Sandwiches are good, some of the staff is a little confused about how to run the register though. Biggest problem is they changed their hours and now close at 6 on Saturdays and Sundays. Luckily the Togos diagonally across the intersection is actually open for picking up dinner. Too bad, was a good option.
Amanda D.
Place rating: 1 Martinez, CA
Sandwiches good. I have been overcharged and not realized it until I was already gone. Also the manager is a bit rude, tho I think he thinks he is funny. I called in an order and he wanted to correct everything I said. I asked for three small sandwiches. He tells me we don’t have small we have 4inch, 8inch, 12inch. So I tell him 4 inch.(Duh right?) anyways, I then order two identical sandwiches except lettuce on one. He then insists to me that I order one large sandwich since they’re practically the same. He then Proceeds to have a conversation with practically himself about how they are the same thing but oh wait a little different so nevermind. Then he asks what I want for the 3rd sandwich. I tell him the chipotle turkey sandwich and he interrupts me as I’m telling him what I want on it — to ask me what I want on it! I start to tell him(again) what I want on it and he then tells me «we just go off what the menu says». So I tell him I don’t want tomato and I want to add pepperchini and he corrects me again and says«banana peppers». I then stop because I had finally had enough. Stop interrupting me. Stop correcting me. Stop stop stop. Ordering a sandwich should not be this hard. I cancelled the order. Told him nevermind. That was that. We will never patronize again. He is such a frustrating person to be around.
Frank M.
Place rating: 5 Crockett, CA
Every sandwich on their menu is excellent. Great customer service friendly environment and atmosphere. If you haven’t tried Quiznos in a while you need to go back because they’ve had all new menu revamps and everything is so good now.
Craig K.
Place rating: 1 Pinole, CA
We have been going to this location for years even though it is 15 miles farther away than closer stores. An employee(owner?) decided it was a good idea to be rude when asked a question about our bill. He said he was just trying to be funny. NEWSFLASHITISNEVERFUNNYTOBERUDE TOCUSTOMERS!!! I guess if you consider being treated rudely comedy stop in and ask a question about your bill.
Stacy C.
Place rating: 4 Martinez, CA
Nice employees, they cook the sandwich long enough, and I trust they will make the sandwich I order.(Although I still watch them like a hawk as they’re preparing it.)
A. C.
Place rating: 3 Pleasant Hill, CA
Recently picked up a hot sandwich for dinner at about 7:30 on a Thursday night. No line. Sandwich was great, and a coupon made the price just right. The only thing I didn’t like about this place was that it was difficult to get in and out of b/c of the direction I was coming from, and the parking lot was a tad dark.(the lights from Carl’s, Jr. and the gas station kept it from being too dark).
Ronald N.
Place rating: 4 Hercules, CA
Good place to eat at while pumping gasoline. This location is across from a Subway and Togo’s. Out of the three I prefer eating here. Best sandwiches no doubt.
Caro S.
Place rating: 4 East Bay, CA
Looks like a quiznos. Tastes like a Quiznos. Yup it’s Quiznos! I love the Honey Bourbon Chicken, no onions, add mushrooms, They deliver which sounds cool but I have never actually tried their delivery. Minus 1 star to Quiznos as a chain for getting rid of their old style cookies which you could have put through the warmer.
Meg W.
Place rating: 3 East Bay, CA
Not a bad quick-fix when we need an easy pick-up for dinner. We get a couple of the special $ 5 sandwiches. I think the standard-menu large ones are overpriced. Better tasting than near-by Subway though I love the pepper bar and load up on jalapenos and banana peppers. They had this guy working here who was awesome — in fact, the last time we got him, I said to Jack, «If I owned a business, I’d hire him right now as my manager.» He was pleasant, efficient, understood that any job worth doing was worth doing well. Haven’t seen him in a while…
Jessie S.
Place rating: 5 Vallejo, CA
i’m a regular here… these guys always take care of me… good service and good food… and they always hook it up with a good amount of meat, and cheese… what else could u ask for??? MMM…TOASTY!
Jenn N.
Place rating: 2 Brentwood, CA
I was holding back on writing a review because I wanted to give them a fair shot. My last visit sealed the deal. It’s a Quiznos so you know exactly what you are getting. Oven baked sandwiches and/or salad and soup. I love the beef dip and basic turkey & cheddar. I just wish their staff would get their crap together. I’ve been over-charged a half a dozen times, I’ve received the in-correct order 2 – 3 times. If I happened to be eating in store when it happened, they would rectify the situation. Unfortunately, I am usually getting my order to go and don’t realize I’ve been f*cked until I’m back at the office. On my last visit I was greeted by the sandwich maker. Sandwich maker, «What can I get for you?» Me, «A turkey and cheddar but I would like swiss cheese — not cheddar.» Sandwich maker, «uh…, uhm. ok. « He starts to pull out bread. Me, «Can I get it on wheat please?» Sandwich maker, «Regular size?» Me, «No small.» Sandwich maker, «everything on it?» Me, «yes.» Girl worker comes over, grabs the bread out of his hand and orders him to go do something else. She makes the sandwich asking me if I want it for here or to go. «To go please» The next thing I hear is her arguing with the next customer. Guy on register goes over and explains to her what the customer is trying to say. I paid for my sandwich, got back to the office and opened up a turkey with only cheddar cheese and gobs of the incorrect spread. :/ Come on, I’m not asking much. I don’t even need you to smile. Just make me the sandwich that I asked for and charge me the correct amount. Please.