Capitol Limousine & Sedan Service

I used this limousine company for a napa wine tour and was very pleased. The drivers were very well informed about the best wineries and provided exemplary service.

Horrible unsafe driver in a Capitol shuttle van was riding my car’s butt while I was in the very right hand lane yesterday on the way to SFO. I was going 70 in the right lane and he was literally a few inches from my rear end for at least 5 minutes. He had plenty of lanes to pass me, but chose to stay on my ass and become infuriated. When I tapped my brakes (and I mean tapped, not slammed) to try to get him to chill out and back off, he roared around me inches from my left side (as close as one could get without hitting me) and then cut in front of me before even passing me so I had to slam on my brakes to keep from hitting him. Mind you, he had to have been going at least 80 – 85 in the right hand lane. Anyway, he roared off down the off ramp that we were both getting off on and had to stop at the red light. We wrote down his phone number and license number. I highly recommend NOT taking this driver anywhere. He was very scary and obviously has some serious anger and road rage issues. He is a very serious danger to all drivers and passengers out on the road. The van said A Capitol Shuttle, the time was 10:10 AM on Monday, May 18^th, the phone number was (415)752−5055 and the license number was Captl27.

I’ve used Capitol on three occasions and have always had a great experience with them! The cars are clean and the drivers are on time and professional.

I was incredibly surprised to see this van to be an airport shuttle. They were stopped at a red light and then for some reason peeled out and ran the red-​light and nearly hit a car. I don’t know about you but I would never in my right mind charter a company who’s purpose is to SAFELY drive you to your destination when they so easily endanger their own lives.
If a manager or someone would like the license plate of the charter van, please feel free to message me. I followed him and took a picture of the van’s license plate for this specific purpose.

I have used them about 30 times for trips to SFO. They missed my pick up once and offered to comp my taxi. They typically show up 10 – 30 minutes early. One time their credit card machine would not work so they said,
«pay next time». No company is perfect, but I am very happy with these folks. Drivers are professional, cars are clean. SFO cabs aren’t bad, but why not take a town car for the same price… or less quite frankly? David.

The driver tried to park in a red zone in front of a fire hydrant and backed his huge mini bus into the car behind him trying to fit into an impossible spot. When he saw that I was waiting for the spot as it was obvious he could not fit he got out to smoke a cigarette. When I walked past after parking elsewhere he yelled super gross profanity in front of my child, then drove away as soon as were were past him. Classy!

We used Capitol 3 times during my daughter and son (in-​laws) wedding this past week. 2 rides in from the airport and one on the day of the wedding. Both times the trip from the airport the riders were happy and picked up on time.
The day of the wedding we got the big 14 seater which was very nice and fun. Hoping to get 5 shuttles to a very close church (from the hotel), we only got 3 because of the length of the limo. Just a beware not their fault. The driver was very nice and the bride and bridesmaids had a lot of fun. The price was very fair comparatively yet the bride never go her complimentary bottle of champagne they include, and when i called for a bottle for the airport run, they said they would have to make a special trip and charge more. They should keep a case or two on hand?
All in all I would recommend them and use them again!

Capitol Limousine did an excellent job at my wedding this past weekend. I was worried about the logistics of getting guests to and from the various locations in San Francisco and the East Bay. Both the sedans and the shuttle bus were on time and knew exactly where to go. The cars were comfortable and the drivers were incredibly professional, patient and helpful. I would not hesitate to use them again. Thank you!

i have used capitol limo several times and have always had a great experience. drivers have always been prompt and very nice. cars are always clean! i hear they have a small bus now as well so when i plan that napa trip i will def be giving them a call!

One of the main downfall of our wedding sites was that we needed to find a shuttle to transport guests to the site, as there was no on-​site parking. We decided to go with Capitol Limo since their prices were competitive, and they were one of the few companies to offer a 35-​passenger bus close to our budget.
However, they were the main source of headache for our wedding day! The morning of our big day, 4 hours before the event, the driver calls my now-​husband and says,
«Hey, I’m your limo driver for the wedding today. They switched drivers last minute so I’ll be your driver. Do you know where I pick up the shuttle?»
To which my very distraught husband said, «Dude, man, I’m the CLIENT. I don’t have your shuttle.»
Click.
So at 2pm, one of our groomsmen goes to the shuttle pick up site after we spend the time beforehand freaking out to our wedding coordinator. No shuttle arrives. Guests are starting to pile up, about 40 guests to be specific, but no shuttle.
Finally, the shuttle arrives… and we find out that 30 minutes later, it still hadn’t arrived to the ceremony site. (Mind you, the ceremony site is about 7 minutes driving from the shuttle pick up site.)
The driver got lost. Yes, in the 0.6 mile distance from points A to B, the driver got lost. With 30 of our guests.
Other peeves of ours:
— reservation was never validated with us until the day before
— inconsistent communication
— non-​responsive by email, and difficult to reach by phone
Don’t choose them. Walk instead, at least it’s reliable.

