R B D Lock & Alarm Corp

My favorite place to get keys made. These guys are quick, straight to the point, and have clear and fair prices (basic keys are $ 2)

Been there 3 times to make copies of my keys and I had to go back 3 times cause the keys weren’t copied correctly…

Took them a malfunctioning lock and they made it work properly — it was a very difficult lock to work on but they were able to do it. They honored their original quote — even though it took them much longer to do.
Great job guys!

Keys were made in what felt like 30 seconds and the service couldn’t have been friendlier.

Needed a key made. In and out in 2 minutes with comedy and jokes throughout. Awesome!

Nicest locksmith I’ve ever met, they go the extra mile to help you out!

A real neighborhood business. Helped me out of a HUGE jam with suggestions that worked, offering their services at a price but said why waste $ when you can do it yourself. I call that citizenship. So refreshing in a Manhattan that has turned into“whats in it for me”.
Thank you R B D I will certainly call upon you when I need a new lock and actually pay for your work.
Kindness is infectious.

RBD is still my go to for my locks and they provide great service with my alarms. Never had any issues nor surprises with them.

Fast, friendly, affordable with a big selection of key accessories AND they even put on those pesky color-​coded key «caps» for me. So great! ALSO: These guys are legitimately located on Mulberry Street, so when you call them as a locksmith in the neighborhood you KNOW they’re coming from 5 minutes away, not from some other borough. Don’t bother with those SHADY locksmiths with fake addresses that come up on Google… call these guys. They’re for real.

Stay away from this vendor at all costs. They are sneaky and underhanded.
They installed a buzzer system for me in Nov 2013. In the summer the buzzer malfunctioned, would not stop buzzing. I called them to take a look – we thought it was covered under the warrantee so we didn’t ask for a quote. When the Eric arrived it took him less than a minute to find and fix the problem (a wire had come loose). He called back to the office and told my wife that it was not covered under the warrantee and would cost $ 95! My wife didn’t want to pay him without consulting me so she asked him to send me a bill.
It gets worse. So I never get an invoice or a bill – instead they charged me $ 212 on the credit card that I used for the Nov 2013 installation. So we go from covered-​under-​warrantee, to $ 95, to $ 212. We never got an invoice or explanation for the $ 95 let alone the $ 212. And even worse they charged the card they had on file from the earlier purchase without informing me! (Which I didn’t think would be possible but according to the credit card company it’s allowed but just bad customer service!)
Stay away, stay away. Happy to provide more details if anyone is interested.

I needed a lot of keys made and Eddie was my guy. Never met the dude before but he acted like one of my uncles at a family party telling jokes and sharing stories. He made the process fun and I would definitely recommend him for all your key making needs!

I accidentally locked myself out of the apartment tonight and I called Eric and he had me back inside in no time at all! I can’t say enough good things about the company, really, these days it’s hard to come across good businesses, ESPECIALLY WITH LOCKSMITHS but I know where I’m taking (and referring) all my key and lock queries.
Thanks, Eric!

If you need keys copied, go here. Excellent superb customer service. Upon first entering, you’re greeted with a smile by the owner asking how he can help you. The owner even told me that he would work with me until the keys worked.
You can tell a great businessman by observing how he interacts with all his customers. There was (in my eyes) an annoying lil boy who kept taking all the keys off the spinning rack and the owner was very kind about it! Patient, no snapping at all.
He helped copy my keys and it worked like a charm, no having to take the keys back. Go here first, you won’t regret it. Also, it’s evident this is a legit key copy place because they have keys everywhere on the wall, unlike a hole in the wall place where key-​copying is a side gig (like Sullivan’s key copy). It’s $ 20 to copy one of those front door keys, which is costly but to my knowledge (unless you know another place), that seems to be the going-​rate in NYC. I can’t recommend this place enough, although I probably have as of now haha.

I love these guys. Super friendly and funny, plus they always get the job done! I copied over 200 keys with them… no issues at all!

Need a key made stat? These guys have your back, and at a super affordable rate as well. Friendly, quick, cheap… not sure you can ask for much more in this scenario.

Poor hours, and closes unannounced with hand-​written notes on the door. Arrived an hour before closing time once to find them still inside, refusing to acknowledge our presence. Finally they pointed to a post-​it on the window that said «out on emergency.» Clearly they were not «out.»

They were super fast and really helpful. It took less than two minutes to get five keys copied, and they were really friendly the whole time. Would definitely go back!

Walked in, got 2 keys copied, walked out in 5 seconds. The 2 guys joked and laughed, so friendly. Highly recommend!

Called and came 30mins later… changed the lock in a jiff! This was by no means an emergency… RBD was quick and painless. Love these people.