Mi Querida Colombia

The baked Goods (pan de Bono and un arepa de chocolo con queso mmmmmmmm yum yum) are amazing on par with my favorite Colombian bakeries in Miami and NYC. Like most Latin spots not always well staffed or very fast but that is expected with Latin restaurants.

Bad service and mediocre food that was way over priced.
we visited at lunch on Sunday and the restaurant was about half way full. No one greeted us. We sat ourselves and about five minutes later someone brought us menus. We ordered our food and the taste was average. We ordered salads with the meals but were never told we had to serve ourselves until I asked about them.
The meat was fatty and very chewy with the meal with the strips of steak. (I can’t remember the name). They were served on a bed of French fries that were soggy from the sauce of the dish.
We had to ask about the dessert that was supposed to be included with the kids meal and the server looked at me like she was confused.
We had to go to the counter to ask about our check and when we paid the tip had automatically been added to our bill. (We only ordered 4meals for 5 people). Maybe that is why they don’t care about service since they add their own tip to the checks.
So disappointed to not be able to have a good Colombian restaurant on this side of town. Since i am Colombian and often crave the food. I will not be returning.

This is the first time in my life I felt out of place in a «Hispanic» restaurant. Born and raised in Puerto Rico I was raised to respect all of my compadres Latinos. So there is absolutely no trace of the I am better than you mentality regardless of how my family and I were treated in this establishment. This was our second time in mi querida Colombia. To begin we did not have enough menus. My wife asked the young lady for extra menus and she brought them after a 15 minute wait. She took our food order and we waited for more than 30 minutes as we notice other customers that arrived after us receiving and enjoying their meal. She came back to our table and told us this story of how one of our plates was not done properly and asking «it will take about 10 more minutes, do you wait to wait or do you want to leave». Really? We decided to leave, thank you querida Colombia for wasting our time and not apologizing for our wait. If you are willing to spend a good hour and 30 minutes waiting and then have to leave without eating a thing this is the place for you. Querida Colombia I say adiós, goodbye.
I am not Colombian, I hope good service is not determined by your origin.

The food is amazing and the service is even better! Very intimate setting with a bakery inside as well!

I have been here a few times and it’s never been anything spectacular just o.k. Yesterday I ordered something that says it cost $ 10.95 on the menu and a beer. I was done eating and the server took my plates and I waited almost 20 minutes for my check. I had to finally ask them for my check. They knew I was done eating so why not bring me my check? Did they think I just wanted to sit there by myself?
My total was $ 19.99 and I paid. I thought it was a little high but, didn’t think much of it. Then when I left I realized that what I ordered was suppose to cost $ 10.95. After adding one beer and tax my bill shouldn’t have been that high. They overcharged me. It’s my fault for not looking at the bill and not questioning it but, where did they get that total from?
I won’t be returning. Their food is just average and their service is terrible.

Most delicious Pan de Bono I’ve ever had. Empanadas were also perfectly cooked. Just a little pricey for what you get.

The absolute worse customer service ever. I ordered my food at 4:21 for pick up the lady told be it will be ready in 15 minutes. We didn’t get our food until 5:50! My coworker went to pick it up paid and after paying the cashier says 10 more minutes something isn’t ready. So after waiting 20 minutes left and I came. I told her this is ridiculous I shouldn’t have to pay. All she said is what do you want me to do. The food was cold and wasn’t the best I would never recommend. I would give no stars if I could.

I ordered rice, beans, maduros, and breaded chicken. Portions are generous.. rice, beans and chicken were delicious. The maduros were not fresh, reheated from who knows when. Service is mediocre, but it’s probably the owner’s or manager’s fault. They hire cute young girls without any training on food service. To me, service is just as important as food quality to run a successful business. The waitresses provide a reactive service, have no initiative, and give conflicting messages when answering questions about the menu. The table next to me had to modify their order 3 times because the waitress kept confusing them. This was my second time there, will be the last. Tasty food overall, but can’t get over the mediocre service.

The empanadas with guava and cheese were soooooooooo delicious. The pandebono were so warm and cheesy. I will definitely be returning to this establishment for their delicious baked goods.

