Ross Dress for Less

The place do sell low prices items such as some name brand sneakers and clothing, but other items such as a car cleaning kit would be missing other items in the box and worst of all, the mens restroom is a death trap. When I took a wiz and flush the toilet, the water flush up almost wetting me rather than flush down the toilet… Avoid this Ross location.

I’ve not had a bad experience at this Ross but it’s always feast or famine. It gets 3 stars for the small parking lot — with Starbucks & Best Buy on either side a structure would be better — as well as the tiny ass parking spaces. They are built for smart cars & motorcycles.

This afternoon, shopping with my mom and my one year old son at Ross in Pasadena, something scarry happened to us. My son was sitting in the Ross shopping cart, strapped in, I was pushing the cart in one of the bath isle. I turned around to look at something, the next thing I felt was something hitting my legs and my son was CRYING. I turned around, he was not in the cart! «Fuck!» I said, I heard his cry. I looked down into the cart «Fuck!» His head was inside the cart, one leg sticking out, still in the seat, crying, «how! ?» I tried to push the leg and the seat down hoping that will flip him back up, not working, I found his shoulders, tried to pull him up, not working. He’s crying and screaming, and I’m still pulling and he was still stuck. I looked up, a lady was watching me, then she asked“do u need help?” «Yes please! Help! «we both struggled I don’t know for how long. We finally got my son out of the cart. He was still crying. I was shaking. My mom finally came over, and saw us, asking me what happened. This stranger helper asked me if I want to get the manager. I think I nodded, I don’t remember, cuz later somebody came, a boy. «The manager is busy“he said. My helper was furious, demanded the manager to be present. I felt so helpless, didn’t know what to do. Finally the manager came, this lady named «Blanca», no last name «for security purpose» she said. We looked at the shopping cart, the cart seat was flipped or folded out. So my son was upside-​down in the shopping cart. Blanca took us in the back, a small hall way, gave as two chairs, offered us water but never gave us the water. She offed to call 911, I said yes. She asked me what happened, while I was telling, she was on her walkie-​talkie, talking to other staff about other things, telling us to sit, very distracted. Finally three paramedics came joined us in the tiny tall way, one pulled out a stethoscope, put it on my son’s chest for about 5 seconds, then said“his heart rate is 120», one asked me if my son was ever unconscious. After less than 10 minutes of checking my son, one paramedic told me he was acting like a normal one year old, everything looked fine, so I needed to sign something to allow them not take us to the hospital. They would take us to the hospital if we want to, but he didn’t see the need. So I signed. Then they left. My son was calm but I was still shaking. Blanca wrote down our info, then she offered us our very own check out line, no waiting. At this point, fuck shopping. I told her I want to file a report. She said she will“call it in», I asked for written prove of what happened, she said“we don’t do paperwork anymore, we just call it in, if you want to see doctor, just tell them to bill Ross. Our insurance people will contact you. «stupid me, left the store with no prove of this even happened. We saw my son’s doctor afterwards, luckily, the doctor thinks there is nothing wrong. After we got home, I finally had time to think about what happened. I was so upset about this Blanca woman, how she was «too busy» to deal with keywords like «kid…shopping cart… incident «then was «unable to provide anything information «. I am not counting on get a $$$ settlement, but Ross needs to repair and replace those dangerous shopping carts. They are not supposed to fold out. THEY FOLD IN! We were lucky, I had a pillow and a soft bag inside the shopping cart, my son didn’t hit his head too hard. What if I didn’t have those soft things in there. I’m upset, Ross better do something!

Came in on Saturday, November 7, 2015.
I came in to check out and see if they had any running shoes. Didn’t fine any most shoes are boots or heels for upcoming holiday events.
Prices are great as usually !
Love all the merchandise but was able to control myself and not buy anything
Love Ross ! Great items for great prices !

