Spa Atlantis

We visited the spa for the first time. We received couple massages and used the other amenities. The staff were amazing and our masseuses were even better! We will definitely go back!

I prefer facials over full body massages, and I find the Atlantis therapists and facial options to be the best in Reno. Next to Mandara Spas, I would rate them number two all time when compared to the approximately 22 facials in six different facilities I’ve visited in 3 different states and 3 different countries. Pricing is inline with the service level and ambience of the treatment rooms.
I only refrain from providing an overall 5 star rating for the spa due to the limitations of space in co-​ed areas. The brine inhalation room’s lighting, sound effects and padded loungers are perfectly designed for relaxation when guests are following spa etiquette to speak in a whisper. The room is also configured with tiled bench seating to best utilize the limited space. Unfortunately, it is not comfortable regardless if you use towels for seating for neck rolls.
There is also a Laconium Relaxation lounge that is designed again with the tiled bench seating. Since it tends to amplify people’s voices, it would be better served as a steam room.
It is worth noting that the women’s private facilities are very well designed, constantly clean and relaxing. If there was an option, 4.5 stars would be my choice.

5 star all the way. I come to Reno once a year to for a getaway weekend. I always come to Spa Atlantis to refresh after a couple days of drinking, gambling and limited sleep. I go for an hour Swedish massage, then relax in the brine respiratory treatment room. Then I hit the hot tub rinse off in this gimmicky shower that as you press lit buttons goes from an ‘ice fog’ to a ‘waterfall’ and then ‘thunderstorm’ etc. all complete with sound and light effects. Take a nap on a comfy daybed by the hot tubs. Finishing in the steam room and sauna. Really peaceful way to spend a few hours and recharge the batteries.

I love this spa, though I have never had a massage or facial. I have had the Rasul Ceremonial Chamber with the mud. Love It! I’m a massage therapist, that is why I stick to the treatment I can do myself with my partner. That is what makes this spa better-​more co-​ed areas and treatments. Please– take the whole day, book your appt in the middle of the day, but get an early start. Begin with the two saunas then take a walk to the hot tub room and dip into the cold plunge. Oh yeah! Then back and forth into the hot tub and cold plunge-​next to that is the experiential shower for more fun. Put your stuff in the locker and enjoy one of the restaurants for lunch and start over. The Brine Inhalation room is a great nap room-​take 60! Sorry to say –get your massage in Truckee (Truckee Massage) then enjoy this great place.

I just got back from this spa about 4 – 5 days ago for my 3 year anniversary with my boyfriend, and I’d have to say this spa is just ok. My boyfriend and I received a Swedish couples message the first day and the second day we did the Terra Sigillata Rasul Ceremony.
The Swedish massage that I had was Horrible in my opinion. To start off the lady who did my message didn’t even introduce herself. Then once we got to the room where she and the other lady who messaged my boyfriend to us they explained what we needed to do take of clothes and how the message process works. Prior to my message the lady asked me what areas I would liked worked on the most I told her my shoulder (she spent about 5 – 10 mins at most on that area.) I know a swedish message is not a deep tissue message, but the amount of pressure she didn’t put was insane. I didn’t feel any relief so I asked her if she could apply more pressure and she never did. I was getting more frustrated then relaxed. Not only that I feel like she invaded private areas a little to much. I have had my fair share of messages and have never had someone message my breast and butt the way she did. I also think she over exposed me the way she draped the blankets over me. For the price of the message I don’t think I should have had these problems. With all this being said my boyfriend said he really loved his message and felt the lady was very professional. She actually even talked to me and made me feel more comfortable then the lady who messaged me.
As for the The Rasul Ceremony it was an amazing experience and I would definitely recommend it to any couple. I have no complaints there.
All of the relaxation rooms they offer are pretty cool to you can almost fall asleep in any of them and feel instantly relaxed. Every room was always stocked with the things needed for that room, so that was nice. I also loved all the different flavored waters they had all around the spa. All of the other employees who walked around to accommodate the guest were extremely nice and very attentive. The only thing is this place is a little to pricey in my opinion. I think there a few better spas for the same price, but I still think this place was ok.

Had my nails done here today, by Michelle.
She did a wonderful job, & I was able to get my locals discount, 20% off. I paid $ 29.00 for a gel nails.
While sipping on champagne! Winning…
Daniela did a wonderful job on cut & color.
We figured out a color that will grow out nicely in my root out growth. I had over processed, & way too blonde hair. I am very happy with my cut & color.
& I will have to see her the next time I need anything else for my hair.

