Boo! Tried for over 2 weeks to contact store by phone. NOANSWER = FAILURE.
Irene J.
Place rating: 1 Jersey City, NJ
SAVEYOURMONEYANDORDERFROMSOMEWHEREELSE! This place is the most disgusting place EVER! First, delivery took over 1.5 hr. I called several times and was told that they were at my door(lies!) or to wait outside. My order was cold and wrong when it was delivered. I called and the guy had the audacity to call me a liar! Really? Why would I order toppings I’ve hated my whole life? Once I realized that this was not going anywhere, I threw it away and called Patxis pizza. I can’t believe Cable Car Pizza actually has customers and is in business. I hope it goes bankrupt soon. It is a disgrace to pizza restaurants and can get much better food anywhere else. I wish I could give this place negative stars.
Matt Z.
Place rating: 1 Jersey City, NJ
This is by far one of the worst experiences I’ve had. Do yourself a favor and never order food from here and hopefully it will close down so a decent restaurant can be opened in its place. First the pizza was supposed to arrive between 30 – 45 minutes and it showed up after an hour and fifteen minutes and was wrong. We ordered a pizza with two toppings on each half and of course they put it on the entire pizza. The delivery person was rude and never called like we explicitly asked so we had to sit outside and wait for them since our buzzer is broken. We ordered a soda which was never delivered. When we called them up about this they first called us liars about our order(we have the email for proof) and said that the soda would be delivered which it wasn’t. And then comes the taste test… embarrassing. It is businesses like this one that have pushed me to make my own pizza. It was cold and the dough was like cardboard. Very reminiscent of dominos except way more expensive.
Charles G.
Place rating: 1 San Francisco, CA
Ordering from this place was an awful idea. I live a mile away from the Geary location, and ordered a sandwich. The order was over 2 hours late. I was told«just 5 more minutes» each time I called in, with an with increasingly hostile tone. After getting calls from the driver confused about where I lived, I cancelled the order with him AND with the restaurant. It was late at night, and I decided to just go to sleep without eating dinner. The delivery guy then proceeded to call my cellphone and tell me that he was outside my house. He was not… and in retrospect it became apparent that he just wanted me to go outside. He then proceeded to beep his car horn repeatedly while driving through my neighborhood, and asking if I could hear his horn on the phone. This woke up just about every dog on the block, which then probably woke up every person. I eventually had to go outside to flag him down in the street, and tell him face-to-face that he needs to leave or I’m calling the cops. Picking Cable Car Pizza was the worst decision ever. Avoid this place at all costs.
John T.
Place rating: 2 San Francisco, CA
Thanksgiving night, I already had my turkey fix and feel like eating some pizza. My usual place for pizza isn’t open so I called here and they were open. Saw a online coupon $ 19.95 for 1 topping large pizza and 8 buffalo wings. Sounds good but I wanted to add toppings. Add 2 toppings and total ended up to be $ 28+. I said are you sure? She said yeah wait hold on a second. Recalculated and told me its going to be $ 25 and some change. Ok no problem. Just sounded like she was trying to tax for being open on thanksgiving. I said I’ll pay cash and she said it would take about 45 mins. 1 hour and 10 mins later pizza arrives. All of the sudden the total is now $ 27 and change. I handed her $ 27 and went back inside to get another dollar. She standing there asking wheres my tip? 1. The price jumped from $ 25 — $ 28. Your tip would’ve been in there if the price didn’t change even though the pizza was late 2. Pizza was way late and cold 3. On the receipt there was a $ 2.00 charge for delivery when the website clearly states Free delivery anywhere in the city till $ 3am Get the fuck outta here. You got your delivery fee when its suppose to be free. I know we are only talking about a couple bucks here and its not a big deal but its the dishonesty that pisses me off. I use to order from cable car pizza a lot and the buffalo wings use to taste better. Oh and by the way, they didn’t give me any ranch for my wings or peppers and cheese for pizza. I would only give 1 star but they are open late and the cold pizza wasn’t too bad. They should work on their customer skills and be HONEST though.
Romain D.
Place rating: 1 San Francisco, CA
It is Saturday, I feel hungry and have never tried Cable car Pizza, so i decide to go ahead and give it a try. I order online, no problem. it says the order will be delivered in 45 to 60minutes. ONEHOURAND A HALF after the order I called the place, with a very unfriendly tone they told me the driver was on his way and BRUTALLY hang up on me while i was speaking. Another 15minutes after the call the driver arrives, I get my food, I pay cash and the driver does NOT have change! WORSTFUCKINGFOODEXPERIENCE, DONOTORDERTHERE! NEVEREVERAGAIN
Russ R.
