companies told me I needed to basically get a new sewer system put in. After thinking I was going to drop thousands of dollars and have to postpone my wedding, Pipe Line showed up and advised I simply needed to have my sewer rotted out. It was by far the best option (and most affordable) presented by any of the companies that visited my home. I have not had a problem since.
This week my water heater went out and I spoke to Kevin from Pipe-​Line to see if this was something he could handle. He was more than happy to help and my hot water heater was up and running shortly after.
There are plenty of bad apples out there, but PIpe-​Line is not one of them. I am relieved to know that I have a reliable and honest plumber for a long time to come.

I recently had the pleasure of working with Kevin at Pipeline Plumbing. I had water coming back up in my basement and after explaining the situation and sending some pictures Kevin said that my plumbing was backed up and that it most likely just needed to be rodded. He came over that afternoon and rodded the plumbing lines. It has been 8 months now and I have had no issues!

Great family ran company that really cares about its customers. They have been helping me out for years. Thanks again pipeline plumbing!!!