Boston Nails Salon & Spa

One of the best gel manicures I have ever gotten. I am very picky too! She did my cuticles perfectly. Not too much off but just enough. Instead of two coats of gel color she did three and then did two top coats. It looks great and is close to my cuticle so it doesn’t look grown out. Highly recommend. Very clean too.

I really hate writing bad reviews when the people are nice. I made an appointment for me and a friend for a mani/​pedi. We had heard good things and our regular place was booked so we tried this place, especially since it’s so close to our house. The pedicure was okay. The hot stones were a huge plus but my tech talked through the whole thing and I felt like she wasn’t really focused. She also kept commenting on the length of my nails and the friends of my skin. I’m not offended by her remarks but honestly keep them to yourself, it’s rude. When I went to get my manicure though is were the real disappointment came in. She continued to make comments about my personal choices regarding nail length, and used her own fingernail to scrape paint off my skin which was both painful and gross. She removed my cuticles well but there’s a large gap from nail bed to polish and I JUST got my nails done yesterday. There looks like three days of growth. She also didn’t paint to the top of the nail. So it looks like I either did the myself or had my 7 year old niece do it for me. The tech was nice but didn’t stop talking once and got inappropriate a few times, making jokes about periods body image and passing gas. Honestly I won’t come back again even if my regular location is booked. Just not worth it.

Board of health needs to shut this place down. If you want to contract someone else’s foot fungus this is the place for you. Not one tool was sanitized. Watched them take tools from one customers pedicure to the next.

I will start off by saying that the 1 star is for the hot stone massage. So, at least they have that.
We made an appointment for 3 pedicures at 11 o’clock. They took us all in at 11 o’clock and we got chairs next to each other. I got taken right away. My sister sat for probably a half hour in lukewarm water (not bubbling) before someone came over to take her. My mom waited longer. So, we were obviously going to finish at different times, which was frustrating because we had lunch plans.
Not 1 tool was taken out of plastic packaging. We also witnessed the technicians take tools from one person directly to another without ANY sanitizing! Even the file that was used on my mom had another persons nail polish on it. Very very disturbing.
The technician taking care of my sister was answering the phone while giving the pedicure, and she was wearing plastic gloves, which defeats the purpose.
The technician who took my mom exfoliated her feet so hard that she drew blood and my mom had to ask for her to stop.
The technician that cleaned my moms water tub cleaned it with a couple swipes of the grossest sponge ever. No cleanser. Just two squirts of water.
The technician that cleaned my sisters water tub used THE FOOT SCRUBBER BRUSH to clean the tub.
There were gross dirty dusty old shoes just sitting in a corner by the dryers.
One technician took laundry out of the backroom and just sat out with the customers folding it.
And, not to be picky, but not one person asked us if they could take our jackets, and not one technician tried to make any conversation.
We have been trying out new nail salons and will surely not be back to this one. I am pondering calling the board of health on this one. Poor customer service, poor conditions… really really disappointed. Disgusted.

Love getting pedicures here because of the hot stone massage that comes with it for 25. I only gave it 2 stars because i absolutely hate when they get mad because I get my acrylics elsewhere. There too expensive for pink and white I get it done cheaper in Malden, or Danvers. I got them done once before and I hated the way the lady did them they broke so easily.
Edit decided to go in for a polish change because it was on my way back from my nephews school I was there over an hour the lady screwed up and had another lady fix the paint. So annoying and the new lady the first one was so annoying with all these stupid questions and comments definitely would give them zero stars. Jenny the owner is a sweetheart though

Love love LOVE. The fact that you can bring in any picture and they can replicate the design is incredible!

