Petco

This plaza is quite nice, it’s got the following: Nugget Market, Starbucks, L&L, Subway, RadioShack, Marshalls, Burger King, Big5, etc!
Although, this isn’t a review for the plaza as a whole, so i’ll end it there in regards to what the entire lot offers.
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My kitten has been growing up and it’s been a difficult time for me to say the least, soon enough the time will come for his 1^st birthday.
Now for the Petco store, I do believe it’s a bit smaller for a Petco store that we would generally think of. Now, I’ve seen quite a selection at this location and believe it’s done quite well in comparison to the much larger Petco stores.
I bought a collar for my kitten, which on that note — they’ve got quite a nice selection, I believe the aesthetic is much better than that of a Walmart store, etc.
My kitten, well.. He personally doesn’t fancy a collar from the looks of it, he generally appears to touch it until it comes off. I thought that was a bit odd since the collar snaps, after a close examination (seriously, you’ve got to see micro size details) a piece of the snap was ready to snap off.
With so much to keep up with and much paperwork to keep saved, my Petco reciept was the last of my worries and it happened to disappear into the world of lost receipts. I called and was told that I could bring it in and have store credit issued, the lady I spoke to was quite nice too.
I came in and the associate was more than willing to assist me, I really did appreciate it and the fact she didn’t make it a 30-​minute hassle. I was in and out around 5 minutes or so, it’s just nice to have such a pleasant experience when it could be a not so pleasant experience.
If i need anything, I’ll certainly be back, big thanks to the staff at this location.

Angelina is a great employee. She is very knowledgeable about the products. She’s a great manager.

The service is great. The store is really pretty, but everything is really expensive and it’s not really a boutique, but they have boutique prices on some items. they do carry some basic items such as national brands of dog food and cat food… my favorite thing bout The place is their biscuit bar and my dog likes to pee on random isles and then I have to call someone to clean up the pee and put out the yellow cone. Yea my favorite things …

I enjoy shopping here every time, always a friendly environment here, only downside for me is they don’t carry the brand I use anymore, must not be too popular out here, so you will see the higher end healthier more popular items here. Still the best stop in the area.

I drifted in here around 04/​13/​2015 just to look at their pet carrier stuff (liners, food dishes, etc) and the lady greeted me and said «Can I help you with anything?» And that started my love affair with PetCo. I told her my cat and I were leaving California and explained to her what the airline required for the pet carrier. She hooked me up with a «kit» that had all the requirements in one box. I also discussed with her the health of my cat, since a health certificate is necessary to travel. She handed me a flyer for a traveling vet who would be there that coming Sunday ⁰⁴⁄₁₉. She also recommended a new food for my cat, who had a bad itchy and flaky skin problem on her back. In three days I am leaving CA for good and my cat now is up on her shots, has a microchip, AND after a little over 2 weeks on a new food her itchy flaky back has all but cleared up. ALL THIS because I decided to take a look at the pet store near the restaurant where I ate. Three cheers for these guys.

I always leave here super satisfied!!! The prices are extremely competitive with most of the local/​big stores around. They have unreal deals on the premium dog food that is sold at other stores at a much higher price so if you care about your animal I would definitely recommend running into this store. I love having this place conveniently in our backyard. They carry basically most of the best brands, but they do take some time to restock an item. That’s one trend I’ve noticed. The service is wonderful, probably the biggest reason why I like going back. I’m pretty sure they only carry dog and cat stuff fyi.

I had to come on and give the best Unilocal possible to for an employee at unleashed. Her name is SANDRA. She was so incredibly patient and knowledgable. She spent about 30 – 40 minutes with me discussing all the «need to know» information about having a puppy. We went to the store immediately after receiving a puppy on the way home to get all the necessary items for her. This is my first dog I have ever had so naturally I knew nothing. She took the time to explain the different food types, beds, kettles, potty training methods, leashes, collars, shots, training classes and the do’s and don’ts. I really appreciated all her time she invested in us knowing that she didn’t need to. She truly went about and beyond in making sure we were happy and confident. Thank you Ms. Sandra

This is the largest selection of pet food in the pocket area of Sacramento. We have an itsy bitsy 3.8lb full grown Chihuahua named Ginger and since she doesn’t eat much we have to buy her good quality food to get her nutrients in the small quantity of daily food. This location carries a wide variety of great quality dog foods for her and in an array of sizes. Our little one needs a toy breed size kibble and I can always find it here!
Living in the pocket area it’s often a chore to get certain items without driving way out of our area. This smaller version of a petco makes it so much easier to just run up the street and grab dog food or treats.
The only thing I do not care for is the overall price of items. The whole store seems to be over priced, but no different than a large petco or their online store. The convenience of this store is the reason I’m willing to pay the price.
The staff here has always been friendly, up beat, helpful and full of suggestions!

Staff very friendly and knowledgable. They ordered a Thunder Shirt we needed from another store, picked it up and called for us to come get it. Easy return policy if you are unsatisfied with a product.
Great trainer who has a special connection with each dog. Her patience and encouragement help us and the dogs completely understand her expectations. Maybe our furry friends will become obedient. They are making great strides. And they LOVE this store. The two excitedly «talk» when entering the parking lot. It’s like taking kids to a candy shop.
Great store. Great staff. Great teacher.

