They have doughnuts that taste alright. That’s all I buy here and they seem to manage that okay.
Joy N.
Place rating: 1 Harlem, Manhattan, NY
I just have the most embarrassing experience in Dunkin Donuts on 8th Ave between 113th-114th Streets. Not only did the same female employee who refused to give me her name mistakenly tell me my coffee card wasn’t working on Sunday only to have another employee let her know she was incorrect and swipe my card. Rema, I think, took off her name tag & started laughing at the situation & her male counterparts kept saying my card was used, hence it has 5 coffees on it as I type. For me to spend my hard earned money, you at least have to has common courtesy. They didn’t so after I finish using up my 5 coffees, I’ll walk a few block for some customer service. They can laugh at that
Christopher p.
Place rating: 1 Brooklyn, NY
I gave this place more than enough chances to redeem themselves, but they seriously screwed up very simple coffee orders EVERY single time. The service is terrible in the first place, but at least you can make a simple ice coffee instead of all water and ice, or all sugar and ice, or getting the coffee type wrong. Instead there is always some combination of the those problems l just listed. Worst Dunkin Donuts location I have ever seen.