RoGallery.com

They wanted to rip me off. I’m glade I did some re search first. Do not sell your stuff to these people.

Evil that all I have to say. Pure evil people to deal with

eBay is better then this place. Stay away!!!

They don’t know how to treat customers. Got yelled at for asking about a piece of art.

Very rude and not welcoming service

Stay away from this place like your life depends on it.

I have no ideas why the bad reviews. I saw a print on their web site which looked really nice. It was a simple black and white Kipniss Print. I emailed them with questions and purchased it though the internet. When I called to have it shipped the young lady who I spoke to sent me additional photos and couldn’t have been nicer. She told me how beautiful it was, especially the frame, which I had never seen. The print arrived at my home and packed the best way that I have EVER seen things packed. I would go back again and will go there to take a look at what else they have.

I would advise to stay away from this gallery. The director is the rudest person I have ever talked to. I was inquiring about a piece, he said it belonged to his client, and I asked which number the print was in the edition and the provenance, and he said he would not contact his client unless I was going to buy it. I told him I needed to do my research before buying the $ 12k plus tax piece, so I wanted to know that information, but he was very very rude and just hang up on me. I am actually looking for that piece, so it was very dumb of him and very unprofessional. Deal with professional gallerists, not with this. I have never seen anyone so unprofessional and disrespectful in the art world. He was so rude it seemed I was speaking to someone that is a gangster in a movie. Surreal.

After two communications with the owner of the gallery, I have no choice but to alert others to what I believe would be considered dishonest advertising.
Below is a summary:
In 2006 I left an original piece of art, on consignment, with Ro Gallery. I picked up the art in June of 2006 after they were unsuccessful in finding a buyer.
I have since moved to Canada and have the art in my possession.
Recently I decided that I would try selling the art again, I went online to see what other originals by this artist were sold for. I was astonished to find my art on the «Live Auctioneer» website, as listed by Ro Gallery. The website indicates the art was «SOLD». In order to find the sale price I had to create an account, which I did. According to the site Ro Gallery sold the art on an unspecified date for $ 1,500 which is far below the actual value.
I contacted Mr. Rogal on or about January 4, 2014 at which time we had a brief discussion. Mr. Rogal was extremely dismissive and kept telling me that «it didn’t matter». It’s unfortunate that Mr. Rogal doesn’t understand the need to be honest in his representations.
I quickly saw the conversation was going nowhere so I simply asked that he correct the error.
On January 9, 2014 I followed up with an email, once again asking Mr. Rogal to correct the misrepresentation failing which I would contact the Better Business Bureau.
Unfortunately Mr. Rogal has chosen not to respond so I filed the complaint, as promised.
The art is a one of a kind Peter Max, it’s a Sugar Ray Leonard collage that’s signed by the artist as well as Sugar Ray. The picture on the «Live Auctioneer» website is mine, right down to the frame.
What I found interesting is when I called and initially spoke to Mr. Rogal I was expecting a response such as «I’ll have to look into it» or «that’s not possible». Instead I was told, «it doesn’t matter». Hmmmm… it’s almost like he’s had these calls before. Hopefully Mr. Rogal will care about his gallery’s reputation and correct the error.