Factory Transmissions

One word. Awesome!!! Customer service at it’s best. Excellent work guys!!!

I was referred to Factory Transmissions by my old smog guy (I will keep it clean by saying that place doesn’t smog my car any longer – as they caused the transmission failure).
I was sick with fear when I found out I had a transmission problem in my old SUV that I strictly use as a second car – I figured that fixing transmissions wasn’t an inexpensive task. I had a great experience at this shop. Brian was always great when I called in and I even spoke with the owner Gerald during the «diagnosing the problem» phase.
My car needed a lever replaced which took quite a bit of labor to removed the transfer case etc (or that is what I was told). The final bill was $ 309.10 (cheap for a transmission job). I would say that regardless of price (I would have paid more) the experience was superb and I think that these guys really know their business.
Come to find out, the owner is on some San Diego AM radio program on the weekends – I plan on listening this weekend! When your car gets F’d up you want the best – I did some research and I am glad it was this shop that fixed my car. They warrantied the job 12 month/12,000miles (because it was a minor repair), Otherwise it is a 3 year warranty
Included in that price was also a Transmission service – filter, gasket, fluid, etc. since they were already in there…
I also learned that they have another repair shop in Santee.