Place rating: 1 Philadelphia, PA
Spaghetti bolognese was straight up watery and the meatballs tasted like they were Costo brand frozen meatballs. I had to add my own sauce from the fridge to make it palletable. Gross. The steak and cheese was tiny for the price and simply tasted like shit. The bread was rubbery, like it was microwaved. Everything else tasted fake. God, I hate this place.
Jessi s.
Place rating: 2 El Mirage, AZ
this was the strangest place. we got a coupon before we visited S.F. it was close to where we stayed we had a heck of a time finding it. we called and walked the street looking for it, it was inside of a Hookah bar. there was no one in this place. were suppose to dine in with the coupon but since we had the kids and it was an odd place we took it and ate it food was so so. i would not reccomend this place to tourists.
Katie S.
Place rating: 3 San Francisco, CA
Ordered the Nob Hill Pizza, and it is quite good. The delivery man on the other hand seemed incompetent and obnoxious. I would order from them again, but it is unfortunate that the delivery man put a damper on the experience.
Tina R.
Place rating: 2 Daly City, CA
– salty – didn’t like the pizza sauce; didn’t seem like it was«light» when we asked for it. –delivered a pizza without spinach when we wanted it, sent it back and they called us to let us know they didn’t have any of that topping. When we asked for pepperoni instead, they sent it to us, and you could tell that the pepperoni slices were just thrown on. No free pizza, credit, or anything. –cheese was good.
Miss Kae O.
Place rating: 1 San Francisco, CA
This place obviously doesn’t care about its service. It probably has a corner on the niche market of late night, undiscriminating stoners. First, we ordered online. An hour later, no food. I probably should have called earlier, but I was busy, which is why I ordered delivery in the first place. When I did call an hour later, they said the had no «Fax» with the order. That my order # wouldn’t help. They said that if I reordered over the phone now, they would get right on it, so being a sucker, I did. An hour after that, I was ready to give up entirely. 15 minutes after that, we finally get a call that the delivery guy is outside. The food, over cooked yet cold. The sandwiches wrapped in tin foil and fries in paper, and no plates to eat the cold, hard food off of. The salad, a plastic container of lettuce not worth the $ 7 and a tiny cup of dressing that doesn’t even cover a quarter of it. A long time ago, this place was good. A couple years later, it got bad. I was hoping it was a phase. It would be nice to have decent food available late again. For now, it is back to Cybelles. And they are not all that great either.
Aunt B.
Place rating: 2 San Francisco, CA
I’m a lazy ass and it serves me right. I should’ve gotten off my hind end and walked to Bella’s on Balboa but nooooooooo… I wanted to sit on the couch. So I ordered Cable Car Pizza online. And then I waited for 20 minutes for a confirmation call. And I didn’t get one, so I called them to check. The guy asked me for my address and then put me on hold(with BLARING hold-music) for 3 minutes and then a girl comes on and asks me if she can help me – «yes, I ordered a pizza online. I didn’t get a confirmation call». So she asks for my address and I give it to her. And then I’m on hold again. And then she cheerfully tells me my order did go through. Great. Thanks for the prompt confirmation call. The pizza is nothing special – the cheese is super stretchy, the veggies on top are good, the crust and sauce are mediocre. I don’t think I’ll order from here again.
Tiara N.
Place rating: 1 San Francisco, CA
Cockroaches. On. Floor. If you need more information than that to decide where to eat*, you need medication or a lobotomy, no matter how drunk you may be or how late it is. *If you are a complete sadist, perhaps you will request delivery, thus adding a 2-hour wait time to your food-borne disease-fest. Your toilet may have better things to offer…
Zac H.
Place rating: 3 San Francisco, CA
The first time I had cable car pizza(16th& Valencia) was right after eating a slice at Arinell’s. I wanted more pizza but didn’t want to wait since Arinell’s had run out of slices. By comparison, cable car was wretched. I couldn’t finish it and never went back. That location has since closed. On the other hand, the Cable Car on Geary and 12th wasn’t to bad. The pizza is mediocre but the Chicken Philly is greasy fatty goodness. Getting the order right over the phone can be tricky because they are kind of space cadets. Not the best in town, but you won’t die of starvation.
Kate K.
