Hampton Inn Manhattan / Times Square South

We chose to stay here for a 5 day weekend. After reading the reviews we had learned it was recently upgraded. The lobby is very nice and the staff welcomed us. The rooms are very nice and have all of the comforts you come to expect in Hilton brand properties. Be warned that the rooms are very small. They have maximized the space to provide what is needed, but they are small. Not that you wouldn’t expect that staying in Tomes Square, but for rookies, it is good to know.

Room was clean and staff is friendly and professional so 3 stars. We were on a short 3 day vacation with 2 pre-​teens and the double room was just too small and we were told all the rooms are the same size so we were stuck. The size of the room made it challenging to enjoy any downtime. Breakfast was lacking in healthy options and this morning no egg option because the heating unit wasn’t working. I would have been very happy with a couple hard boiled eggs. We didn’t get deals on the room so for another 50 bucks or so we could have stayed at a more spacious hotel. We won’t be back.

This is a nice hotel in a great location. Close to all of the theaters, Times Square, Central Park, Madison Square Garden, Hell’s Kitchen and public transportation. Very nice staff. Room we had was very clean, well furnished and a really good size for a building that is very small overall. The complimentary breakfast was about the same as most other competitors in this price range, which consisted of a good selection of items in mediocre quality.
The only downside about this hotel is that there are only 2 elevators for a building that has 36+ floors, so plan ahead for anything you have scheduled or for checking out on-​time. Also; There was a bit of a wining sound that we heard during the day, so don’t plan on getting any sleep if you have to during the daytime hours. If we could score a good rate for a room here, we would stay again, but will be considering elsewhere for a future trip to NYC.

Bought this on Hotwire for a reasonable 79.00 before fees.
Not a bad deal for a quick one night stay in NYC. It’s a decent location, for where it is, a few blocks south of Times Square. So, I wouldn’t wander around too late alone. Rooms are smaller than your average hotel room, but this NYC on less than 100.00 a night. The hotel was very clean, and has been recently updated. Since I drove in, I was happy to pay the 65.00 for valet car service. Well worth it to me. My party and I were able to leave the car, leave our bags with the desk and envoy our day trip. I have to say that the staff at the hotel was fantastic. I interacted with Nicole on both check in and check out, but everyone was super friendly, extremely helpful and genuinely cared about making sure we had a comfortable stay. If you’re looking for a decent, clean, pleasant space to spend a night or two, give this place a try.

This hotel is so small. The rooms are tiny. The shower is so small that you can not turn around. The worst part. A friend that wasn’t on my room reservation asked front desk for a key to my room, they gave it to her and didn’t even check Id. Could have been anyone. Dangerous.
Overall staff was nice. Room was clean. But for the price I could have done way better.

I felt hoodwinked by the lady in reservations. I love to travel with my daughters. We decided to take a mini vacation from home (Atlanta) to the big apple. My 14 year old LOVES NYC! I booked a room at this particular Hampton Inn because of it’s proximity to the heart of Times Square. The reservationist told me that the first day was $ 119 and the other 2 days was $ 179, parking was $ 55 a day (yikes!) and an additional holding fee of $ 20 a day would be added in case we partake in incidentals. It was all adding up, but I felt we still had a deal for a hotel in Manhattan. She asked did I want to be up high (for a great view) and I said yes. She put us on the 23^rd (or something like that) floor. We arrived to check in and the hotel looks kinda tiny and cramped from outside. Upon check in we find out the $ 55 parking does NOT have in and out privileges at all! You leave and that’s that! You pay another $ 55 when you come back. Granted it is a third party company and not the Hampton, but had I known it would have made a difference. We parked a little up the street and prayed the rest of the trip. The room, although clean and relatively modern was VERY cramped and our «view» was of the next building that blocked EVERYTHING! The thermostat was terrible. It was either cold as heck or hot as heck, no in between. We still had a blast in NYC, but when we return in June we won’t stay here. Oh, another thing. They held $ 60 a day, not $ 20 like reservations told us so after checking my account online and seeing an extra $ 180 added (I was livid), and having to call and get an apology for the «miscommunication» and assured it «would be released in about 3 days»…yea, I’m good Hampton Inn.

I’ve stayed at other Times Square hotels but prefer this one the most for its location, quieter than most but still very close to everything, especially the food in Hell’s Kitchen. Their rooms were very nice and clean as they’ve recently renovated, not too small comparing to others in Manhattan. Don’t expect Vegas style rooms here, nothing like the Venetian or Bellagio. The staff was very helpful and polite. Complimentary breakfast could get chaotic/​though limited but edible. I think I’ve found myself a «repeat» hotel whenever I’m in NY again. BUT, please do fix the elevator situation. For example, separate service elevator (s) would ease up the traffic, especially around breakfast and check-​out times.

We stayed here on our first trip to NYC. The location was perfect as it was only a few blocks from Times Square so after a long day of exploring the city it was always a quick walk back to the warmth of our cozy room.
When I was there, the hotel was undergoing renovations. I wasn’t informed of this at the time of booking but when I arrived at the hotel the front desk staff ensured me that noise wouldn’t be an issue and if it was to let them know and they would handle it. Thankfully they were right. We weren’t disturbed by the contractors at all and it is always nice to see a hotel taking the steps to keep their property fresh.
I do have two complaints. One is the elevators. There are only two elevators and over 30 floors. So if you are there during busy seasons then you can expect to wait up to 10 minutes for a ride. Also, the housekeeping and maintenance staff don’t have an employee elevator so it can get crowded if you get stuck in the elevator with a cleaning cart.
I paid extra for an upgrade for a city view. It was disappointing because my city view was of the hotel next door which was also under construction.
Other than those two complaints I enjoyed the hotel. The rooms were very clean and comfortable and I appreciate the attentiveness of the staff.

