Residence Inn Poughkeepsie

Nice place decent sized rooms and clean. Complimentary dinner may be ok, they ran out of the entrée (grilled chicken) though more is promised to be brought out. Problem is the fitness room. Cramped, and most annoying, is the fact that no one could figure out how to operate the tvs on the treadmills or stepper. Complex instructions, telling you to look for a power switch that doesn’t exist then use a remote to control a series of cable boxes somewhere else. One person managed to get the home shopping network and that was it. I travel a lot and go to a lot of fitness centers, this was a disappointment. Pass to the local gym would be much better. And, water was empty.

As a Platinum rewards member, I have stayed in many hotels. All of them have exceeded my expectations. But this one, went above and beyond.
This hotel is perfectly located within steps from a CVS pharmacy, Starbucks, Five guys burgers, Red Robin and other businesses. There are plenty of parking spaces and an indoor pool & hot tub.
My room had a full size fridge, microwave, dishwasher, sofa, dining area and 2 burner stove. A home away from home! Plus, every room is a suite! No one can beat that!
The variety and quality of items served for breakfast was perfect and the customer service was phenomenal. Special thanks to the housekeeping lady who turned in a pair of boots I left behind. The front desk called, left a voice mail and I picked them up.

Stayed there quite a bit over the last ten years on various business trips. It is nothing to get excited about, but even while it quickly started looking dated, it is pretty well maintained and I never had an issue.
If you are doing business in the area, you probably won’t find a better place to stay, especially if the Kitchenette matters to you.

The staff doesn’t give you a courtesy call if you accidentally leave anything behind in your room after check out. On top of that, whatever is left will be stolen if you try to come back for it. No apologies and or call back from management at all. What was stolen was valuable for us. Their corporate office will sure be hearing from us and from our attorney.

We are not in our late 60s. They put us on the side of the building where people were doing high volume yardwork. It is absolutely terrifying to be woken up to what sounds like the world is ending (high powered lawn tractors and some other freaky organ sounding noise)… at 6:30am. I am so unhappy with this b.s. I cannot believe they value their rooms at the price we paid when the quality of windows and the noise level is atrocious. No warning either. If you’re in vacation on a week day… don’t come here. Their beds are awful!

Stayed here for a wedding last month, and I’m gravely disappointed. The outlandish cost for such a lackluster place is a joke. Décor is out dated, staff largely unhelpful… specifically The guest care supervisor who fronts like she’s friendly and well put together but she literally has no idea what she’s doing.
Example: we saw a fire pit on their website, so we called to ask about it, she assured us that it was awesome and available in a first come first serve basis. Turns out there is NO fire pit at this location, it’s just a stock photo… how the hell do you mistake that?
Example 2: we didn’t have a car, and this supervisor says «Oh we have a shuttle that can take you around, ANYTIME you need it.» She literally used the word Anytime. So we said «how about 11pm?» «Oh no… it doesn’t run that late…» «But…you just said Anytime…» And no joke. She responded with: «the shuttle is available anytime WHEN it’s operating.»
!!!
These issues turned what could have been a smooth trip into a logistical hassle and an overall let down in terms of lodging. Smarten up and spend your money elsewhere… plenty of other options in the area.

Very nice facility, rooms are clean and most everyone was nice to deal with. good breakfast but don’t be late, they clean it up and take it away very promptly!

This first visit to the property met and exceeded expectations. Staying in an extended-​stay type hotel is completely different than the experience one would expect from a full-​service facility or resort. I have stayed in probably 20 Residence Inns over the past two decades and this is one of the best.
The front-​desk staff was quite helpful with not just check-​in but in answering questions and providing solid recommendations on the area, The staff provided assistance in special requests, extending my checkout date and an overall superior experience.
The rooms had plenty of light and lamps, a comfortable bed, two television sets and a bedroom door. Not applicable on this trip but important for those travelling with children. The location is convenient to restaurants, grocery stores and general shopping.
The standard complimentary breakfast is included and this property features an indoor swimming pool, whirlpool and 24 hour fitness center. Highly recommended and I will return in September as my choice to host many family members. Highly recommended in an area with a limited choice of upscale lodging options.

We’ve stayed here multiple times over the past ten years. Have always been happy and would return. Hotel seemed a bit older this time but overall still in good condition. Closet doors were off track in room and couch was a bit dusty in living room. Breakfast was good for a quick bite before heading out including waffles, cereal, muffins and fruit.

We stayed in a 2-​bedroom suite at the Residence Inn, which was perfect, since we were with my parents. Each couple had their own room and bathroom (my parents were jealous that our room had a desk), but had a common area in which to hang out/​eat/​etc.
When we checked in, we were given some pre-​wrapped cookies, but there were only 2 cookies (and it was obvious there were 4 of us). Nice touch, but next time, it’d be nice to get the same number of cookies as there are guests.
The complimentary breakfast buffet is decent — you can make belgian waffles and there is a selection of eggs, sausage, bagels, toast, fruit, cereal. Nothing fantastic, but considering it’s complimentary, it’s a good amount of stuff and the taste is decent.
My husband used the gym and whirlpool, which he said were nice. Obviously, Residence Inns have some nice amenities, as people stay here long-​term. We didn’t see or use the Sport Court, but we liked that they had it!
Finding it was originally tricky, as we were on the other side of the road. You have to drive past it and into another strip mall to turn around. But that’s minor. It’s a good location — plenty of shops, stores & restaurants close by, and close to the highway.
And they have free WiFi!

This is a great place to stay with the family. The rooms are nice, clean and set up really cute.
Tip: if you have more than 1 child you need to get the 2 bedroom suite. The 1 bedrooms are nice but it’s a little tight if you have 2 children with you.
The kitchen area is nice and has everything you need.
I was very impressed because I usually don’t stay at Marriots but this is one that I will be visiting frequent.

So a bunch of our family stayed here Father’s day weekend, unfortunatly we all couldn’t be on the same floor but we were in same section of the hotel. The rooms were spacious and clean. The kitchen is great for a family reunion when it is hard to go out to eat with a large group every night. The outside areas are also spacious with the grills for guest use and basketball court and putting green. The kids loved it.
The hotel staff was very friendly and helpful.
Breakfast was great, fresh and large selections.
The one proble we had and the reason this place did not get 5 stars is because we used the same outdoor space the whole weekend,(which was large, even shared if with another family one night and did not feel crowded) however they didn’t clean up the area all weekend. Saturday when we got there the garbages were pretty full and there we cigarette butts everywhere. Monday most of us checked out but some of the family didn’t and we were visiting outside late Monday morning and they were just taking out the trash but did not sweep the area at all. The sad thing is my Aunt complained Saturday that the garbage was full and they said they would get someone to take care of it but no one did.
The rooms are pricey BUT a two bedroom suite you can fit 6 people and the money you are saving by not having to eat every meal out make it worth it.