Eagles Ridge Resort

Stayed here for one week over the New Year holiday. The construction of the cabin is cozy and warm. However, the cabin needed a deep cleaning and maintenance work. We were promised wifi as one of the features of this cabin yet when we arrived we realized it did not work. There were also many bulbs out throughout the already low– lit space. The kitchen and bathrooms were dirty and moldy. The walls were full of a dirty splatter, further proving the place had not had a good cleaning in ages. The master bedroom had a hot tub but it was too grimy to even conceive of using. The kitchen came with pots and pans but these were also so grimy and burnt we couldn’t cook in them. We visited the management office regarding the issues during the first morning of our stay and they promised to have someone out to the cabin but no one ever came. We called several times throughout our stay and reminded the management office that the issues were still ongoing and although they continually promised someone was on the way, no one ever came out to fix anything the entire week. Our concerns went ignored. Definitely finding a different resort the next time we come out here.

My family (four of us in total) came here to spend Christmas and I thought the cabins were great! We had four bedrooms in all, two of which had jacuzzi tubs in the rooms. The kitchen had nice updates appliances, the bathrooms were clean, and the décor was great for the cabin feel. We also loved the spacious decks, the swing and rocking chairs on the porch, and the hot tub.
The only reason I didn’t give five stars is for the bedding and shower situation. The bedding was worn and really needed more than just a sheet and a nasty old worn quilt. As far as the showers, you could hardly turn around in them and the upstairs did not have one! I would have liked to have seen bigger showers and one upstairs!

Beautiful, clean & affordable cabins. Very well kept grounds & nice swimming pool. Have stayed in 4 different cabins & they are all pretty consistent.

My entire family travels from all over to meet here, sometimes several times a year. We love this place! Cabins are amazing. These people will not let you down! Rented the 9bdrm cabin Easter weekend and it’s amazing!!! Clean, fun, quiet, off the beaten path but right next to everything. My car even broke down and there’s an Auto Zone right down the street and a guy even fixed my car! We love pigeon forge and gatlinburg. Been coming here for years. These cabins are THE BEST the area has to offer.

Absolutely adorable little cabins. The only reason I had to deduct a star was the road getting here is a bit scary on the ice and the cabins are slightly close together. But everything else is absolutely perfect. We will definitely return.

These cabins are really nice! 4 floors of fun! They have pool tables and hot tubs, a complete kitchen and an extra fridge. There are a lot of stairs but that’s the only negative. Very clean! Has the cabin feel with the decorations. There’s also a fireplace but it was too hot still to need it. There’s also a pool down by the clubhouse for swimming. The clubhouse is more than adequate for large parties. I highly recommend this place if you have a large group. There’s plenty of stuff to do nearby in pigeon forge, what are you waiting for hoss?