Rooms are microscopic but overall a nice clean Hotel. I liked location and staff was friendly. They had a balloon guy who made a great dog for my daughter. Great place. Just note rooms are small.

The absolute worst service I have ever received from a Hilton brand property. No response from management so I assume they just don’t care. There are TONS of hotels in and around Times Square. Do yourself a favor and book somewhere else. At least you may get service for your 6×6 room. Speaking of rooms, the shower was so small I couldn’t turn around. Add the lack of service and you have an excellent example of a poor guest experience. Hilton Global has been great, this is obviously a local issue where a GM and staff have no clue what they’re doing.

This hotel was excellent. The location was great! The staff was super nice and very sweet. The place was under some renovations during my stay, but they ensured that my experience was excellent. There was no noise disturbance or anything of the sort.
The rooms were a bit small and there was only two elevators which was kind of a bummer. However, the view was great! Overall, I had a really nice experience and I wouldn’t mind coming back to this hotel! :)

Nice clean room. Excellent location. Helpful, friendly staff. Breakfast is a cluster. Too many people — not enough space. Overall, a good value for the price

Nice hotel, very small rooms which is expected in a hotel in NYC. Got a good rate so I’m not complaining. Staff very friendly and a nice free breakfast. Just one problem. .. Very dirty sheet which I did not notice until the morning. A little disturbing to say the least.

Definitely and nice hotel but I agree with the others who all mentioned the rooms being small… They are correct! If you had a family of four you really would not be comfortable in the double bed room. Staff is nice and helpful. I honestly feel Hampton Inn could have made these regular size rooms regardless of the area.
And they should have added more elevators. 2 is not enough for the amount of people traffic with luggage makes for a very tight fit.

I just had a really mediocre experience.
The room itself was fine. It was clean and comfortable. That said, the bathroom is strange. The overall size is more than adequate. However, they chose to have a sink that has very little space for toiletries. I can understand if it were a small bathroom, but it is not. Also, the shower is about a foot narrower than normal and necessary. Another strange decision.
The breakfast offering is bad. Oatmeal is watery and lumpy. Tables are dirty. They also had a TV with the Maury Povitch show on with high volume. So you are there, trying to grab a quick bite before you go off for your day, and all you can hear are idiots on the show screaming at each other. This is a Hilton family hotel?
Oh, and the first day, the «concierge» told me that breakfast closes 30 minutes after the actual close time. Thanks. Appreciated.
Last but not least, one of the two elevators was taken down in the morning for servicing. Took 15 minutes to go up and another 15 minutes to get back down. Awesome use of my time. On one of my rides was a lady who had fainted earlier on the elevator…
This is a great reminder for me to avoid the Hampton Inn line of Hilton offerings… It feels more one or two star offering.

Currently staying here.
In room 205– 2^nd floor.
Cons:
1– Rooms are small for 4 ppl.
2– hot water not working properly. (to get hot water from bathroom sink i had to leave water running for 6 min. I timed it on 3 different occasions
3– Only 2 elevators which take a long time to come and get you. Specially in the am. (we were luckily on 2^nd floor and took stairs most of the time.)
3– Iron not working so yesterday morning I let front desk know if they can replace it. Its the following day and no replacement.
Pros:
Good location location location. Between 8^th and 9^th
Great Housekeeping work

A friend and I took a trip to NYC this weekend. We got a great deal on this hotel on hoteltonight. Our check in was excellent, we were greeted by very friendly staff in an air conditioned lobby. We made our way to our room on the 26^th floor. We expected a tiny room in NYC and were pleasantly surprised with a good sized room that was very very clean. After a long day walking around the city, the comfortable bed and well air conditioned room was paradise. It is in a great location close to times square and easy access to the metro. We checked out and they happily kept our luggage until we were ready to leave the city later that day. We will be staying here again. Sending a thank you to the wonderful staff, keep up the good work!

I am pretty easy to please, I don’t need much to make me happy– but when I checked into my room– it was barely nicer than a motel 6 room. The carpet was sticky and gross. The furnishings were dated and in bad shape from the years of wear and tear.
No doubt this hotel is in need of a refresh.
As a Hilton Honors diamond member, I know the good properties from the bad– this one is bad.

Hotel was very nice and clean. Room had a great city view. Spacious enough for 2 adults and a teenager, although there really wasn’t a place to put your luggage. A BIG plus was the free breakfast selection every morning from 6AM — 10AM. I made the most of it everyday. The staff was very friendly. The ONLY downside was the location was a little far from a subway hub. Closest trains were the A, C, and E about a block up. No biggie for us, but something to take into consideration.
Overall we really enjoyed !!

Came by for a 3 night stay and the experience was mediocre at best.
My Unilocal check-​in was supposed to get me an upgrade… but the front desk agent said that they were sold out that night…
Arrived into my room at 72 °F…set it to 70 °F and went to dinner. Came back to a 72 °F room. 4 separate visits by maintenance came in from 11 pm — 2 am to finally resolve the issue by replacing the thermostat…
Con:
— There are only 2 elevators at this property and the elevator jams up at peak hours… stopping at every other floor.
— «Warm» water take a good 5 minutes from the really small shower…
— Face towels were missing on the first night
— Part of the housekeeper rubber glove was found on top of my bath towel…
— Elevator sounds woke me up in the morning…
— The mattress is very basic (bonnell springs) which means that the mattress is only good for 1 person (no motion separation)
— …the mattress was pretty stained and there was no mattress topper…
Complimentary breakfast was helpful and the items changed daily. They also had a station with FREE hot beverages throughout the day.
Wifi was complimentary but slow… tough to upload pics on Unilocal