Love the prices of Ross… BUT the store is cluttered, messy, dirty, and just not inviting.
I love Ross for the merchandise they carry and the prices so I go to Ross, A LOT!
But they just have issues with maintenence.
This location ALWAYS has dirty restrooms. Their restrooms are WAY PAST their due date for a remodel but they could still be kept clean!!!
The restroom sinks are going gray/​black due to build up, their door is dark with dirt, the door handle is broken, their restrooms are ALWAYS with overflowing trash bins, theres a penetrated nasty smell to them, their toilet paper dispensers either dont work or are never closed for some reason, and just NO!
No organization.
No cleanliness.
Simply NO!
They dont have paper towels in the restroom so they have ONE hand dryer. But their door is so dirty, theres no point in washing your hands because, since the door is not automatic and theres no paper napkins to use to open the door, your hands will end ip with germs for grabbing the door handle.
Unfortunately for Ross employees, they have to deal with poopers… I’ve seen nasty fecal stains and sprays in the toilet in numerous occasions and I KNOW that is nasty to clean.
I have «complained» (informed in a nice tone and matter) about the restroom cleanliness but never seen it clean.
The aisles are usually cluttered with stuff and obviously its difficult to keep up with customers throwing clothes all over the place and kids throwing things but SERIOUSLY?! Why is it always cluttered?! The Ross on Lake Ave isn’t as cluttered as this Ross!
Almost forgot!
When in the restroom, either use the big stall or be careful when flushing the toilet in the little stalls because those little poop-​suckers will splatter your legs and back with water. Even if you stand up and flush, it’ll still get you because of how tiny the small stalls are.

Great deals here! However most of the bathroon bedroom shelving etc is missing hardware so open the box and look through it first.
This Ross gets rewarded 1 star for its customer service however. At the checkout, no one made eye contact or said anything to me about anything. The cashier Diana never said anything or acknowledged me… until i had to pay of course. She was too caught up in her convo about accepting fraudulent $ 100 bills, and brushing it off as no big deal.
Not even sure why i wasted my time writing this…

I wandered into this location after hopping through the shops in this plaza. And I hate to say this, but I left unimpressed and not amused by the customer service i experienced. I get that most Ross stores have long lines, and many people looking through the racks. So I didn’t mind the racks being so cluttered and all over the place. Some of the racks were really empty which was surprising. After I looked through everything I picked out a decent shirt and decided to check out. The line was long but not too bad. I finally went to the register after the cashier yelled out «Next purchase.» No hi, how are you, find everything okay?, or anything. Also, having worked in retail, I usually greet anyone taking my purchase the same way I would like to be. I get that your in a hurry but the least you can do is smile. I am not even a stickler for these things but this kind of just got to me. After I swiped my card, not even a thank you or would you like your receipt. Instead she pointed to the receipt that was still attached to the machine and told me to take it. So after that I felt a little put off.
Wide selection, decent items, good location, sad customer service.

Came in got what I needed and left as planned happy with what I got. The employees were nice and didn’t look miserable like other places.

My visit to this store was positive. The selection of men’s pants, shirts, and other clothing is decent. The prices are reasonable as well.

2015 Unilocal 100 CHALLENGE — ⁰¹⁹⁄₁₀₀
Like a lot of others have said in their reviews, you need patience to go through the stacks and stacks of unorganized clothes to find something good. They have good deals, but there is a lot going on and unfortunately everything is not neat. They have good deals on men’s shoes too.

Came here the day before Thanksgiving and saw that in preparation for Black Friday, they crammed each and every aisle full with new stock.
I don’t usually frequent clothing stores, but I was able to get what I needed– a few pairs of undershirts, a pair of jeans, and a nice sweater.
Previously, I have been unhappy with the lack of the selection and the emptiness of the racks. However, this time, I found what I was after.
— 3 pair undershirts– $ 10
— 1 pair jeans– $ 11
— 1 charcoal sweater– $ 20
The total came to just under $ 45.
Courteous, friendly service at the counter. Small talk about Thanksgiving dinner, macaroni and cheese, collard greens, and sushi.

