Baskin Robbins

I’m so glad this Baskin Robbins opened it’s so clean and everything is fresh, everyone that work’s there is so nice! Stephanie is our favorite she is the best cake decorator. She also is great with my kid’s that want samples and indecisive. They make the best clown cones too. It’s like the best baskin robbins I’ve been to since I was a kid 25 years ago. They have lot’s of great choices and never frozen burned. Thank you for opening in our neighborhood too !!

I just had a cake decorated for my girlfriend’s birthday here. She herself is always the cake maker and decorator so it’s hard to have someone else make it but I came on here to say Stephanie did a wonderful job! I told her what I wanted and gave her free reigns on some other aspects on it and she did an amazing job! We sat down at a table and you could tell she cared about what I was asking for and she was excited to make it. I love it when people show enthusiasm! Great job Stephanie, and thanks for making her birthday awesome! She loved it!

I haven’t been in a Baskin Robbins in about 5 years — just about the time I became vegan! As I was leaving my massage this afternoon, preparing for another hot day in Napa, I noticed the Baskin Robbins. I wandered in and was immediately greeted by Troy, who is the store owner. He showed me the non-​dairy options and encouraged me to try as many as I’d like. I tasted the watermelon which was sweet, refreshing & to my surprise contained edible little watermelon seeds. How cute! It is made with soy rather than just fruit so it has a nice creamy texture. I tried the Daiquiri Ice next which would have been my favorite it I hadn’t tried the watermelon I had a small sugar cone and it was a big generous scoop of deliciousness! The non-​dairy options alternate depending on what is in season. Stephanie is the store manager and she is also in charge of creating all of their ice cream cakes. Any of their option, including the non-​dairy options, can be used to create a cake. They even make a cake that looks like a slice of watermelon — rind and all! I’m so glad I stopped in. Not only do I have more vegan-​friendly options here in Napa but Troy & Stephanie are really wonderful & offer great customer service!

Troy (the owner) & Stephanie (the manager) have EXCELLENT customer service skills. The crew is always smiling & cheerful & happy. I’ve come in pretty often with large orders for my crew & they’ve always been very accommodating. I would try to put down what my favorite flavor is, but the truth is I love them all. Out of all the ice cream places I’ve frequented this is easily the best one. A+

Pulled up out front, opened my car door and the sweet flavor of cinnamon and sugar filled my nose. Smelled like heaven! Fresh made cones in progress… «why yes! Thank you! I would LOVE one. (Or 10) Staff was very friendly and helpful. A Beautiful and clean place. Will definitely return!

It’s so exceedingly rare to encounter a business that gets it right from the moment you walk in the door. This Baskin Robbins shop does exactly that. The staff is genuinely warm and welcoming, and that sets the stage for the few minutes you’re there. If you’re a little indecisive (like I am), they immediately offer you tastes of any flavor they have. Once you decide, the service is knowledgeable and speedy. The store is clean, bright, and fresh smelling. Lastly, I really love that they built USB charging outlets into the wall at every table. It’s the kind of thoughtful detail that shows they really care about their guests. Bravo.

Love that they opened another one on this side of town! Employees are always smiling and super friendly! Awesome customer service!

What a great little store! Employees are super friendly. I believe one is the owner and he’s super sweet! It’s nice to have another Baskin Robbins in Napa that’s about the customers!