Casablanca Heating & Air Conditioning

Cass and his crew are great. Very professional, friendly and clean. Very efficient and prompt service. Bought a new air conditioning unit through Cass and everything was quick and easy. He is very knowledgeable.

Murphy’s Law. Something that can go wrong will. especially during the holidays when you have company. The furnace quit. Cass was here in 30 minutes and quickly and efficiently figured out what was wrong. He had the part in his truck, fixed the furnace, tested it and everything was back in working order in less than a hour. Fast and friendly. If I need the furnace or air conditioning worked on, I’m calling Cass. I taped his card right to the furnace. I’ll always call a local business over one of those big companies with dozens of trucks.

Cass came out on schedule and consulted on the HVAC in our new house. He diagnosed the equipment and provided an estimate for the new unit purchase and installation.
He did great work.

In May 2013 I began an extensive renovation of a home we recently bought. The original general contractor brought in Cass Anderson of Casablanca Heating and Air Conditioning to install a completely new heating system that included 3 heating zones. At first he was resistant to installing zones as he explained it just was not done in the San Diego area very much. I insisted and after much research and discussion, the proper unit was found. Installation was fine, Cass was thorough and efficient, though rather on the expensive side. I went with his proposal and he had the understanding that the project would be done in phases over the next 18+ months.
When phase 2 started, I called Cass to move the thermostat to the completed phase 1 and install dampers to activate one of the zones. An appointment was made and about 2 hours before he was going to show up Cass called and said he was not coming and would not do the work. He felt the original contractor should have gotten the remainder of the project and because he didn’t, would not do business with me in spite of the fact that all my bills were paid immediately and in full.
I would never recommend anyone to do business with Cass Anderson of Casablanca Heating and Air as his word can not be trusted and he left me in a predicament to find a new heating contractor to complete the work that he had promised and committed to do. His decision was extremely unprofessional and unbelievably immature, like a big baby. Find someone whose word you can trust and honors their commitment to you, that is not Casablanca Heating & air Conditioning.