After twice failing to show up when promised, they finally came, and now I need to find someone to correct their work. It was a simple washer/dryer hookup, but they did not install the pedestals correctly and did not remove the shipping bolts, which could have caused serious damage to the washer. The latter is particularly inexcusable, as there is a huge yellow card with instructions on it right on top of the washer.
Rich S.
Place rating: 5 Reston, VA
Very happy with service! Nelson answered on first call and was able to respond that day. Was very professional, knowledgeable, and helpful. I was in a jam and Nelson took care of it at a very reasonable rate. I was very impressed. Extremely polite and highly recommend.
Angela S.
Place rating: 5 Lake Ridge, VA
Nelson and his crew have done several big and small jobs for me over the past three years. He has always been reliable, honest, and very trustworthy. His work always looks good and very professional. He is very good about clear and timely communication too. He is always kind and patient with our dog too, which we really appreciate in someone working in our house. One of the jobs Nelson did for us was cosmetic improvements before we listed our house for sale. We had two offers in the first 24 hours! I highly recommend Nelson and his crew at Helping Hands.
Shiela E.
Place rating: 1 Charlottesville, VA
Jennifer B’s experience is not an isolated incident. I hired Nelson Best a few years ago to do some work at my home in NoVa. At first he was fantastic! Did good work, charged reasonable prices, had a nice personality, was totally respectful. When he asked me out I took the nice/respectful part into consideration and went for it. Should have known better. First, it’s really unprofessional to hit on your clientele. But second, Nelson had no business dating me or anyone else because, as it turned out, he still had a wife and child at home. I dumped him once I found that out. He pestered me on the phone for a bit after that but then must have found other ways to occupy his time. Ladies, if you hire this man, please have another one around to keep Nelson in line.
Jane B.
Place rating: 5 Dumfries, VA
Highly recommend Helping Hands Handyman. He is very professional, responsive and reasonable.
Jennifer B.
Place rating: 5 Centreville, VA
I’ve neverr met a nicer man, who understands my stroke symptoms and I’m a litlte off, and he does anything. from painting to honeydoo. He’s a great person and understanding. Hire him
Kathleen E.
Place rating: 5 Woodbridge, VA
I hired Helping Hands Handyman Services to paint the walls and ceiling in my foyer, living room, stairwell and hallway. The walls received two coats of paint and the ceiling one coat. Nelson’s painting was meticulous. He carefully taped off the edges to give me the precise edge that I wanted. While he painted tarps were placed on the furniture and carpets. He was very respectful of my home and cleaned up carefully at the end of each day. He charged me $ 80 dollars an hour. He will accept a personal checks but does not accept credit cards.