Great amenities for sure for a spa! They have showers, lockers, a big steam room, sauna, and three different communal areas for relaxing before or after your massage. Came here two weekends ago for my cousins wedding that would be taking place on a Sunday. Since we drove in on Saturday I decided to book my husband, my mom, my cousin, and I massage appointments a few hours after we would arrive. I highly suggest making reservations just to make sure. The price is very good ($ 160) for a 90 minutes massage with a spa that has full amenities. The massage itself was nice and relaxing loved the fact that their massage tables are heated and the levels can be changed. It’s cool when they turn you over and they can raise your back more or raise your legs with the actual table and not just the tube pillow foot support.
Restrooms: In the women’s locker room they had 2 – 3 stalls. The women’s locker room was nice and clean.

This spa is heaven. I recently went to gsr spa and the difference of quality is night and day. Atlantis spa rooms are beautiful and relaxing. You just melt in the chairs they provide. They use high end products like Aveda and have every beauty product you might need. The massages are drool worthy i like my massages firm and deep and they deliver ill never stray again this is the best!

My husband surprised me with an hour Swedish massage at the all day spa for my birthday. Words can’t describe how amazing the staff were. I felt like a complete princess. I would like to especially thank David for the relaxing massage he gave. He took his time and made sure he removed all the stress knots in my back. I feel soooo relaxed now. Thank you David!

This was my first spa experience and it was a surprise from my mother (bless her heart) we just had the best day together thanks to Spa Atlantis. We had a massage scheduled for the afternoon so we started the day there early to truly get our fill of each room. We started off by using their gym. Decent amount of machines, but after 20 minutes of working out and watching everyone heading to the jacuzzi I had my fill and off we went! The jacuzzi was great, I loved the fruit infused waters especially in there. The only thing I didn’t like was the experience shower. It lets out this awfully loud noise that makes your ears hurt. My favorite room was the «nap room» (salt room? I don’t know, I just know it’s where everyone went to relax into sleep)! It was heavenly. The chairs were so comfy and I feel asleep. Quick. Next was the massage, which was great! I wish I remembered her name, but she did a great deep tissue massage! Hurt like hell during, felt great the day after! I loved the day I got to spend here and I look forward to the next time I get to come!

Made an appointment for the wife and daughter for a manicure and pedicure. They had a great time, enjoyed the people doing the work. Both were appreciative of the conversation that they could carry on with the workers. Salon made arrangements for a non-​alcoholic option for the champagne for our daughter. Nice treat.

This review is based on my being a Reno resident and NOT a Hotel guest or a VIP player.
My friend and I took advantage of the M-​TH Reno Residents get 15% off deal. This is my 4^th time here and what happens each time I am here while getting my massage, I am silently thinking «why do I spend the extra money to come here and not just find a great massage therapist?»
I know you are paying the extra money to use the spa services, but all 3 times that I have been here, I feel that it isn’t really that nice, and it wasn’t very clean when I was there on a Tuesday around 11a.m. Bathrooms were messy. Locker room is cramped and if there are more than 2 ladies in there, you can’t move around.
My massage therapist was not the best either. Very nice but talked to me the whole time while I was receiving my massage. I even didn’t answer some of her questions to try and show her that I was there to relax but she didn’t take the hint.
So now that I have tried it 4 times and again I walked out feeling jipped and disappointed, I now know that I won’t return.

After escalating my complaint to the highest management of the spa, someone called in more practitioners and got us spa services. The arnica hot towel and stone massage was great! Too bad I had to go to such lengths, but it worked out. As for the rest of the casino, the slots were loose, maybe due to the extremely noisy jackhammers remodeling of the buffet, but because I was winning, I had the most fun casino experience I ever had. I won «big» on 4 different penny machines, raked in about $ 500 total winnings, then spent two hours spending $ 120 for chips learning Texas Hold’em poker at the table with real people and had a total blast.

I’ve been to many spa’s around the world and can honestly say that The Atlantis Spa is as good as any I’ve been to. The facilities are fantastic from the jacuzzi and relaxation deck to the brine room, the gym, down to the fantastic locker room with sauna, steam and more. I would say the only downside is that you have to walk through a casino to get to it and when you leave relaxed and in a zen like state it’s a bit of a downer to have to walk through said casino again to leave. Otherwise — no complaints — a great spa.

