Song Charlene, MD

Like many of the previous reviewers, I would give this place zero stars if possible. I get angry just thinking about my four month ordeal of going to this office and not getting any of the answers I needed. Like basic things that any credible ob/​gyn should be able to explain. She only cares about how she can get the most money out of you. For example, she only gave me a three month BC prescription and they tried to charge me another office visit to get the prescription renewed (which they said they could do over the phone, as long as they charge it as an office visit — this is illegal by the way). And this is probably the least worrisome thing that I dealt with here. I stick with the other reviewers in saying that if you love yourself, DO NOT go here.

Stay away from this place! Too much to write and please read ALL the negative reviews before u come.

I have never had a bad experience with Dr. Song. Reading through the negative reviews here, I honestly cannot relate to any one of them. Dr. Song understands and speaks English well; she just has a really heavy accent, which isn’t a problem for me. The office was clean and her staff were kind and professional in all of my experiences there. Dr. Song was very helpful with all problems I had and procedures I needed and she took the time to explain side effects of medication and how to alleviate them. I highly recommend her.

I had a really good experience. I understood her and she took time to explain whatever i asked her. You cant always believe reviews thats why i took the time to correct the bad things that were said about her. She is a very intelligent human being. Im Afro American, by the way. I went in for ultra sound because i was diagnosed with large tumor on ovary. She doesnt do major surgeries anymore but she referred me to a surgeon.

I went to Dr. Charlene a few times while disregarding the language barrier because I have an HMO and i needed to get my annual exam and would just be a hassle to switch doctors, so I stuck it out for about 3 – 4 appointments
1) They give you a towel to use not a gown which seemed very weird but I assumed it was cultural differences.
2) When Dr. Charlene came in, she put the chart on my lap, while i was covered in the towel and read it off. It came off as she didn’t have much boundaries, which I associated with a cultural difference as well
3) Since she could speak very little english, while she was doing my annual PAP, it was so rough that I felt so violated and cried (that was the first time that ever happened!). She told me that annual PAPS shouldn’t be painful and asked why I was in such pain. I just felt very uncomfortable.
4) My next appointment, i was more at ease about the biopsy, she was much more warmer and laughing. She wasn’t as rough as the first time. Although, biopsy’s are never pleasant, it wasn’t as bad as my first PAP
5) when i went to get an ultra sound after complaining about pelvic pain, she found a mass. I am grateful that she was able to catch this mass in my uterus. I had been complaining about pelvic pain for 8 years and she was the only doctor that finally found a problem, I am very grateful to her for this. She explained that it looks like a tumor fibroid. I nearly cried when i heard tumor. I began to ask her questions and she was unable to answer them. Instead she wrote «Fibroid» on a piece of a paper and told me to go home and google it.
I believe as women we should do a better job at educating ourselves with woman’s care. The fact that I was unaware of fibroids which seems very common, was a mistake on my part but as a patient, you can imagine how afraid and isolated i felt when I asked my doctor questions and was unable to get an answer.
I believe Dr. Charlene, means well, she does seem like a good doctor she is knowledgable & knows about women Health but it seems as though it might be a conflict in cultural differences that steers me away from seeing her in the future.

You see if I can go to the board and revoke her MD I would. I’m not sure how and why she got her clinic but it’s the worst place to visit. Very unprofessional, bad English, no medical knowledge whatsoever, and will charge you an arm and a leg! This is the worst place I have ever visit. I didn’t trust the reviews below and learned my lesson the hard way. If you love yourself and your wallet, DONT EVER COME HERE!!! You will regret after just like me. She’s worst than the worst doctor I’ve ever met.

I hate to write a bad review. I don’t think Dr. Song is a bad person, I think she means well, but the quality of care was not great that I received. She did a good job putting in my IUD but otherwise all my visits were not great. I will say language barrier had something to do with my unhappiness because I didn’t feel like I was fully understood when I asked questions and I didn’t feel like the care to understand my needs and wants as a patient was taken. I expressed my dislike for immunizations and antibiotics, and explained I tried to go natural unless absolutely necessary, yet almost every time she pushed me to do these. Bedside manner is not good, is abrupt in her touching and movements and not gentile. The office is not warm or welcoming and kind of feels unclean. My last time seeing her I had an ultrasound and she told me I had a cyst, she only told a little of how that’s caused but said I couldn’t do any physical activity or have sex for 3 months. That was it, I was totally freaked and left not having any idea why or what was wrong with me. I had to research it by myself to get an understanding of what it was or that it was even a common thing. I got a second opinion 2 weeks after that visit and whatever the «cyst» was had almost compelety gone away and the new doctor was concerned when I told her of the results and what Dr. Song had said regarding my activity and how she wasn’t sure that I even had a cyst.

