Delta Park 76

This station is an Arco now, but judging by the other two reviews, nothing has changed.
I just went in for a bottle of OJ, how complicated could that possibly be, right? Well the cashier was talking to his friend on the phone in another language and wasn’t listening to the person in front of me, so the guy had to repeat himself. The cashier still didn’t hang up.
Then it was my turn, and I handed the cashier my OJ and swiped my card, but apparently that machine is only for debit cards. So I told him it was credit, not debit, and he just took my card and swiped it on HIS little machine (while still talking to his friend on the phone). Then he just barely held it out to me, without making eye contact. I waited to see if he would actually make an effort to HAND me back my card, but apparently if I wanted my card back, I’d have to take it from his hand, which was resting comfortably on the counter.
He handed me my receipt, still never looking at me, speaking to me, or hanging up the phone.

Worst service I’ve ever gotten in a gas station. Between the gas station attendant rolling his eyes and yelling because I didn’t specify if it was a credit or debit — and not wanting to personally give him my PIN number. The «full» did not stand for service but rather full of «sh&$!». He didn’t even hand me my receipt. I had to get out of my car to pull it off the pump.
With gas stations like this, no wonder Portlanders prefer to bike. If this was my choice to pumping my own or stopping at this station, I would drive the extra 8 miles to avoid this station. The station was filthy too. Thank goodness I didn’t have to use the bathroom. I shudder to think what that would be like.

If zero stars could be an option, I’d select negative infinity for this gas station. Never have I ever felt so livid about customer service as I feel about this place until now.
730PM — roll up to the pump #3
735PM — the attendant finally comes and helps
740PM — thought I was good to go, but no
Apparently, pump #3 has been having difficulties (overhead this based from the conversation clerk inside having on the telephone).
Pump #3 doesn’t print a receipt and their computer wasn’t receiving a complete signal from the pump. I was told to go inside where the clerk behind the counter was on the phone and told to take an imprint of my card. Guy grabs some old machine that he doesn’t even know how to use (he was obviously dumbfounded figuring it out), takes my card, and then tries to take an imprint. In the process of trying to take an imprint of my card, he DESTROYS IT! The strip of my card is MANGLED and the card is BENT! I was distraught that he had destroyed my card and that he didn’t even apologize for what he just did «Oh, it still works, what do you expect from me? Do you have anything to leave behind for the gas?» He gives me a copy of whatever he just took of my card (it didn’t even imprint my card) and then calls whomever he was talking to on the phone earlier. Then decides as an option AFTER he destroys my card «Can’t we just do a general merchandise sale on her card from the machine and if she’s double charged, we’ll refund her?»… I thought to myself, why didn’t you do this in the first place before you destroyed my card!
He had almost charged me $ 53.18 when the gas was worth $ 51.18, but I corrected him. He then took my card and tried swiping it on their machine numerous times (trying to prove he didn’t destroy my card) and to his astonishment my card couldn’t be read. He tries using a plastic bag to see if it’ll help the card be swiped and it obviously couldn’t be read. He then tries flipping the card to see if it could be read and OBVIOUSLY it COULDN’T because he was swiping the strip on the wrong side. No matter what, the strip of my card was entirely useless after it was destroyed in his possession. He then manually types in my card number while asking me questions about the card that were obviously there, TWICE: Is this a 6 or 0? Where is the expiration date? It goes through manually, he gives me a receipt to sign, I take my copy, he explains to me if there are dual charges to come back again and be refunded. Like hell I’d want to waste my time in a God forsaken establishment like that again. Told him I’ll just deal w/​my bank and I walked away.
8:15PM — I finally drive off from the damn place
I have to pay attention to my credit statement more than usual to make sure there are no dual charges or unusual charges. It took the entirety of my being to not curse a storm, but my anger was clearly heard through my tone of voice. How can a customer be calm when almost an hours worth of their night is wasted and their card was physically destroyed by someone else’s incompetence? Don’t ever tell an angry woman to calm down especially while they are doing their best to be civil in the situation and not curse as bad as a sailor at your ass!