7-Eleven

The 7:11 actually had the gall to ask for an additional penny. With that wonderful Islam attitude.
I went in there a second time not believing what happened on a different day, same result.
Now everytime I drive by there my blood pressure goes up a hundred points I’ve never been asked for an additional Penny … from any retailer
LAME!

This is the ultimate WORST! They give 7 eleven a bad name with their horrible customer service and bad attitudes! Steer clear!

Every time I come here I leave saying to myself never again! Months later out of necessity I need to stop there for gas. About 2 – 3 times a year I actually go inside to get lottery. Every time I have a simple question and the guys behind the counter always say «I don’t know». How do you NOT know where to fill out a quick pick box on a certain lottery ticket? Every time. Same thing. «I don’t know». I completed the form and he returned it and said «something is wrong so you must figure it out and fix it». «The machine won’t take it». These guys are clueless and don’t give a crap about running their own place.

FIRST OF ALL… when you start a sentence this way it cannot be good and it isn’t!!! I went to 7 – 11 today 08/​07/​2015, on my afternoon work break to buy an overpriced large water that has electrolytes in it. I get back to my desk excited to try this pretty bad boy out and the seal was broken!!! I couldn’t tell when purchased because the seal is covered with a large blue cap.
SECOND OF ALL… Yep still bad and gets worse!!! I go back to the SAME store around 7:30 PM after a long day at work to EXCHANGE it, not even complain about it just to exchange it. I walk in and the clerk is on his cell phone texting or playing a game or who knows but he could care less that I just walked in! I say HELLOOOOOOOOOOO! Then tell him when I came in and what I wanted to do. He asks for my receipt and I explained «YOU GUYS» did not give me one (they NEVER do) and we go round and round about it. He gives me an example «If I walked into WalMart and tried to return something w/​o a receipt I would not be able to» then says come back tomorrow when the other guy is here because he’s not here now and I am not going to do it.
THIRD OF ALL… WalMart WOULD exchange it w/​o a receipt so he is full of caca! I was so pissed I didn’t care to come back the next day nor fight with this ass anymore! I left the water there and stormed out.
CONCLUSION…TERRIBLE customer service, wait, NO CUSTOMER SERVICE. If he was SMART and CARED he would have come up with a way to make this right! He isn’t and he doesn’t! I won’t be going back and I’ll make sure the entire city of Martinez knows about him!
Hey 7 – 11, give customers receipts so they can follow your strict policies.
Sincerely,
STILL THIRSTY :(:/

I came in for blueberry coffee and asked if they would make a pot. The guy said no. Funny enough it’s the bald guy in the pic for this store. He said only in the morning. It’s one pot of coffee and I know for a fact it sells quickly. Terrible customer service.

Customer service here stinks (as you might guess bc it’s OBVIOUSLY a franchise)…
Filled up my tank just now ($ 55.56), and noticed that the red security sticker protecting a purchaser’s credit /​debit card info was BROKEN! It states right on the sticker to alert them if it’s been tampered with. So I call (bc baby is in the carseat & who wants to unbuckle to walk in? Not me), but…
…the guy hangs up on me mid-​sentence! I call back, assuming it was an accident, but he does that pickup & click routine. I don’t get it, I’m trying to report a potential security breach, and he just didn’t care!
So I unpack baby & walk in. I ask if he is answering phones today, he says no & points to the back at an older gentlemen working on soda. I walk back, and ask him why he hung up bc I was trying to report a potential security risk at pump #7. He says that he’s been working on soda, and hasn’t answered any phones!!! OMG, seriously?
So dude at the front counter straight up LIED and wasted my time sending me to his coworker! I return to the front to tell the immature, rude, liar that pump #7 has a security sticker that has been tampered with /​broken. He says, «Oh, that’s been fixed.» —-WHAT??? I LITERALLY JUST WALKED IN HERE TO TELL YOU GUYS, how is that possible?
So I repeat myself. He’s lazy though & couldn’t care less, so he tells ME TO CALL corporate, which I do while standing near the exit door. Corporate asks for him name, which he REFUSES TO PROVIDE, of course, due to his nasty attitude & unprofessional behavior.
I usually wouldn’t even bother supporting a business with such disgusting employees, but baby needed a snack before big bro’s baseball game nearby. I bought 2 bananas & 2 sour patch kids, but forgot to grab a water. So I go grab a water, and decide to take his picture on the way back. THIS GUY says, «No, you can’t have water. I’m not selling you any water.» Lolol. Maybe in his culture, they deprive women & children of water as punishment!!!
He got mad that his picture was going to be sent to corporate, haha. He threatened to call the owner; then takes a picture of my baby, like a weirdo pedophile; and started laughing SUPER LOUD like a psycho… crept me out! Maybe that was his goal, haha.
Whatever dude, next time DO YOUR JOB & at least PRETEND like you care about your customer’s financial well-​being.

