Orchards Ace Hardware

This store is great! I’m a woman and have always been treated with respect. I come here a lot and its always a welcoming and friendly place! Customer service is great! I have come in with some unique home repair challenges and customer service has always helped me figure solutions. I’ve been coming to Ace for years and have always felt welcome.
(I came back to add this to my rating after I posted my review and saw some other lady’s review says she didn’t feel treated with respect and she blamed it on sexism. What a load of BS. Well I don’t know what her communication skills or personality were like, but I have never had any issues at Ace. Ask intelligent questions and you’ll get intelligent answers. Seeing her comment upset me because I love this place and felt a need to defend it!
Guessing this lady may not be the sharpest tool in the shed and THAT might be her real problem, and that has nothing to do with being female!
I’m a woman and i go to the hardware section all the time and get help. Recently I changed the timing belt and waterpump on my car and came to Ace to get a uniquely threaded bolt after one snapped. Ive done plumbing repairs and all kinds of technical repairs and I have gotten great customer service every time. Far from just going in to buy some candy or dishes! It is upsetting to see some idiot falsely claim sexisim when I KNOW its not the case.
I chalk this woman’s experience up to her own ‘issues’ and insecurities. If she felt like people were looking at her strange I have to wonder if she was wearing mismatched shoes or forgot to brush her hair that day, or perhaps having a really bad attitude and being rude. (That sure would explain things!)
Im a woman and I love ACE!!! They help me get what I need to fix what needs to be fixed. And they are lovely people! Have been there hundreds of times over the years. I actually ENJOY going there! :)
(I often dread going to home depot or lowes because they are so large. Its hard to find things there that im not familiar with and often takes a while to find someone to help me. Good luck finding someone to help you at Home Depot or Lowes!)
When I know I can find something at Ace, its a relief because I prefer to shop there. I actually enjoy shopping there and the friendly staff makes it an enjoyable experience. Free popcorn is the cherry on top!

Placed an online order at
and set it for pick up here. It specifically said on their website I would get a confirmation when ready for pick up when they pull the item as it was in stock. Went in yesterday to pick it up after I got the confirmation email and what a poor experience I had there and probably will never deal with this place again as a result.
The cashier sent me to the back where an older guy first said he didn’t know anything about any online orders they had. I showed him my purchase receipt and then he went to the floor to try and find the item. There were none on the shelf and I told him if I got a pickup confirmation email don’t they have a holding area in back they set aside for online orders? He went in back and sure enough it was there after he originally told me he didn’t know about any online orders awaiting pick up. WTF? How do you work here and not know where to first look? Horrible experience and I will avoid this place in the future.

Great Store but very disappointed with the employees. Apparently if you’re female, even if you’ve been looking at something for a while (and its not in the housewares section), you don’t matter, and on several occasions we’ve been igonored as the employee offers help to the guy that just walked in. And the employees don’t seem to be aware of their own facial expressions as the male employees blatantly gawk at well-​endowed women and young teenage girls, even telling coworkers and male customers nearby to, «look at that!» The female employees aren’t much better, and one of the female employees stares rudely at female customers even while talking in a sweet tone of voice. It’s sad that in this day and age sexism is alive and well at Ace Hardware. Fortunately there are plenty of other places who want our business and we are happy to take all of our business elsewhere both now, as we’re doing a complete remodel of our recently purchased 45 year old home, and for everything we need for years to come.
Found out from an ex employee that Ace won’t take returns on items that don’t work, even if you bring it back immediately. Thanks for letting us know, we’ll stick to reputable stores that stand behind the products they sell.

This place has the best selection of kitchen gadgets! Kitchen wares, tools, gadgets, canning necessities, and decoratives rival the kitchen stores that are a good half hour drive away.
That, and the wall of nuts and bolts and things that you can buy by the weight or piece, is worth a visit alone. No more being forced to buy 2 paks of 6 pieces when you need 8.
Quick and easy shopping, helpful staff, and front door parking make this a favorite place.

Had a strange time there. Bought one handgun and didn’t like it. So I took it back for an exchange. The gun shop guy said I would get full credit, since it was still unused. So I picked out one I wanted I thought was the same price, and he said it would be a straight trade. I got home and noticed I paid $ 50 more for the one I returned. He never told me that he owed $ 50 on the exchange, and I never asked because I thought the price was the same. Yes, it was my mistake, one was $ 699 and the other was $ 649, but also it seems he got one over on me. In this town, in that store, where I have shopped for 10 years, I wasn’t thinking I had to watch my back so to speak. I hope he enjoys my $ 50.