So the first Ross that I ever went into after losing a bunch of weight was in the Valley. I thought, holy shit this is like going to a thrift store in the ghetto!!! I never want to go into a Ross again! Then I went into a Ross in Thousand Oaks and it was so nice. Then I went into this Ross in Pasadena and it was somewhere in the middle. It’s OKAY. I HATE HATE HATE the 8 limit rule. It’s so annoying that I find things and then have to set them aside. One time I put something aside to try on a ninth item and it disappeared. I had gone into this store after a long day of work and I was so irritated that i just walked out. Another day I found a Calvin Klein red suit that fit me to a T, but had no tag. One lady said it was $ 50. So when I went to the counter, the lady said oh no, it’s more than that. So I said fine and said I didn’t want it. But after I bought my other stuff, I said, I want to know how much it is. So I stood there and made them go in the back to find one with a label. They came back and it was only $ 44. So I bought it.
So…I’ve now learned that Ross. Is like a roller coaster. Put your head down and just go in for the ride. But stay out of the valley.

This is the worst Ross to come to if your doing some shopping! I mean sure they have a few nice things, but so do all the other Ross’s same items only thing is this Ross there’s always a huge line and worse never any carts for customers. I only come her because it’s the closest to me, but when I have time If rather drive to the other stores and avoid this huge headache!
I hate how I wanna buy something and I can’t even get a darn cart! Makes the customer just wanna walk out! Avoid this toss if your could. Save the headache

I like coming to this location because they have a larger «home section.» I always get my bedding, comforter, and pillows here. I’ve noticed that their furniture here is a little bit cleaner than the Alhambra location.
I’m currently redoing my room so I’m here quite often checking in on new items I can use to decorate my room with. I like nice things, but I don’t like paying a fortune for them, so I always shop at Ross first. :)

They are like other Ross stores. None of them have the best selection, but you are willing to spend a lot of time going through their items, you may just find what may like.
I personally go there to look at their dog items.

Not the most selection, and I have been to MANY ROSS’s!

Over the years I have found great deals at this Ross location. This Ross location has everything you need. I’ve found great deals on shoes, home décor, clothes, and even appliances. Don’t count Ross out. You just have to be willing to take your time and find what you’re looking for.

Whenever I realize I have to go to Ross because I’m poor and naked, I break out in a sweat. Messy shelves, disorganized racks, narrow ass aisles with fools blocking the way with their carts…
But come on. I got TWO hot and slutty dresses for the holiday season for under $ 25 altogether. My lipstick practically cost more than that. And my husband assures me I didn’t look like a million dollars but I could probably have made around $ 400 if I tried. (Kidding, eew)
Don’t be lazy, go in with a plan and see it through. This location is pretty big and has a decent selection.
And if you don’t find anything, and payday has made you feel more rich than you actually are, there’s a Nordstrom Rack in the same plaza. You’ll see me there too, but only because I’ll be standing outside pawing tragically at the window, clutching my last dollar to my chest.

I always forget how huge this store is. Each time I come back, I get that overwhelming feeling when I step through the door and it takes me a minute to finally settle in. There’s plenty of room to let your inner shopaholic roam around freely. And the selection here is amazing! I don’t normally use a shopping cart, so by the time I finish my rounds, my hands are cramping up from holding all the hangers throughout the store!
Beware of the dressing rooms, they need to do some serious sanitizing up in here. It reeked like the mean streets of downtown Los Angeles and not only 1 side, it was pretty much the entire dressing room. So if you have perfume on you, spray it down!
I hate hate hate parking in this lot. The person who painted the lines either owned a bicycle their whole life or made a bet that everyone would have a Smartcar by last year. Everyone either parks crooked or has an oversized car that takes up 2 «spaces», so your best bet is to park a little further and walk over.

This is a solid Ross location. I have been coming here for years because they usually have quite a bit of inventory during key times of the year. It’s a little on the messy side, but that’s typical of busier Ross locations.
The parking lot has always been an issue for me. The spaces just don’t fit any normal sized vehicles so most people are forced to park in every other spot to have enough room to get in and our of their vehicle. This leaves about 50% of the spaces empty because it’s just not possible to fit more cars in this area.