Place rating: 2 Chicago, IL
EDIT: Two and a half hours later I got my food. The food was pretty good, so I award a second star. But, the service is for SHITE. Do not order from here if you’re expecting quick service. Ugh. **** I can’t even discuss the quality of the food at Cable Car Pizza. I can’t discuss it because I am sitting here — as I have been for the past TWOHOURS — waiting for those m-f’ers to deliver my Philly cheesesteak sandwich, fries and garden salad. WTF, Cable Car? How long does it take to make a Philly cheesesteak sandwich, some fries and a salad? Not two hours, that’s for sure! I could have gone to the store, bought the ingredients for this meal and made it myself in less time than it’s taking you to deliver them to me. I note that my friend Nadia had a similar experience. Two hours. FOR A CHEESESTEAK! I am never, ever ordering from you again — not to mention I’m calling your asses(again) AND GrubHub(the service I ordered through) to complain. Cable Car Pizza if you were one individual person I’d call you an asshole. Asshole. Meh. I want my damn cheessteak.
Elena N.
Place rating: 2 San Francisco, CA
We were hella lazy on Friday after Thanksgiving, so we ordered a pizza from here. Pizza is is okay. Not really my fav, but I thought I’d check out a new place. The pepperoni was dry and the crust was soggy. I’ll probably not try this place again.
Nadia B.
Place rating: 1 San Francisco, CA
I bestow negative stars. Why can’t we do that? I ordered some cheesesteaks and a coke for delivery over 2 hours ago but they are not here. I called the restaurant twice to check on the order and was told each time the driver had already left and it would be ten minutes. I explained that I was not paying for the food and the manager said, «fine I will call the driver and cancel the delivery.» Seriously? I should probably… no definitely should not admit this, but I have spent over $ 800 at this particular restaurant in 2008. I know that makes me pathetic and disgusting and everything since the food here is terrible but I travel a lot and it was just so damn convenient… until tonight. I asked them to refund the CC charge since the food never arrived and they replied, «did you pay cash or with a credit card?» These people are incompetent. I called back and asked that the owner contact me tomorrow and the girl who claimed to be the manager hung up on me. Calling Visa now to report CC fraud. Will update here if I am contacted by the manager. For now, please take my advice and avoid this restaurant at all costs.
Tommy P.
Place rating: 1 San Francisco, CA
EPICFUCKINGFAIL. DON’T ADVERTISETHATYOUMAKEPASTAIFYOUCAN’T DOITRIGHT. Besides that these mother fuckers take a couple years to get your sub-par ass food to you. Take it from me and don’t order from this place ever. PS. Laughing my ass off at all the poor reviews this place has gotten. Cable car pizza should just give up.
Melissa Q.
Place rating: 3 San Francisco, CA
We came home last week to find coupons stuck to our door. That’s exciting for us. Coupons on our door from delivery places mean that they actually deliver to our neck of the woods – the Outer Richmond. So, after a terrible day, we ordered pizza. Well, we ordered more than that actually. We didn’t want to go out for the rest of the weekend so we ordered their coupon special: Medium 2-topping pizza and 2 philly cheesesteaks for $ 24. Not bad and we’d have leftovers to sustain us for the indoor weekend. Service on the phone was great. Though he was a bit hard to understand, the guy was pretty attentive. Delivery guy? Not so friendly. Not bad but just not friendly. And what’s up with using a delivery bag from Domino’s to deliver from Cable Car? Whatever. The food arrived hot. Figured we’d eat the sandwiches and fries before the pizza because they wouldn’t be as good warmed up. Oh my goodness – those sandwiches! They’re wonderful! My Philadelphia-born father would have a heart attack if he heard that I loved a philly from a San Francisco pizza joint. Seriously, it’s good though. Could use a slightly larger and softer roll but it’s yummy. Pizza controlled the late night cravings and breakfast needs. It’s not wonderful. It’s pizza. It’s funny, most people like their sauce – not me. It’s not spicy. I like spicy. This just has a weird tang to it. But it’s not bad. Very basic pizza. I’m sure with 3am delivery, we’ll be back! End review? We’ll order philly sandwiches by delivery and be very happy.
Autumn K.
Place rating: 2 Helsinki, Finland
Two words: Never Again. Allow me to elaborate… The only positive thing about this new branch of an old loser is that the pizza arrived in less than 45 minutes. Believe me, I would have happily waited the extra 15 minutes if it meant I’d be getting a COOKED pizza. Doughy, undercooked… bleh! Two more words: Frozen Tiramisu. Oh my god! I’m PMSing here, people… can you at least make sure my chocolate fix is appropriate for consumption!!! This has happened in the past with the Mission Branch– I should have known better. Ordered a 2 liter of DIET coke(to balance out all those fatty cravings) and thank god they totally disregarded my order and brought regular coke, because the rest of my order was inedible. Have had nothing but problems in the past at other locations. I will order from Mr. Pizza Man in the future before I order from these clowns again.