Carter’s Babies & Kids

Now that I have Granddaughters my own personal shopping days are over. Carter’s is a great place in Pleasant Hill. The parking is so so, especially on the weekends. You also have to contend with Michael’s and Bed, Bath & Beyond shoppers.
It is a large, clean and well organized shop. The only drawback… I want to walk out with everything! In the back is the clearance section, which is generally orderly.
They will send you coupons and the more you spend, the more you save. There is always some sort of sale going on. I find it a great bargain.

Went shopping this morning to take advantage of the great sales. Alyse was pleasant, helpful, professional and very knowledgeable of their clothing and stock. She helped me find what I was looking for and with a smile.

Horrible attitudes! No smiles, no greetings, no thank you, speaking way too fast during checkout and not bother communicating with nice words. The store is not even busy, and I am getting barked at for not knowing where the line starts (there were 2 shoppers before me, lining up by the aisle to the right of cash register, looked just like they were browsing). What happened to customer service? We owe you for shopping here? Never shop here again.

Horrible attitude! The sales lady insisted on having their doors wide opened to a busy street. I told her it’s very dangerous and she was very annoyed and with such an attitude she said thats why you have to keep your eyes on your kids! Why would a children’s store hire someone who seriously hates kids?! I was here because of my mother in law. Never going back anyway. Just like she said: Keep your eyes on your kids, this place is really dangerous!

Catrina and Elyse were awesome, so helpful and went out of their way to make us happy! Excellent employees!

I came here for a cute outfit my son could take pictures in. I literally walked in excited about the day and walked out pissed. There were two «customer service representatives» standing in the front conversing amongst each other. I needed help finding the match to the last pair of shoes in my sons size. I walked over to Mary and Catrina and asked for assistance. Mary sent Catrina to help me. Right then, I could feel the attitude/​tension from catrina. Like helping a customers was not in her job description! I tried to brush it off with maybe she is having a bad day or something. So finally I found the match now I am checking out. Mary is busy with merchandise so I check out with CATRINA. she never smiled! she never greeted me, literally! she jus started scanning items. I spent $ 50 on an outfit and she didn’t even want to sign me up to get emailed discounts. I told her she is being very transparent and she should work on not showing the customers her attitude. immediately she starts repeating «u wanna talk to the manager». I said «Yes, actually» she tells Mary «she wants to talk to you» I said «NO, I want to talk to her boss. the big boss» Catrina says «she not here you want the number» I said «yes, actually» so Catrina walks away to call Big boss. Long story short, big boss handled the situation well along with Mary they stayed pleasant and professional. Catrina however needs to be trained in customer service before she ruins this Carters reputation

I love this store. The clothes are super cute and of good quality. I can always hand them down because they keep their shape and color very well. Now Carter’s does put out a line of clothing available at Walmart, and I can’t say the same about that line. The clothes loose their integrity after the first wash.
As far as the Carter’s store, they are affordable and have great deals. I have found great pieces in their clearance section for under $ 5.
Lastly, they do have a rewards program where if you spend a certain amount, they will give you Carter’s cash to spend at another time.

Stopped in on a whim looking for valentine’s stuff and a newborn outfit for my soon– to-​be-​born 2^nd granddaughter and my 3yo granddaughter–
oh wow you totally get sucked into all the stuff they have (those who have shopped here know what I am talking about) Great selection, great prices and nicely organized
The real reason for the review is to recognize the girl that was working on the register Saturday 1÷31÷15− she was exceptionally nice & let me know about what they offer for grandparents– she was genuinely interested that I found what I needed– now I know she was probably not enthralled with hearing about my new granddaughter but she was warm & friendly– this is somewhat unusual in the Bay Area where the people working in many businesses act like they are doing you a favor just breathing–
I did not catch her name but you are lucky to have engaged, friendly sales staff Carters! Made my day and I will be back

Each time I’ve gone I’ve had a very positive experience with the salespeople. They have always been kind and helpful. I really love and appreciate the value of Carter’s apparel. The baby clothes I buy are adorable, comfortable for baby, good quality, and inexpensive.