Sushi bar here was amazing!!! Some of the best sushi I’ve had. All you can eat was fair price!!! Slots were hitting very well too! Will eat here again! Yum! Great start to a fun night for annual Santa Pub Crawl!

Atlantis is one of my favorite places in Reno. Their spa is the best spa I have ever been to.
Plus, I recently chaired a reunion. I worked with the wonderful team at Atlantis & I was able to hold rooms for our weekend reunion plus reserve the ballroom for 200 attendees for dinner and dancing. Dinner was sit down (versus buffet). We started with a roasted beet salad. Our main entrée was filet mignon with crab cake and veggies and mash potatoes. And dessert was their amazing cheesecake with our logo. It was simply amazing & many guests said it was the best dinner they ever had. I cannot rave enough about their staff and their hospitality.
If you’re looking for a special event or just wanting to treat yourself please do not miss out on this amazing hotel, spa and casino.

Feel totally ripped off. Went to the spa with my lady got a 1 hour full body message. My message was pretty good. However when I booked it they told me it was $ 150 what they did not say is that it was $ 150 each. Then came my ladies massage, the therapist did not even touch her arms or hands. After I checked out and paid an hour later they call me and tell me they did not include all the charges and asked if I would pay the additional fees. I am a local and promise I will never return.

Let me just start of by saying the Atlantis Spa exceeded my expectations. My fiancé and I had spa day passes which allowed us to explore the many relaxing rooms. However before we spent the day together we spent time in our seperate locker rooms which provided snacks a variety of drinks and extra beauty items. We both agreed one of our favorite things about the spa were the hot and dry saunas. The robes provided i seriously wanted to take home they were so plush! At the end of the day we left relaxed and happy. We plan on visiting the spa many more times in the future.

My sister and I have previously made our annual spa visit to the Peppermill but this year we thought we would give the Atlantis a try and I’ll tell you what! We had the best spa ever at The Atlantis Spa! The treatment we both had was the Lomi Lomi and that was fantastic…90 minutes of heaven! The treatment options, the nap room (warm blankets, low lights, brine atmosphere… heaven after a massage), the lavender infused steam room (just wonderful for your skin and to purify), jacuzzi (hot but not blazing hot), pool (atrium with lots of seating) these were just a few of the things we experienced and there are more! We ordered lunch by the pool and it was priced reasonable and the food was very good. The staff was top notch too! We will be back and are passing the word!

I had a GREAT spa day with my sister today! I absolutely loved all of the features and amenities! The price was super affordable. Access to all of the amenities was included, too! Spa attendant German gave us a tour of the place and was super friendly and helpful during the rest of our stay. Attendants consistently walked around and made sure that everything was in pristine condition. The spa infused water was one of my favorite amenities! I took a recipe card home for each of the flavored waters. The kiwi cinnamon was the hit of the day!
Make sure you visit the brine inhalation light therapy room (grab one of the soft and cozy blankets and take a snooze) and the laconium relaxation lounge (MY FAVORITE-​because of the heated seating and tile floors, of course!). We also brought books to read while we relaxed on the cushioned lounge chairs by the jacuzzis and experiential shower.
After we had lunch poolside at the atrium pool, I enjoyed a 60 minute relaxing Swedish massage. My therapist, Teresa, was friendly and welcoming. Her technique was great and she was sure to ask me about the pressure a few times during the massage. Before the massage she asked if there were any special areas where I needed focus and attention. I mentioned my shoulders. I could immediately tell that Teresa paid extra care and attention to the areas that needed more work in my shoulders. She kindly escorted me to the brine room after my massage.
The facilities were well kept, the amenities were well stocked, and the staff was extremely courteous and accommodating! Everyone from the front desk staff, to the spa attendants, the service providers, and even the shift manager on duty made it a fabulous spa day. Just what I needed! Thank you to the team at the Spa Atlantis! I will be back every time I come to Reno, since I visit occasionally to see family.

This is by far THE BEST spa in Reno! Don’t get me wrong, Spa Tuscana at the Peppermill is nice too but I love, love, love this spa! The tea room where you wait for your treatment is amazing. There are water infusions everywhere. I always get a message and then relax in the Brine Inhalation room after. Meet who ever I’m with there and then we have lunch by the pool. This spa is much better than Spa Tuscana if you come with a spouse because most of the rooms like the brine room and crystal room and the hot tubs and cold plunge are all co-​ed.

