Holman Ford Lincoln Maple Shade

I had not purchased a car in some time but was happy to shop here because the experience was so good. Pat was excellent to work with and we were in and out of the dealership with our car within 2 hours, ON A SATURDAY!!! From the meet and greet by the sales manager to the delivery of my car, everything went very smooth!!! If you are in the market for a car, be sure to come and see Pat Cesarano at Holman!!!

Dan Kane was caring, professional and extremely helpful. I am thrilled with my purchase and the selection process. Dan researched and found me the car of my dreams. I am grateful for the positive experience.

John was extremely helpful and is an excellent sales consultant. He took the time to explain the details of the car and answered all of my questions. He was very professional as well as efficient with the sales process. Overall this was a great experience, and I would recommend John to my family and friends.

Took my 2015 Mustang GT here for a routine oil change under my maintenance plan. The associate at the quick lane service center was very helpful and friendly. I was in and out under an hour with fluids, tires, brakes checked. I’ve only been here one time but so far I like what I see.
Free Wi-​Fi, coffee, and nice waiting room.

Very happy with Holman. I would say its the BEST experience we have ever had at ANY dealership in the 40+ years of car buying. Our next car will be from Holman

I really appreciated the maintenance I got on my Mustang recently («the Works»). Due to a longer than expected waiting time, they apologized and didn’t charge me for the service. The shuttle bus is great too, I had lunch at Panera, thanks!

Received a great follow up call from Tom today, apologizing for the situation this past Saturday.
Without getting into the details, they are accepting responsibilities for what occurred. This is all the consumer asks for — thank you for righting the ship guys.

My new vehicle (2014 Ford Focus) has exceeded my expectations! I love everything about it! John McKeon was so great to work with! I told him what I was looking for with regard to vehicle features and the price I was hoping to stay around and he knew just what to show me for vehicle selection.
He made the buying process extremely easy. He knew a lot about the vehicles, and he made me feel very comfortable buying a car. Once all the paper work was finished, he took me out to the car and thoroughly showed me how to sync my phone and use all the buttons and gadgets in the car. I will definitely recommend him to anyone I know who is looking for a vehicle. Thank you for such a wonderful car buying experience!

joe always gives great service

STAY AWAY! These are the most unhelpful people I’ve ever come across. Rude. Arrogant. Unaccommodating. STAY AWAY from this dealership and repair department at all costs and go anywhere else.

I LOVE Holman! I recently had a brake caliper seize up and cause my wheel to almost catch fire, and I had 96,000+ miles on my Lincoln that I purchased at Holman. Good thing They gave me the extended warranty, the tow, the rental was covered by them, Did I say that my elderly Father was with me? They had their shuttle service pick us up immediately, put us in a rental had us on the road in less than 1hr and half. The only thing that took the longest was waiting in line at the Enterprise rental counter where it was busy and only 1 kid working but the customers from what I see were to blame, they knew there was customers waiting and they just could not make up their mind what kind of rental they wanted. But a HUGE «Thank You!!» to Joe Foley at Holman.

Chris did a great job. Took all my information had the work completed on tme and even gave me a free car wash. It doesn’t get any better! Don Lash

A short play on what happened Saturday:
Me: Hello, I’d like to come down and test drive a 2014 Ford Fiesta SFE.
Salesman: OK
Me: It is this one (gives dealer ID number straight off of the dealer’s pages on
). You have this on the lot?
Salesman: Let me check. (brief silence, returns) Yes. But let me take your number just in case something happens before this afternoon, then I can call you.
Me: Sounds good (gives number).
(Flash forward after 3 hour drive through traffic from Reading, Penna.)
Me: Hi, how about test driving that SFE?
Salesman: I’m having trouble finding it on the lot. I think it got sold this morning. Let’s take a ride to see what we have.
Me: It would have been nice to get a call before we drove 3 hours from Reading. And, no, we don’t want to see anything else since all we wanted to do was test drive an SFE.
(Fade to blacktop. Curtain)
Narrator: And lo, dear audience, the moral of the story is that Ford is finally making interesting cars but they still have an incredibly poor sales experience. Let this be a warning to all who try to purchase a car…

I have owned a lot of cars, and dealt with many different service departments. While its not astronomical I have owned 14 cars now and have dealt with at least 6 of the car dealership service departments in the area of south jersey and philadelphia. Holman Ford is by far the best in straight forward, no gimmicks sales and service! If you go in to look at a new or used car, I would recommend speaking with Pat Ceserano. He is a friendly, straight forward and exemplary sales man! I have dealt with many in the past who lied to my face about warranties to get a sale, and then denied everything when asked later. This jaded my experience in buying cars. Pat has proven to be a worry free salesman and has even gone above and beyond to ensure that I was fully satisfied with my purchase.
KUDOS

Personally, I much preferred them when they were over in Cherry Hill. The service department is more convenient in terms of dropping off, two lanes to drive into, etc., but it always seems they are trying to upsell you everywhere (while waiting, when you pick up your car). I understand that they need to do that on occasion, but if you do it too much, you risk alienating customers.

This review is for the service department, specifically. Every time I take my truck in to get its «check-​up,» Cory always takes care of me. He makes sure my truck gets serviced quickly and follows up with me to make sure everything is satisfactory.

I went to Holman when they were still on 73, with the intention of walking out with a brand new Mustang GT.
I left, and will never go back.
Why?
After being told by a salesman that there was no way I’d be able to test drive a GT unless I was willing to put down a deposit beforehand and drive the car off the lot, that day.
With that, I walked back across the lot, got back in my car, and have never stepped foot on the property again. Now that they’re on Route 38, I’m sure it’s more of the same.