Lowe’s

Wow!!! Lowes is a joke! No one seems to know anything about the department they work in! Went to both Lowes in town and they both are awful! Customer service sucks! And no one can help with anything! My last purchase with Lowes! Asking for anyone help is as if we were bothering them. Only one star because I had to! They are not even worthy of that.

Bought paint the paint tech was so patient matching the color we wanted. Perfect match. We also bought a fire pit. Very helpful in locating one for us and informative.

The store is a complete joke. We just simply came in to ask some questions about rain gutter so that we could put new gutters on our house. And the sales associate when he showed up immediately admitted that he knew nothing about the product. Couldn’t find anybody in the store that did know anything about the product. We were basically told that nobody knew and we couldn’t be helped. So we decided that we would shop around for something else and asked if we could get a cart. Since there was none inside the store that were accessible. We were told that the carts are out in the parking lot and that we would have to completely exit the store and go all the way back out into the parking lot to get a cart. I spend all of my day working to serve people. I will never be back to this location of Lowe’s again. Furthermore I’m thinking about throwing away my hundred dollar gift card just because this place is such a joke. Home Depot is way better go there not here.

Just had the BEST experience at Lowes because of the magnificent service by Edgar. He was so patient and extremely helpful with our extensive list. He gave us intelligent suggestions and went out of his way to find out about available stock. We made a point to let, Nando, his supervisor, know what a fantastic employee he has in Edgar. We’ll always look for Edgar anytime we come to this Lowes. He is WONDERFUL!!!

If I could give this place zero stars I would. My husband and and I bought a shed that they were out of but had more coming in the next day on a truck. They told us it would be in Monday we came tues. evening through the lumber yard. The employee working the check stand didn’t even seem to want to help us? Her demeanor was that she was super annoyed and kept huffing and sighing at us. She even rolled her eyes?! Uh ok? She had to call about the shed we ordered. After 5 mins she said sorry not in, go ask customer service, maybe they can help. So we did the young girl at the counter looked us up and said yeah the shed will be here Tuesday just come back sorry you wasted your gas… Uh sweetie it is Tuesday?! Oh well your shed isn’t here. Ok so on the way out to our truck we see it and more others sitting right there on the shelf? Geez guys, how does this store even run? Then it was a hassle going back in and trying to get someone to get it with the forklift for us. We had to go out ad track someone down ourselves… This was horrible customer service. No one smiled or was even trying to be remotely helpful. Except for the guy with the forklift. It didn’t used to be like this.

I just walked out of this business. I spent 20 minutes walking around the store and I encountered 7 employees not one of which ask me if I needed help. I do not believe it is the customer’s job to search out someone and ask them for help I believe this is the job of the business. I wish I had never gone in. I kind of knew this was going to happen…

This is a great Lowe’s! The staff is very friendly and accommodating and has gone out of their way to make sure that everything was just perfect for me and my husband. We bought a pallet of pavers and they loaded it into out truck for us quickly and without scratching any thing. Then, and it was my own fault, I had purchased several lower pots, all of which I put in the cart, except one, which I put on the bottom. Of course, while walking out of the store, the pot on the bottom bounced out, and broke. Even though it was obviously my fault, the lovely sales associate then refunded my money and got me a new pot! Fantastic customer service!

I made the mistake to purchase something from Lowe’s and had to return it… I swear I was invisible as I waited for five minutes and counted three customers and seven lowes– employees, needless to say I won’t be going back! I think these people might do a great service for Home Depot.

Great customer service at the check out near the lumber yard. Horrible customer service in the lumber yard. Looking for just a small piece of 2×4 and it was like pulling teeth to get it. I felt as if i was bothering them. Find a new job or get rid of these old guys.

Having time between a dental repair and a cleaning, I wanted to thank my dentist for her free repair work. I knew my dentist was an avid gardener and would enjoy an office plant so I wandered into Lowe’s Garden Center which was across the street. ‘Though it’s already mid-​October, I found the perfect plant, an ivy. She loved it, and I was back in plenty of time for my appointment.

Being right down the street it is convenient to get to.
Sale items are seasonally focused and they never run out of the items.
A good outdoor area with quality plants.
Checkout lines tend to be a bit tricky on the weekends. The self service lines only work
on well marked items.
Definitely a large chain store. Customer service is lacking.