In love with this place!!! The only downfall… That horrible ice fog in the experimental shower!!! Holy moly, that sucks!!! But great to do as a practical joke to a friend!
But, otherwise… heaven!!! The «napping room» (it has a real name, but come on, it’s a napping room!) is so wonderful! I could stay in there forever! The sauna is sooo relaxing! The glass patio is a wonderful place to just chill! The hot tubs are huge!!! The environmental shower is fun, except for that horrible ice fog!!! It’s literally fog, that’s ice cold… What??? It makes no sense!!! Try it! You will hate it! But you have to try it! But I digress… Their showers are lovely!!!
Trust me, plan on taking a shower in the locker room!!! Your welcome!!!
The staff is super friendly, and helpful! The treatments are wonderful!!! My hubby and I often get a couples massage here, it’s wonderful! I great gift idea for an anniversary (just sayin!)
And try all the different infused waters all over the place!!! They are so much fun!!!

The nicest and most beautiful spa I have ever been to. It was my second time there, both times a gift from a friend for me and my husband. I had a facial and a Hanakasumi massage/​scrub. Wow. So nice. I especially loved my therapist Paula, she was great!
The facility is incredible, comfiest robes and great locker room. The brine room was so pleasant and relaxed that I think I fell asleep for a minute there. Highly recommend this spa, in spite of the fact that you have to go through a smokey hotel to get there, but it is worth it! On a side note, the staff messed up my appointment times but made it up to me by giving a very nice discount (thank you, Christopher!) This is the right way to treat your customers!

I live nearby to the Atlantis Casino Resort Spa. When I have an evening event to attend in Reno, I prefer to stay downtown rather than drive back ‘up the hill’ to Tahoe late at night. I usually stay at other properties such as Siena or Peppermill. However, this time I decided to give the Atlantis a try. They advertise a lot on Reno billboards and in local publications, often touting how the property is recognized at the #1 place to stay in Reno, #1 Spa, etc. I stayed there on a Thursday night, during the summer, but not while any major events were going on in Reno.
Anyway, I booked (and guaranteed with a credit card) a non-​smoking room with a king-​sized bed. Upon check-​in I was informed I had to either accept a smoking room with a king bed or a non-​smoking room with a queen bed… not a good start.
The room was adequate, but had a few peculiar features. First, all of the doors (in the room and in the main hallways) have a strange 1970’s-looking laminate veneer. It’s sort of a dated faux-​granite plastic coating… not a problem, just a head-​scratching sort of ‘What were they thinking!?’ kind of thing. The bathroom in my room was nice enough except for the skanky-​looking floormat. It was a cheap shag rug with thread pulls throughout and uneven edges due to missing fibers. Again, not a huge deal but something so easily remedied that I am puzzled why they don’t simply update those rugs with something more attractive (or simply toss them altogether!)
We brought our swimsuits thinking we might hit the pool and hot tub that night. However, when we went there to look around we were blown away by the crowd. The pool isn’t huge — it looked like it could comfortably accommodate 30 people. There had to be close to 100 people (mostly kids) in the pool. The chatter was deafening and the water was cloudy — ick! The hot tub was no better. It could probably hold 10 – 12 people comfortably. There were at least 25 people crammed into it! Again, the water was cloudy and very unappealing.
The curious thing is that it didn’t appear that a single large group had taken over the pool and hot tub. On the contrary, it was obvious there were several large groups who all showed up simultaneously.
If you are looking for a relaxing stay in a pleasing environment, I encourage you to first consider the Peppermill or the Siena. The Atlantis is adequate but for a similar price you can do better in Reno.

I absolutely LOVED this spa and cannot wait to go back. Usually I have massages or facials when I go to a spa but today I tried the Cleopatra Milk and Honey Hydration Wrap. This was quite a lovely experience… started off with a delightful sugar scrub, then a quick shower, then on to a moisturizing treatment in their Soft-​Pack cocoon bed. When the cocoon bed is activated, it’s almost like you are floating in a warm waterbed. It was so relaxing I fell asleep.
TIPS: spend the WHOLE DAY there, seriously. We were there for about 7 hours and I still felt like it wasn’t enough. They have a lounge area with snacks and infused water. In fact, there are several different types of infused water around the spa so try them all. There are two relaxation lounges with different temperatures (seats are heated as well). Two Jacuzzis, a cold pool (like ice bath cold), an indoor pool, and an outdoor pool (you can order lunch by the pools). Sauna, steam room, a shower with different water selections (ice fog, tropical rain, thunderstorm, waterfall). Their regular showers are stocked with hair products so you really don’t have to bring anything from home (they have sterilized combs/​brushes, blow dryers, straighteners, etc.)
Next time I’ll do a couple of different treatments; one in the morning and one in the afternoon. There is plenty to do in between.
15% discount for locals during the week.
Call the Spa when making a reservation. It’s easier than navigating on their website for on-​line booking.
Do look at their website as it shows pictures of everything as well as their spa services.
SUGGESTION for the Spa: instead of whole fruits in the lounge, try cut up fruits instead. I’d much rather fill a small cup with a fruit salad rather than eat a whole pear. Other than that, I can’t think of a single way to make the visit any better. Bravo!

