Cabernet House, an Old World Inn

Napa, United States

4.5

20 reviews

Free Wi-Fi

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Bussiness info

Wi-Fi
Free

Description

Meet the Business Owner

Russ H.

Business Owner

My wife Sharon & I took over the Cabernet House in 2003, immediately making lots of changes. We had been business travelers for years. We knew what we liked– and didn’t like– about staying at hotels.

One thing we wanted, above all else, was a place where guests could relax, and feel at home.

Cabernet House is the embodiment of that dream.

We quickly discovered that each guest has a different version of what is «home». So we listened. And learned.

Since 2003, we’ve made literally thousands of improvements and changes, all based on guests’ suggestions.

Our inn is based almost entirely around guest feedback.

We can’t give rooms away for free, or serve caviar or steak for breakfast. But we CAN do a lot. Tell us what you think we could do to improve. Provided it doesn’t harm or inconvenience other guests, chances are we’ll try it.

If it’s a big or costly change, we’ll ask our other guests if they’d like to see, too.

If they say yes, we’ll do everything we can to make it happen.