I love this location! I bring my dog here quite often especially to check out what new treats they have stocked up. I have also taken a basic training class here through the instructor which was great. The trainer was very knowledgeable and was able to help us through breaking the bad behaviors. I admit sometimes I come here to see if Frolic (the current dog being trained as a guide dog) is around. I love seeing her cute face and see how far she’s come. The prices are pretty much on par with the rest of the market. So it’s nice having a place I can run out to in an emergency. Front Street Animal Shelter also has some events here and I love being able to meet some of the dogs from the shelter.

The employees here are great. This is your basic pet food supply store. It carries everything you need for your dog, cat, fish, hamster and rabbit. It does not sell live animals, fish tanks or bird cages, but does have gates, doggie doors and clothing. They also offer classes for training your dog.

A good neighborhood source when I run out of dog food and the staff are very friendly and knowledgeable. Down side is I think the prices are grossly inflated. However, its great to not to have to drive all the way to Western Feed when I get home from work and realize that I’m out of dog food and there are 3 sets of hungry eyes staring up at me.

This review is just for the store. I’ll do another one for the dog school/​training. I love this store and their staff! It’s so nice that they are right around the corner, also. I’ve been bring my baby Dutchess in here since she was 2 months old. The staff is always so loving and caring. I say this place is my dog’s heaven/​Disneyland to her. Everything she loves: treats, people, people giving treats and other dogs. If you have a question, don’t hesitate to ask the staff, they are very knowledgeable about everything! They have given me some amazing tips and recommendations for some great products!

I can’t really judge on the items at this Petco and compare them to other Petco’s.
This one is much smaller since the size of the unit restricts the store from being any bigger. The shelves and aisles seem pretty cramp and sometimes it feels like if you’re not careful enough, you’re going to bump into something and make a huge mess.
I went to this store because I was interested in getting my Labrador retriever puppy trained before it hit the first early puberty and become supersized. The trainer is always never there. In fact, the store staff told me to write my information down on a clipboard and that the trainer will get back to me later in the week… I’ve waited for two weeks and still no response.
Staff here is okay. They will ask if you are looking for anything and if you say no, they will leave you alone and not be pushy about it.

Jan, the dog trainer here is so awesome! I took my little chihuahua there and she has improved in so many ways. She sits, stays and comes on command, which is amazing! My little one got a lot of personal attention and I learned a lot of good tricks to practice at home. If Jan is still the trainer there, I would definitely recommend this class.

Expensive!
Usually, I would think chains would be cheaper than mom & pop stores but this Unleashed proves me wrong.
Located in Lake Crest Village selling the pet essentials. It’s a small store and easy to navigate through and someone always offers assistance. It’s convenient to have in this area but again– I find it’s more expensive.

My boyfriend and I go here for all our pet supply needs. We have two kittens that we adopted about two months ago, and this place is so convenient! It’s close to our apartment so we can either drive there and quickly pick stuff up, or go after we do our own shopping at Nugget.
It’s a smaller version of Petco, but they have pretty much everything you need! The first time we went there, they gave us a Merrick’s pet food sample, and the kitties loved it so we started buying it. They sell both the Merrick’s dry food and the wet food, in lots of flavors. Healthy and the cats really like it. The first time we went they also gave us a checklist of things to make sure we have for the pets, and this really useful coupon book (50% of a bag of cat food!). They also have lots of toys, just picked up two little mice today for 99 cents each, and the cats played with them for hours. They sell litter as well, the first time you buy it I think it is 12.99 then you go go back and fill it up for 9.99, it’s 30 pounds worth (went by myself the first time to get it, it was fun lugging it to the car alone, they did ask if I wanted help but I didn’t want to make anyone walk all the way to where I parked my car, ha). They also sell other essentials for pets.
Employers are always really friendly, and help you out as soon as you come to the cash register. They have dog training classes too here.

They let me returned a USED litterbox! 5 stars!!!
When my automatic Littermaid litterbox suddenly died after a month of use, I called Unleashed to ask what I should do. I figured they would tell me to deal with the manufacturer, but instead they had me bring it in to exchange it for a new one.
I had thrown the original box away but they didn’t mind. I ended up wrapping the dirty litterbox in plastic garbage bags and putting it in my trunk.
When I arrived at Unleashed with my filthy package the manager that I spoke with wasn’t there. Instead I dealt with a somewhat reluctant employee.
It’s also worth mentioning that I had no receipt for this transaction, but I do have a PALS card that tracks all purchases. The manager told me on the phone they could use that info to retrieve my receipt. When I was actually at the store, dealing with the employee, she seemed like she wanted to turn me away for not having a receipt, so I was glad that the manager had told me about utilizing PALS for the info.

Really great customer service. I had just adopted a new dog and needed everything from leash to bed. The staff helped me pick out a crate, proper food for small dogs and much more. They also gave me a huge discount for adopting which really helped.
I have been to other pet stores since and the staff is never helpful and can’t answer basic questions. Here they go out of the way to see if you need help and if they don’t know the answer they find someone who does. I got some dog booties at petco on Arden and I was able to return them here and they made it really convenient.

We came in to look for a replacement bed for our dog. The one we previously had we bought at Sam’s club for approximately $ 35 bucks. Unleashed sold the exact same one for $ 79.99. Wow… Just couldn’t do it. Even though it was out of the way, we had to make a trip to Sam’s.
Other than that… staff were very helpful and knowledgable. It’s a good local place to get something, just know that prices are a little steep.