This is a review for the spa only. I was curious how it differed from the Peppermill’s spa. Both were very good and each offered something the other didn’t. Highlights here:
Very luxe feeling.
Lovely, gentle staff (Jordan did my salt scrub and she was delightful)
Tea room inside ladies area was small — only seats for 5
Bit convoluted to get to the different areas; i.e. from the dressing room you have to go through reception to get to the pools
Ask for a local’s discount — worth 15%. Total cost for the salt scrub with a generous tip and with the locals discount was about $ 100.
You can order food for delivery at the inside pool (wait can be long — an hour, in our case)
Kids were in the inside pool — a bit noisy and splashy
Only got to try to the herb room which I wish I spent more time in
I still can’t decide which I like more, so this means I have to go back to both and research more. Boo hoo.

Y U no tell me Special???
In March my friends and I took our friend to the Atlantis to have a spa day and it was glorious, it was my 2^nd time going so I knew what I was in for. I expected the prices but knew it would be worth it and it was. So we made plans to go for my Birthday so I called on 4÷28÷2015 to make an appointment for 5÷02÷2015 and asked them what the May special was since my mother was also going with us and I was going to give her the April Reflexology special for Mothers day since I couldn’t find anywhere on the website what the May special was. Here is the details of the phone call for the Unilocaling pleasure of all.
me -«Hi I’d like to bring my mom on ⁵⁄₂ do you know what the May special is?»
Atlantis– «I don’t know is it not on the website?»
me– «um no that’s why I’m calling, can you find out for me?»
Atlantis «I don’t know its April, and May isn’t out yet.»
Me– «May is 4 days away they don’t tell the staff ahead of time?»
Atlantis «No and all our managers are in a meeting.»
Me «So can I book the April special?»
Atlantis «No that’s April and you are coming in May.»
Me «ok then what would you do? If I can’t book the May special because it’s not May and I can’t book the April special because I’m coming in May how do I tell you what we want if I can’t find out what’s available?»
Atlantis «I don’t know.»
Me «right so I’ll just call back tomorrow.»
So I called back 4÷29÷2015 and HAD THE EXACT SAME CONVERSATION!!!
Seems like someone knows what the specials will be especially with a big holiday weekend coming up?
I booked a 6 o’clock time since that’s all the had left and I’m going to call and cancel… at least the peppermill could get us in.
I’m sorry Atlantis I wanted to give you money, and I wanted to bring my mom and I wanted so much to go but I also wanted to know the May specials.

I’ve been to the Atlantis spa about 6 times over the past few years, I’m never disappointed. If you’re a local, you get a discount on certain days. The staff is friendly and professional. The services and amenities are great! They keep the facility clean and presentable all day, refreshing after guests as they use the various amenities. I was able to book a much needed massage on a Saturday with only a few hours notice.
My only small gripe is if you choose to order food/​room service to the pool, they don’t always get your order right. Actually, almost every time I’ve ordered from room service to the pool, there is a discrepancy… But even so, the food is still good. So, it’s not really a big deal. And in pretty sure the room service isn’t really affiliated with the so.
I highly recommend the Atlantis spa!

I’ve been to a couple of the spas in town, and the Atlantis is the nicest of them all!
They have an experiential shower that mimics things like a thunderstorm, ice fog, tropical rain storm or a waterfall.
They also have a brine room to relax in. This room is great for allergies. It’s a inhalation surrounded by different colored lights which makes you feel well and relaxed.
They also offer a cardio work out room, a full pool (which serves food and drinks). If you wish it, I’m pretty sure they deliver. Very nice!
I got a 60 minute Swedish massage. My therapist was a little rough, but worked out some knots that had been bothering me.
The service here is impeccable! From start to finish I was pampered.
Next time I go, I plan on trying a body wrap! Can’t wait!
I highly suggest this spa over the others.