Builders Carpet & Design Center

McKinney, United States

2.5

Closed now

8 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 972-540-6600
Website:
www.builderscarpet.net
Address:
3100 Alma Rd, McKinney, TX, 75070
Categories:
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Bussiness info

Accepts Credit Cards
Yes
By Appointment Only
No

Today

Today 10:00 am – 3:00 pm
Closed now
Local time (McKinney) 23:43 Saturday, 31 May 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 10:00 am – 3:00 pm
Sunday –

Description

Specialties

We specialize in turnkey flooring and design. We carry many types of wood flooring, tile, stone, and carpet with our own certified labor force to install all of these materials

History

Established in 1982.

We are a 3rd Generation flooring company with over 60+ years experience in the flooring business!

To any of our potential customers,

Please also take a look at our Angie’s List profile where we have over fifty A reviews and won their «Super Service Award» in 2013 and 2015. One to two negative reviews per year does not define a company that has been in business for over thirty years and services over a thousand unique customers per year. We simply ask you take this into consideration before making a final decision about our company.

Meet the Manager

Jason G.

Manager

3rd Generation manager of Builder’s Carpet and Design. 15+ years experience on the job. Please feel free to contact me with any questions or concerns.

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8 reviews of Builders Carpet & Design Center

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Place rating: 5
McKinney, TX
We had our kitchen backsplash, a custom area rug, and entire shower renovation done by builders carpet. Everything turned out beautifully. Salesman did a great shop showing us products and offering ideas for each area. Installation went smooth. We think overall the quality of the products and workmanship are great!
Place rating: 1
McKinney, TX
Agree with the negative reviewers. I do not know how he still carries on his business. We got floors done from them and after $ 10,000 they look like a disaster. We have a family business as well and always stand by our products and installations. We do everything in our capacity to make our customers recommend us. This business is doing everything in their capacity to shoo away customers. I know I will never give them any business but will fight to my nose to get my floors taken care of. I do not think they realize how social media affects a business. I am still hoping I get the floor I paid for. We shall see.
Place rating: 1
McKinney, TX
This company has the worst customer service I have ever had. They installed my hard wood floors and left holes in the flooring which they never repaired. I had to hire an electrician to do it myself and the only time I heard from the owners son who was extremely rude was for the remaining payment. When asked to speak to someone above him I was told there was no one and very rudely disregarded. I would never do business with them again. Beware of this company. Their employees do not return phone calls, nor do they do good work.
Place rating: 5
Plano, TX
It is unfortunate that the satisfied customers do not write reviews. These guys do my work as a home builder and they are fantastic! I cannot disagree more with the negative comments. Oh well, I guess everyone is allowed to have their opinion. Here is mine…
BUILDER CARPET & DESIGN CENTER IS AWESOME!
Place rating: 1
McKinney, TX
Don’t know how these guys remain in business when they treat their customers like crap. When trying to get my floor repaired on a warranty request, I was belittled and cursed at when making a request. I’ll take my business elsewhere.
Place rating: 5
Dallas, TX
I’ve done business with Builders Carpet for 25 years. They’re personable, caring and do a great job. I’d highly recommend Builders Carpet for all your wood and carpet needs. I know they also install tile. I’m not familiar though with their tile work. Same family though and I’d expect great tile results too!
Place rating: 1
McKinney, TX
Owner sets the tone for how business operateds this person Monty is one you should never do business with cost me time in small claims court because installer walked out, later found that owners tempberment matchs his associates no wonder its still in business guess its because they deal with mostly other corporations or business not joe publin, plent of other great companys in Mckinney stick with them buyer beware
Place rating: 1
Frisco, TX
STAY AWAY. These people are crooks. Had a major home renovation done in Jan. 2013. They use plumbers who are not licensed. Found out that the plumbing work done was not up to code. Had to have the painting re-​done as the painters left holes in the wall, did not even use drop cloths to cover furniture etc. Since then have talked to others who said this company had a horrible reputation. Sales associate I worked with was VERY pushy. Please do not use this place. Terrible service, workers and below average quality of work performed.