I am a regular shopper here but lately have been disappointed with the stock on hand … have been coming in several times a week on way home for 4 weeks and the items I have been after have been out of stock all that time …

Typically when I’m looking for home improvement items, I check out Home Depot first. This is mostly because it is much closer to my house than Lowe’s is. But if Home Depot is out of something, doesn’t have what I’m looking for, or doesn’t have the style of something that I’m looking for, Lowe’s is always next on the list.
In general though, I feel like Lowe’s is geared more towards the consumer and the diy-​er than the construction crowd like Home Depot is. It seems cleaner, more approachable, and has more interior design items than you’d find at Home Depot. So, if you’re looking for décor, that really cool light fixture, etc., Lowe’s is probably a better choice.
Other than the reasons I’ve listed above, there isn’t really any reason that Lowe’s is better than Home Depot and it really just comes down to what you’re looking for, or what’s on sale that you need in the Lowe’s ad.
The little interaction we’ve had with employees has been pain free, the check-​out lines are always quick, it’s pretty easy to find things in the expansive store, and there’s always plenty of parking.

Lowe’s is suppose to have almost anything for a «home improvement» type project. Most of the time this is true except for when you need a specific part or tool. For example, I was needing a 50 amp to 30 amp converter for #WineyMunkies food truck trailer. I ended up going to an RV store for that. I did purchase most of the materials to renovate the inside of our food trailer at Lowe’s. Most of the prices are very competitive to their competition. The store is always very clean, organized, and full of staff to help you even when they don’t have the answers.
On the weekends this location has a great and affordable hot dog vender. I think it’s $ 3 for a drink and hot dog.
I recommend this store if you need materials for any «home improvement» type project.

To dream of lumber yard. As a regular DIY and home improvement family we find ourselves at bothHome Depot and this store. I have to comment after needing several truck fills of lumber for rebuilding our deck that this location is outstanding. The lumber yard is drive thru style so I just drove my truck (kids happy in the car seats) to the wood and loaded it into the bed. The staff even pulled down an new stack so I could get the best wood! Love it! So much easier than loading onto a cart and pushing it around to the truck. best lumber and easy access!

Lowes and Home Depot — compare and contrast.
Both have more hardware than you’ll ever need in your lifetime.
Both have some of the best self checkout operations in the retail industry.
Both have very friendly and useful staff that go out of their way to help you.
Lowes typically has exactly what I need and their merchandise tends to work better for me.
Home Depots tend to be in more convenient locations.
Home Depot has an easy and fast returns counter.
Both have hot dog stands.
Both allow you to get a lot of exercise when you’re walking through their huge stores.

Lowes and home depot. Same type of stuff, different brands. If one doesn’t have it, the other one does!
We frequent Home Depot much more often then we head to lowes, only because Home Depot is closer. We have had better luck with the Lowes employees in being able to answer our questions, and better assist us then the HOme depot employees. At least that is what it seems like.
On this particular trip we were looking at faucets. We had to venture to lowes as well to see if they had anything better than what we found at home depot.
My wife and I always get good customer service. I like that they have self check out. Half the time we do not have a basket full of items, and it seems quicker to check ourselves out.

I was on a painting mission and found that Lowe’s carried what I needed. I was in and out in a flash, heck, I think it took longer to find a parking space.
No line at the self checkout and I went through there so fast the customer service guy didn’t have time to greet me once he was finished with the other customer.
The store was clean and employees were plentiful. I noticed in passing, the lines for the manned checkouts were not long, only 1 customer at each.
Getting out of the lot can be tricky if you need to go north on Kietzke, you’re best bet is to exit the lot on the south side so you can catch the light to make a left turn to go north. Exiting on the north side of the lot will have you fighting across 3 lanes of traffic to the left turn lane with traffic moving at ~50 mph if the light is green.

The several times we have come to this lowes, we don’t have much interaction with their staff.
Sure if we needed something, they would help. Most the time we are on a mission, know what we want, and where to find it. Thanks to their awesome set up, navigation of the store is a breeze.
We like to use self check out too, which makes paying quick and easy too!

Lowe’s vs. Home Depot. The epic do-​it-​yourselfer challenge!
We go to Home Depot more frequently because it’s closer, but I have to admit that when we can’t find what we want at Home D, we often find it at Lowe’s. Their employees seem more knowlegeable, too.
On this particular trip, we were looking for evergreen trees for our backyard. We wanted trees that were already grown — 15 gallon size or so. We started at Home Depot and struck out. Next we went to Moana Nursury and struck out. Finally, we ended up at Lowe’s where they had beautiful, large cypress trees for a very reasonable price. We should have started there, because that’s the same thing that happened last year when we planted the first round of trees in our backyard… we went all over Reno, and ended up finding the best selection and prices at Lowe’s!
Plus, they have this cool program where you get a Lowe’s card that tracks all of your purchases. I know some people freak out about «big brother» and all that conspiracy theory stuff, but I love that I can return something even if I’ve lost my receipt because they have it all on file!
I doubt we’ll ever be super loyal to either one, because when we’re in the mood to do some work around the house and/​or yard… we like to go to both!