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Specialties
iCracked is a professional iPhone, iPad, and iPod repair service that comes to you! Our certified technicians will meet you at your office, home, or a local coffee shop and repair your device in about 30 minutes. We work around your schedule — often providing same day repairs! Our high-quality repairs are backed by our extensive and industry-leading Lifetime Warranty for most repair types. We fix the following issues with phone and tablet devices: cracked or broken screen/glass, screen replacement, battery issues, jammed mute switches, issues with home and power buttons, microphone and speaker problems, bad charging ports, water damage and more.
We look forward to providing you with a fantastic experience and getting your iPhone, iPad, iPod or Samsung device repaired quickly so you can get back to life, fast! Once your repair is complete you’ll have the opportunity to sign-up for iCracked Advantage, our incredible device protection plan. With iCracked Advantage, you’ll rest easy knowing that if something happens to your device in the future, you’ll receive $ 25 device repairs and on-demand service.
Have a used or broken device in a drawer? With our Express Sell service, one of our iTechs will come to you to buy your device for cash via a secure, prepaid debit card that can be used online or off. We also provide all-inclusive DIY kits if you’re the handy type — just head to our website.
History
Established in 2010.
iCracked was founded by AJ Forsythe and Anthony Martin from a Cal Poly State University dorm room. AJ, who had previously cracked 5 iPhone screens and taught himself to fix his own phone, recognized the need fellow students had for a fast, convenient way to get their iPhones repaired.
AJ and Anthony fixed their first iPhone in 2010 and quickly expanded to iPods, iPads and Samsung Galaxy. As it grew, iCracked began to enable entrepreneurial folks to become iTechs — certified by iCracked and using high-quality iCracked parts — and build a business to fix devices whenever and wherever customers wanted.
After explosive growth, iCracked was accepted to startup school Y Combinator and moved to Silicon Valley. Today iCracked is the world’s largest on-demand iOS device repair service, with over 3,500 iTechs in 11 countries fixing iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPad, iPad 2, iPad 3, iPad 4, iPad Air, iPad mini, Galaxy S5, and Galaxy Note.
Meet the Manager
Isaac L.
Manager
Isaac is an iCracked Certified iTech professionally trained in all facets of iOS Apple device repair and buyback. Our certification covers all models of iPhone, iPad, iPod and Samsung Galaxy and issues including broken or cracked screens/glass, battery issues, microphone and speaker problems, home and power buttons, mute switch, camera, charging port and water damage.
We understand how important your device and data are, and we exist to make sure all of your needs are met. For this reason, each of our iTechs is hand selected from thousands of applicants, background checked, and fully certified in all aspects of our service to ensure that you have a fantastic experience. Your devices are your lifeline to the world and we are here to ensure that your device is in perfect condition and that you stay connected. Best of all, we’re everywhere.
iCracked iTechs provide fast, friendly and reliable iPhone and iPad repair!