I use to stop everynight for coffee hear and its usually fresh. The current employee’s (about a month) are just lazy and think 2 hour old coffee is fresh. Most of the time no coffee made at all.
I hope you get back to employee’s who know what their resposibilities are. Till then I won’t be stopping.

Every time I set foot in a 7-​Eleven, I think about Christian Slater in Heathers: «There’s always time to grab a slushie or feast on a Turbo Dog — it keeps me sane.» And while I have yet to see anyone as dreamy as Mr. Slater in this or ANY 7-​Eleven, this location can be counted on for two things he did provide: snacks, and crazy.
Sure, a convenient spot near the 4 to gas up, with prices just as painful as all other nearby stations. But that isn’t why we stop by, is it? We’re hungry, we’re thirsty, we’re road-​trippin’, our usual coffee spot was closed, we have some bizarre need to eat a Honey Bun! Ask, and the Sev-​Lev shall provide.
On my most recent visit, however, I was greeted with the epic disappointment that can only come from a busted Slurpee machine. No God should allow that in the dead of summer. A friendly-​enough handwritten sign posted over the Coca-​Cola Slurpee spigot said a new machine would be installed soon, so perhaps this machine has given up due to just too much love — something this aficionado understands completely. It just gives us all more time to reinforce Slurpee protocol in our heads — dome lid on first, THEN dispense, not filling up all the way. The science of Slurpee overfillage is the cause of many a sticky floor. Just tap your cup on the counter a few times to release those pesky air bubbles, and continue on.
At no time in recent memory have I entered this location without being surrounded by patrons who are, well, animated. Ya don’t expect the weirdos to lurk in an unassuming little snack shack on a suburban corner, but they do indeed. Be smart, get in, get out. Cashiers are always friendly enough for me, and get me out the door quick. Plenty of parking nearby means your getaway car is convenient.
All in all, a totally adequate location — get your Slurpee machine fixed stat though, or I fear the wrath of crazies may come down even more swiftly! You wouldn’t want patrons to start cheating on you with the QuickStop around the corner.

It’s a regular ⁷⁄₁₁ that’s very easy to get to from my house. Has everything you need and usually has a pretty good deal going on. Recently have been addicted to their apple slurpie.

7 – 11 has a gas station and lots of parking, unlike oaktown and the east bay. ones.
pour: coffee (s. 1.35)
–kind of bland, tad harsh, 2 star
eats: mini-​donuts (3/​$ 1)
–boston crème filled, maple and chocolate topping.
indestriably deliz. donuts melt in da mouth.
leftovers:
–smiling quick service.
–oaktowners should be so lucky…

Lady clerk refused to sell me a scratcher ticket because my friend who was not purchasing anything didnt have his id on him, we are both 22. I had other things to purchase but left it all and walked out.

Our candy and drinks spot! Always stocked and clean. The cashiers are always good too.

Visited here on 08÷30÷12 when fueling up my car. Both female employees behind the counter blatantly lied about the restroom being out of order when I asked for the key (I know that neither of them were). She then grabbed the key on the counter and put it behind the counter out of view and reach.
They probably figure that lying to customers is easier then cleaning the bathrooms which they are paid to do as part of their job duties during their shift.

I only frequent this place for a cold water or the occasional chocolate chip cookie ice cream sandwich, Oh and they have gas, I’ve filled up here a few times. Its super convenient.

This 7 – 11 sells gas. But, whenever i fill my tank here, my engine light goes on. Then the mechanic says, «nope, nothing wrong with your engine.» Then I fill up elsewhere and the engine light goes off. Ewww.

Nice staff, lotto tickets, sugar on Christmas Eve.
Thanks 7-​eleven corporate for dumping Liberal Progressive American hater corrupt Hugo Chavez oil.

What else do you need from a 7 – 11? It’s got gas, your Slurpees and lotto tickets. I was in and out of this shop in no time. No, no smile from the attendant but what do you really expect? It serves its purpose.