Lenscrafters

I used to love this place, but the last two times I’ve been there in the last 6 months, the same people aren’t there anymore and I’m not quite as impressed as I was in the past. I was brushed off by one older guy salesman. I waited 10 min and then a young man came in and was able to help me.

I have worn glasses ever since I was diagnosed with eye cancer at age 5. I ended up loosing my left eye to Cancer but my life, and right eye, was saved. I’ve worn glasses to help with protection & vision in my right eye.
I love stylish glasses. I am 34 years old and have shopped, exclusively at LensCrafters, as long as I can remember.
I was diagnosed with astigmatism in 2007 (@ LensCrafters). In 2012 a LensCrafters opthamologist missed the astigmatism, even though it was in my chart, and over-​corrected my vision. It took months to get use to the strength of the new prescription. I went back in several times to the store.
In 2014, I had another eye exam at the same LensCrafters. This opthamologist said my (then) current prescription was much too strong and there was no correction for the astigmatism. He wrote me a new prescription.
LensCrafters offered to correct THEIR mistake and charge me $ 342 to do so. I only need 1 lense, when I explained that to the manager she said she would give me the 50% off lenses discount being currently offered, which is like getting one lense free. But I don’t need two lenses. I need one. My left eye is a prosthetic.
I now have a pair of Coach eye glasses, I paid nearly $ 800 for that are completely unusable.
Apparently, it is LensCrafters policy to take advantage of, to, steal from and discriminate against their customers.

Misleading and extremely rude receptionist. The Optometrist was underwhelming. Better doctor and prices basically anywhere else. They try to charge an extra 60 dollars to not dilate your eyes. Better value to not go with insurance provider and go somewhere cheaper.

One stop shop for eye exam and eye glasses. Limited selection. Nickel and Dime for everything compared to other places so that there always seems to be a cash payment (even for eye exams) component for their products and services.