Excell Pest Solutions

Craig was personable but he provided terrible service. We noticed cockroaches in our home so after multiple conversations to confirm what we wanted — fog the house with a focus in the cabinets, we moved everything out of the cabinets. He arrived on time and took a quick glance around the kitchen. He noticed we had an ant problem so he went back to his car to get a hand spray can to kill the ants. We pointed out a few more spots, however he stated that the chemical he was using was only to kill living ants that can be seen. After 10 minutes, he said to give it two weeks to see if the cockroach problem was resolved. I asked him whether he planned to fog the house, and he said no and to wait two weeks. My sister who hired him called to complain and to request that he complete the service as agreed. He refused and said he was done for the day. And it turns out he only focused on the ants and did not even attempt to kill the cockroaches as previously agreed. We don’t ever plan on using his service again. I recommend choosing someone else who is willing to do the work.