My friend recommended this restaurant so we gave it a try. It’s in the same plaza as Old Time Pottery. We went Saturday afternoon. Service was friendly but too slow.
The food was served cold except for the yucca. It seemed like they cooked this at noon and kept it outside for 2 hours to be reheated if anyone ordered it. And it was not cheap either. At $ 20 for this dish, you would think it would be served to temperature and made fresh. The meat was hard as nails, the chicken was dry as was the black sausage.
The water juices were good but at $ 3 I thought they were a little pricey for the location.
As far as «service», I had to get up to the counter to get napkins and then again to get condiments because our waitress did not return. Another waitress came to take care of our check who seemed to be on top of things, at least.
Just don’t go here.

I would give this restaurant a MINUS 5 stars if I could! OMG! In the many, many years I’ve dine out I have never, ever, ever, had a worse experience than this one! It all started with having to wait 15 minutes for a soup I ordered. I wouldn’t of minded the wait that much if our server was not counting her tips and then eating and mindlessly talking with the other servers instead of checking on my soup. Once I finally got the soup, I found a hair in it and was immediately turned off. I wanted to tell the server, but she never returned to check on us. I wanted to leave at this point, but it was around 3pm and I had no breakfast or lunch so I was famished. After another 15 – 20 minutes our main entrée finally came out. We ordered what is called the «Bandeja Paisa», Columbia’s typical dish. Well, the order was not as we asked for it. First, we asked for green plantains instead of yellow, but they claimed they had run out of the green ones (I then saw another table get served green plantains), second, there was no avocado with the meal as its suppose to and the server stated that the avocado was not ripe, third, the beans were missing. I asked the server for a salad to replace the avocado and she went to get those two things. Five minutes later she comes out with the salad, but no beans still. I like my rice with the beans so I was becoming very upset now because my food was getting cold, I was starving and couldn’t eat my food how I wanted it. So she goes gets the beans and puts in on the table and starts to walk away without asking if there was anything else we needed or if my husband who was already eating was liking his food. I had to call her and ask if there was any salad dressing since she didn’t offer any. She never checked on us again. I was so furious I couldn’t eat but a couple of bites. We asked for our check from another server. When she brought the check I noticed that the soup that I didn’t eat because it had a hair in it had not been taken off the bill. I pointed that out to her. Folks, following is the reason why I said that has been the worse experience of MY LIFE!!! As the owner approches our table, my husband and I expected an apology for our terrible experience and possible a discount. NOPE, not even close to what happened! The owner instead tells us that once the food is served we have to pay for it!!! What the heck!!! I told him I’ve never heard of such a thing. I reminded him that I didn’t eat the soup, but he didn’t care. He kept insisting we had to pay the full bill. I’m sorry to say, but I was so furious I had to just leave. Folks, I am not even going to say that the food was the worse I ever had (a hair in the food can happen anywhere), the service and the owner’s attitude however were! Don’t patron this place. The owner knows nothing about customer service or retention!!! I am going to make sure everyone knows about this.

The food is good, but the service could use an upgrade. It was early afternoon on a Saturday when we visited (family of four), and there was 1 other dine-​in couple and a few take out customers. It was very slow as far as traffic and the service was also very slow which isn’t a good combination. The coffee was some of the best I’ve had. For the price, I’d say it’s worth visiting, but the waitress I had didn’t seem to be very knowledgeable about the menu items. And some of our food took way too long to be served. They brought out food as it was ready, but I ordered tostones and was almost done with my meal and hadn’t received them, so I canceled them. I will never forget the salad I had, made with avocado, onion, lettuce & tomato & cucumber; it was delicious!

This was such an amazing find! I was heading to old time pottery and I smelled something so delicious. I looked and noticed this little COLOMBIAN place that just called me in.
Wow! Everything was delicious. I had the special soup of the day– lentils. It came with a «side» of rice and plantain and steak and salad. I was so full and wanted to keep eating more. I also had an empanada. Very fresh and crispy.
The manager and the waitress were so nice.
I encourage you all to try this place. It is super close to Clermont and Winter Garden. I’m so excited ! I needed a place like this nearby.