The Carpet Tender

Reno, United States

3.4

Closed now

5 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 775-825-9433
Website:
www.carpettender.com
Address:
5635 Riggins Ct Ste 3, Reno, NV, 89502
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 4:30 pm
Closed now
Local time (Reno) 05:01 Tuesday, 10 June 2025

Business hours

Monday 8:00 am – 4:30 pm
Tuesday 8:00 am – 4:30 pm
Wednesday 8:00 am – 4:30 pm
Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 4:30 pm
Saturday –
Sunday –

Description

Specialties

We can help you with any of your professional area rug or flooring needs. We offer many services ie: Northern Nevada’s only Professional Area Rug Washing Plant, Carpet Cleaning/​Repair/​Installation, Area Rug Repair and Custom Design, Re-​upholstery and Upholstery cleaning, Leather Refinishing and Restoration, Fire and Flood Content Cleaning Pack-​out/​Pack-​in.

History

Established in 1986.

We are a family owned and operated small business in the local Reno/​Sparks area. We acquired our specialized training from traveling coast to coast; learning and perfecting all of our current methods. We are a business of quality in everything we do; from our customer service to in-​home service.

Meet the Business Owner

Marie B.

Business Owner

Marie is the President of the Carpet Tender Inc. and Founder

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5 reviews of The Carpet Tender

No registration required
Place rating: 5
Gardnerville, NV
What a great place! I have a middle eastern rug that my stupid cats had covertly tried to destroy the edges and corners on. I took it here and the staff was very friendly and they fixed it for a very fair price. I have to say that this rug cannot be replaced and I plan to have it In my family for many years to come. I would recommend this company for any rug repair to anyone!
Place rating: 1
West Valley City, UT
Terrible experience all the way around. I scheduled a cleaning for 2 pm on my move out day and got a call 15 minutes before the cleaning saying they have to cancel my appointment due to the fact I live in a high rise. When I called to figure out a solution with the management the scheduler was very rude and blamed me for the cancellation.
Obviously this was a huge set back as the move out condition of the carpets is a huge factor in how much of the security deposit one gets back. Thankfully I found another carpet cleaner called Evergreen and they were able to come out SAME DAY and were very friendly. Don’t waste your time here and go with Evergreen or some other local carpet cleaning business.
Place rating: 5
Gardnerville, NV
Wow overall two stars that really surprises me, I actually had quite a good experience with them. First I had about 3000 square feet of flooring installed, about 95% solid surface and the remainder carpet. Joe was great to work with and really stood behind their product and work.
I then had them in for carpet repair in another house, I needed them ASAP and they showed up on time and got the job done. I would recommend them.
Place rating: 1
Gardnerville, NV
WARNING! SCAM! SCAM! SCAM! They ruin your rug and then try to charge you to fix it! I just threw away our 8 foot wool & silk rug that was totally ruined. They charged us $ 185 to have it professionally cleaned. When we got it home, the edges curled up, a huge tripping hazard. Even worse, the entire back side was shedding fine light colored dust. When I called, they explained that you should never wash a rug with a glue bonding. (The average person would not know this, the experts would!) I asked why they washed it instead of telling me not to. I was told «some customers slip through the crack». They then offered me a service to re-​bond the backing with silicone for an additional $ 185. And they said, «it comes with a free cleaning.» SCAM!
Place rating: 5
Zephyr Cove, NV
Took in three wool area rugs that we had for 10 years or so and had never been cleaned. Weren’t sure they were worth saving, had been stored for years. A couple of employees came right out, brought in our rugs from the car, rolled out and evaluated our project. We were quoted the cost and told they were three weeks out on their schedule. To the day, they called to let us know they were ready. Turned out great, better than expected. Pricing was good, work perfect, stayed on schedule and easy to work with friendly place.