I am SOOO sad that I have to write a bad review about this place!
After loving the work on Boston Nails Salon&Spa Instagram, I was so excited to try the place out… BIG MISTAKE. I made a special trip after work in Boston, sat through a hour and a half of traffic to be so disappointed in my nails that I could not even look the tech in the eyes.
I had requested Bella but the women told me she was not available so I mistakenly settled for another tech, I requested a full set… I want to say I had tiny nail beds that often require nails to be trimmed a bit to fit me properly before they are placed on, the tech paid me no mind and continued to shove the oversize plastic on to my nails. EVERYTHING about them is WRONG, they are thick, crooked, and misshaped. i requested an oval, fairly simple request, one side is straight the other is round.
I am embarrassed when people ask to see my nails, people have asked me if I put them on myself!!!
The women cut me 3x when she was «shaping» my nail!!! My fingers were so swollen and tender the following day from the hour and 45 minutes I spent there of having my nails sanded off, I could barley grip a pen.
the kicker here is they charged my $ 48.00 for this absolutely horrible set. I mention the money last because honestly its not much for a GOOD full set
o and Ill add my photo of my beautiful full set that I had put on WEDNESDAY DECEMBER 3

Found this place today on Unilocal and I’m so happy I did! I called last minute and was 5 minutes away, but they were able to accommodate me right away. Whoever I spoke to on the phone was very nice. Cute, clean place. I am very particular with my acrylics and Jenny did an amazing job! I will definitely be back every 2 weeks for a fill from now on! Thank you Jenny, my search for a new nail tech has finally come to an end :)

I am embarrassed it has taken me this long to write a review.
First of all, I have had a LONG history with Jenny, the owner of the salon, and have been getting my nails done with her for about 12 years (no lie). I followed her here when she opened this up a little more than a year ago from Pro Nails in Revere.
Not only is she the sweetest person — she is AMAZING and so detail oriented. I have NEVER once left her salon without a SMILE from ear to ear. My entire family now comes here and they all see various ladies — doesn’t matter who you see, they are all great.

I would not go anywhere else after coming to this wonderful salon! The staff are all so talented! I’ve had the privilege of having Kim, Hannah, and Bella to beautify me on many occasions and never leave without a smile. The attention to detail and commitment to making customers experience special cannot be stressed enough! Once you check them out you won’t go anywhere else !

Good god. This place is so good, that I’m reviewing from the nail dryer. I got a pedicure on a whim.
First, they’re open on Sunday. This is a start. Second, the chair makes me feel like I need a seatbelt. Holy crap. It massages your tush and thighs. At first, that was awkward. Then I realized what I had been missing.
My tech was friendly and sweet. I got a regular pedicure. Which apparently includes a hot stone rub and scrub and oil/​lotion massage. What some others call «spa pedicure.»
I will return. More than once.

I have been twice now and will continue to go back. Friendly, clean and very good prices. The pedicure with hot rock massage was fantastic!

This place is awsome. I love it. They did my nails perfectly. Moreover, whenever I come here, I feel like I’m the VIP. And they treat everycustomer the same way, everyone coming to have their nails are considered VIP. They are funny and friendly. If you want to have beautiful and healthy nails to wear, then my advice is coming here. You will never regret it. You will love it as I do. This place is located near the Saugus Mall. It’s convenient and time saving. Srongly recommend.

Wow, what a disaster.
I have been getting waxings since I was 12 (the curse of having Mediterranean blood and very dark hair!), but I have never had an experience like this. I needed my eyebrows and upper lip done, and I figured I’d try this place again since it’s close to where I live.
When I came in, the woman ushered me into the waxing room. The paper sheet on the chair had clearly been layed on before– it was wrinkled– and it made me concerned about hygiene, but I didn’t want to appear rude, so I grimaced and sat down. The woman was on the phone, said to me that she was talking to someone in Vietnam, and proceeded to talk through my entire appointment! Incredibly unprofessional.
Still, I would have looked past all this if the waxing had been good. But I have never had such a messy, painful, and ineffective waxing in my entire life. Somehow, the wax wound up in my entire eyebrow, which she then tried to comb out– ouch! She even managed to get wax in my hair. When she moved on to my lip, I couldn’t believe it; my entire top lip was covered in wax, practically gluing my mouth shut, and it almost bled when she pulled it off.
She made some sorry excuse about my being skin being «warm», which meant that she couldn’t get the hairs she was trying to get. I have no idea how this reasoning is logical. When I got home and took a good look at myself, she had missed entire strips of hair below my eyebrows. I had to put hot compresses on my eyebrows to get the wax out… after using hot soap, water, and tweezers, I still couldn’t get all of it. I then had to pull out the remaining hairs, too.
The whole experience was absolutely terrible. I wouldn’t go back there if they paid me! I’m actually only signing up on Unilocal to post this, hopefully so others won’t make the same mistake I did!