The best! I had a leak from upstairs washing machine. Moss and his crew were at my house by noon that day. They removed the bad wet drywall and left some blowers and dehumidifiers for 3 days. 5 days later my house is back to normal!
Scott G.
Place rating: 5 Washington, DC
I had a long term leak that caused a substantial mold issue. Flood Tech 3 came out, did as minimal damage as possible, cleaned the mold out and took care of it so easily that my insurance investigator said immediately that while they would wait for the test results, it was obvious that everything was good to go for the repairs now. Additionally, I had to be out of town for a few days, and they had the key, were in a house full of personal belongings, etc… and there were no issues, everything was treated with care and was there when I got back. Ahmed kept me completely informed, while I was out of town, and again, with Mold there is always a problem, or difficulty, and yet the investigator came out, took a look, said everything was excellent, and this was backed up a few days later when the test results came back with zero mold in the house. Lastly, they were so careful about minimizing damage that my contractors doing the repair had a much easier time starting their portion of the work. I had a great experience and have recommended them to my insurance company for this type of work in the future.
MJ V.
Place rating: 1 Alexandria, VA
DONOTHIRETHISCOMPANY! I hired them recently when I had a pipe burst in my recently renovated basement. Because so many pipes were bursting in Northern VA in mid February, I couldn’t get any of the larger remediation companies to come to the house without waiting for days or even weeks. My plumbing company recommended this outfit which could come immediately. The first two days on the job they were fine, but things turned sour when they left their drying equipment for over a week and I had to make several calls to make appointments for them to come back and retrieve the equipment and finish the job. The were overwhelmed by the job. The elderly man they had tearig down and dismantling cabinetry and flooring that had been ruined was unable to handle the work load. He didn’t want to handle heavy furniture or appliances which the work required. Then they did a pack-out and took my personal belongings to store in their warehouse. Then, when I reprimanded the worker tor mishandling an expensive piece of furniture, they became belligerent. The general manager called me and screamed at me in an extremely threatening tone. Then they walked out on the job. They still had all my personal belongings. Fortunately the Insurance company intervened and I was able to have my belongings retrieved by another company who had to come in and finish the job. THESEOUTFITISEXTREMELYUNPROFESSIONALANDTHEYDOVERYSLOPPYWORK.