I too purchased the Plum District discount and reserved my car for a red-​eye flight. Despite calling the owner repeatedly to confirm my pick-​up time/​departure airport, he still got it wrong every time we spoke.
When the car didn’t arrive 35 minutes after my scheduled pick-​up, I phoned the owner. He said «the car is outside». When I walked downstairs with my luggage, I saw no one. I waited outside for 15 minutes, gave up and went inside to call Yellow Cab. The cab showed up within minutes just as Capitol Limo finally showed up too. The Capitol driver was very stubborn, insisting he had been there all along (a lie). I told him I was taking the cab instead and was willing to forfeit my Plum District purchase just to get him out of my hair. He would not leave my doorstep, insisting on taking me to the airport. Honestly I was a little frightened.
Needless to say, I will never ever use this service again and do not recommend them to anyone.

I purchased 2 rides to SFO on Plum District for $ 35 (regular price is $ 55). With tip that puts us very close to a cab ride (which is almost always $ 45 with tip for us), but it is a much more comfortable ride and you can book in advance. The driver arrived 10 minutes early, and the ride itself was fine, although the driver was a bit chatty and did talk on his cell for a little while. Overall no biggy.
It did strike me that this operation is run by like, one guy. I booked online then called to confirm and he seemed frenzied from all the Plum District sales. Then I called the day of my ride to reconfirm and I think it routed to his cell number and I had to call back a half hour later when he was in the office. This process all ended up fine, but just know that it is not as automated as you might like.
I would use this service again if I had a large party going to an airport, since I think even at their regular prices a van that holds 6 is still cheaper than two cabs. But I’ll probably just stick with good old yellow cab if I have to pay full price for a typical ride to the airport.

Had a great experience from start to finish. Booked online, asked for a car seat, they arrived 10 mins EARLY (!) and had a wonderful, clean, quiet ride to SFO. Fantastic!

This limo company is awesome!!!
I booked them for my friend’s bachelorette party and they were super nice, unlike some of the other places we’ve used in the past… great service, on-​time and the limo was very nice and clean.

Capitol Limosine was fantastic. We were picked up on time and our driver was professional and courteous. He even drove us to a grocery store that was out of the way so we could hop out and buy a few beers for the ride home. The best part was that I left my jacket in the limo and didn’t remember until two weeks (!) later. I called, spoke to someone on the phone who then talked to our driver, and another driver dropped off my jacket at my apartment later that day. How great is that?!

We used Capitol Limousine as airport transfers for guests to/​from our wedding/​hotel as well as for a shuttle at the wedding (parking was ¼ mile from the venue).
They were on time for all pick-​ups, Tom arrived at the wedding for shuttle with a Bus (versus the Van we ordered) because he felt the guests would be more comfortable — free upgrade! He also stayed almost 3 hours later than I told him (orig told him to shuttle from 2pm — 8pm and he stayed till 10:30pm getting all the guests back to their cars).
One of our guest had a town car pick them up from the airport and it was a bit dated, had some problems getting up the huge driveway at the venue… upon pick-​up for their return to the airport Capitol showed up in a brand new stretch limo to make up for it.
Overall there are many business’ to choose from in this category — all charging about the same price, I chose Capitol simply because they run the business around the corner from where we live and thought it best to give the biz to a neighbor.
They exceeded all expectations.

I’m not sure of the previous reviews but I had a wonderful experience using capitol limo. I first booked their stretch navigator limo to celebrate my 22^nd birthday, but when talking to their dispatcher «Leon» he recommended that I do the party bus instead. I decided to go with it and hoped for the best.
I was assured that we would be going to 3 of the hottest nightclubs in the city and that I would have an awesome time.
The driver picked us up promptly for dinner and took us to some very nice clubs. The service was excellent and the driver was very understanding of a couple of friends of mine that were drunk.
Overall, I enjoyed the experience and am grateful that they recommended the party bus instead of the limo. Thank you very much Capitol, I will be sure to book more events with you guys!

I called before I left for a quick Day trip for business in Los Angeles. I requested a pick up upon my return the same evening. The woman asked me for my flight information etc. I asked if they could meet me curbside in the baggage claim area. She said «yes, just call us from the terminal and it will only be a 5 minute wait». I called seven times between the plane and the baggage claim area but no one answered. Yes, I left four messages.
No one answered and the car never did show up.
I waited for about 35 minutes then grabbed a cab.
Don’t plan on Capitol being there to pick you up even when they say they will.

Do not use them!!! I spent half an hour confirming a new reservation, repeating over and over again the details. However, they still managed to get the details wrong on the email confirmation! On top of that, there were so many spelling mistakes on their standard email confirmation. When I called them back to correct the details and even mention the spelling mistakes, the man huffed and his attitude made me decide to cancel. Then he yelled at me, saying that he’s been in business for 15 years and hung up on me!
I would never, ever use them and they should be reported to the better business bureau!

Capitol is perfect as it’s big enough that they’ll likely have a car available for you on a moment’s notice, but it’s smaller than a company like giant Dav El, giving you room to negotiate a good price and very personable drivers.