The only reason I came here was to return a gift that didn’t fit my son. 2 ladies were at the counter-​1 was ringing up customers, the other was doing something with merchandise and receipts. There were 4 people ahead of me in line. The one not helping guests never looked up or acknowledged anyone. The one that did help didn’t smile, and looked irritated to be working.
The floors were absolutely filthy. Get a mop!!!

Can’t go wrong when Carter’s throws out their Columbus day sale. Enjoy the clothes, great sales prices, and easy to shop there!

This store is HORRIBLE!!! I had the worst experience I bought a bunch if things for a family I adopted and the kids I nanny and some of the items didn’t work so I went to return done items and I ended up LOOSING MONEY!!! So much for being giving it wasn’t my thought to give to a corporate chain!

Seriously? This kid of mine will not stop growing. What the heck?! Or What the Hay?! as we are allowed to say in our house with a 3 year old.
One day you’re watching you’re sweet 3 year old running around in his 3T army pants from Carters and the next day hes in high waters like there’s a flood about to happen only to people who are 3ft tall. Seriously WHAT-​THE-​HAY!
Besides the Levis I buy from Amazon I only buy Carters for my son. They have great sales and the pants are extremely high quality.
Their selection is outstanding. I walk around and around and am still unable to decide on what to buy.
Now to the girl clothes. Boy pants are easy. Ill spend my every last dime on all the cute girl stuff they have. Stop me now Jesus for I have spent… Every last dime on ridiculous girl clothes.
Ok to the bad part. Stop asking me to sign up for whatever and give my number for coupons. Leave me alone with the sign up for things. Just say no. And I know that when you use your card here anyway they have your info on file so whatever. Just don’t bother asking me.
I just want my army pants and pink shirt with a whale on it and I’m out.

Love this place! Everyone who works here are always so friendly. The only downside is every time I come in I want to buy the entire store and I spend at the least a hour or more haha. They always have great sale’s and if you get on their mailing address they’ll send you coupons on top of the sales

This store is dangerous! Don’t ever buy anything full price because everything goes on sale. They also ALWAYS have 15−20% off coupons. Downside, I received a lot of Carter’s clothes at my baby shower and when I pre-​washed, many items came out with loose threads. Although, I’m pretty sure those items were purchased at TJMaxx. Don’t buy Carter’s clothing elsewhere… it’s usually MORE expensive and probably not the best quality (factory seconds).

The gals here are sooooo friendly! I had an awesome experience. The store has a nice layout with a real open feel. Most locations are really tightly packed and that’s tough when you’re trying to navigate with a stroller out a toddler for that matter.
I came in to find a sees for my daughter’s third birthday party. It’s Hello Kitty themed and the dress would have to work with that. I always choose Carter’s for special occasion dresses and they never disappoint. The quality & aesthetic is always spot on. I like that they include natural fiber dresses for asocial occasions. If you try Target or even higher end department stores it’s really tough avoiding polyester. I had her dress in my sight as soon as I walked in through the door. A black and white polka dot dress and they had the purrfect Hello Kitty-​esque red bow headband! Carter’s never disappoints.

I love Carter’s clothes for my daughter. They fit true to size and I can always find cute stuff in both the boys and girls section. This store is a pretty good size, and always has a pretty good selection. I’ve found cute stuff in the clearance for as cheap as $ 2.
The cashiers are present but not overly helpful. They’ve never ignored me, so that’s good.
Parking is annoying but that’s got nothing to do with the store. We’ll keep shopping here regardless.

Nice little store with very friendly and helpful staff. They are almost always having a sale of some sort, which is nice since small children grow so freaking fast. Getting on their mailing list is good for coupons. The coupons generally work on sale items (but not clearance), so you can really save at least 40% if not more.

Good service, cheap prices, not overly crowded, cool clothes for kids. Parking is a bitch on weekends.

Besides being gorgeous, talented, and young in body and spirit, Gayle is a Grandmother, and a doting one. One of the pleasures of this part of our lives is attending the birthday parties and happily navigating among the little ones, their Moms, and the other set of Grandparents. I’m not quite sure why the Dads are mostly MIA for these events.
Carter’s is a handy place to stop for a last-​minute Birthday gift for the DGD (Darling Granddaughter), but not so much for the Boys. The clothes are cute, the styles are sensible, and with nice price points. I’m also pleased that this long empty building within Downtown Pleasant Hill has found a good home.