First of all, I thought this place will be nice since there are great Medical buliding. This is worst place I ever been. I got there for my stomach infection and mention them I only need ultrasonic to check up, they offer so many different test and Dr say i could be naturally lost baby and offer me pregnancy test even i was on period … in the end the Dr hand over me two different peel for stomach infection and all the payment come out to $ 450. Don’t get in to trap on this place…

My mom recently went to this doctor for an annual exam. She had such a terrible experience, she was compelled to write her first review (even though she doesn’t have a Unilocal account, hence this post on her behalf) to warn others not to make the same mistake as her by going to this doctor. Below is her review.
«This is the worst doctor I have ever seen in my life. I came in for an annual check up for pap smear and breast exam. The conversation evolved around my insurance and never stop talking about it even when she was inserting the vaginal apparatus on me. I was in so much pain but she just fucking kept on and never stop talking about the insurance after all. The breast exam was all rush up with no regards that it was a very delicate part that she was touching, as well. I felt so violated as a woman. PLEASE, IF YOU LOVE YOURSELF, NEVER GO TO THIS DOCTOR! I wonder how she manage to be in business with this kind of conduct and no regards to her patient’s feelings and pain. No communication or follow up. The wait was about and hour and a half. English was bad. HORRIBLE DOCTOR!!!»

If I could give negative stars, I would. I REALLY hate saying only negative things about someone’s business, but this place is SO terrible. DO NOT GO HERE. I only wish I would have looked her up on Unilocal before I went.
The doctor’s English is really bad, as is most of the people in the office. If you are a doctor, I would assume you would have the ability to discuss issues and concern with your clients. But apparently this little minx thinks otherwise.
I went for my annual exam and as you ladies know, that is when you get your prescription refilled for birth control. She would only write a 6 month prescription, which is weird. In the over 15 years of going to the gyno, I have never been given anything less than a year prescription.
The exam room is dirty and they literally give you an old pink bath bowl instead of a gown. Ummm… gross! I asked for a paper gown instead. No thank you. I was a little concerned with some pain in my breast (it was breast cancer awareness and my grandmother is a survivor — call me paranoid). And she not only dismissed it immediately, but said this:
Me: I am having some pain in my breast
Dr Song: Does your boyfriend suck on your nipple?
Me: Um… huh?
Dr Song: You know, sometimes your husband, your boyfriend — they suck on your nipple.
Me: Uh, nope
This pretty much sums up her professionalism. She went straight from my question to my bf sucking on my nipple. I’m sure infections do happen, but really lady — get some bedside manner.
On top of it all they charged me $ 30 for my visit. Normally my insurance covers my annual exam but I had just changed plans, so I stupidly assumed Dr. Song was correct in charging a $ 30 copay. Wrong! Preventative appointments are always free (you’d think the Vagina doctor would know this). Needless to say after months of battling, I still never got my money back. My insurance company reimbursed Dr. Song, but she only refunded me a little less than half of my $ 30 charge. For my sanity and the sheer desire to move on and find a normal doctor, I let it go.
So if you love your vagina and want to protect her, then stay away from this place.

STAY AWAY FROM CHARLENE SONG’S PRACTICE! I would give negative stars if I could because her practice is crooked. They cheat you and even your insurance company, which would make me doubt if her medical opinion is even professional. Her office staff is horrible too. JUST STAY AWAY!

First of all. let me start by saying that Unilocal rating system should let you have ZERO star…
I wish my mom would’ve told me which doctor she was going to visit because had I known this quack had this bad of a review all over internet, I would’ve deterred her from going here.
She went here for a comprehensive check up (blood work, ultrasound mammogram, PET test) and the total came out to be close to $ 700 for those three.
Usually you can have the blood work done for $ 150.this place charges her $ 250 for blood work alone…
A week after the test was done, the clinic gives her a call saying that her antibody for hepatitis B is on the low side and she would need three separate shots. What infuriates me is that my mom was told that each shot would cost $ 450 with the total amount being close to $ 1500 for all three!!! THIS IS A TOTAL BLASPHEMY!!!
This money-​suckling quack should get her license revoked.
Moral of the story: STAY AWAY FROM HER CLINIC. GO ELSEWHERE!

this is the only doctor i’ve ever been to that wouldnt write my birth control prescription for a year. I’ve had to get it refilled twice this year in between annual appointments and her office charges me for an office visit every time i need a refill. they charge for an office visit to refill a prescription even if you don’t set foot in the office! that should be illegal. I’m guessing my insurance company will be pretty pissed to learn they are being charged for office visits that never occured.