Snake’n’Rooter

This company is absolutely incompetent they said it technician to snake a drain out and he said that they could use the toilets the next morning when they woke up the basement was full of sewer water because he had not done the job properly and he did not stress test the drain after he opened it we found a massive route clog that block the drain even after he said he’d opened it which he did not cost $ 5000 worth of damage to the basement company not only charged us $ 350 for their work but refused to pay for the damages by the way they have a F minus rating at the Better Business Bureau

I know it’s unusual for me to get all excited about anything which isn’t food. With that said, as far as I’m concerned, if you’re needing any plumbing needs, you need not look any farther than Snake n Rooter.
I’ve had to call on Snake n Rooter for their services a few times over the past few years. The first time I used them was because I had a coupon, and I don’t even remember what the coupon was for. I do remember, however, WHEN I called them. It was a Saturday afternoon and I had some unsavory business going on in my basement. Being that it was a Saturday afternoon, I was expecting to get raped (and not kissed!) with weekend rates, or I figured I’d have to put up with the unsavoryness (is that even a word??) until the following week.
Well, the first thing that impressed me about Snake n Rooter was the fact A REAL PERSON ANSWERED THE PHONE ON THE WEEKEND! AND THERE WAS NO AUTOMATED, PRESS THIS BUTTON, SAY THIS THING NONSENSE! It’s been a love affair ever since. So, a real person answered the phone, she was extremely pleasant and let me know she could have someone out to my home the same day and, wait for it, WITHIN THE HOUR!!!
True to her word, a very polite and very clean gentleman showed up not long after I got off the phone. Not only did he take care of the basement issue, but he gave me a suggestion of what to do to prevent that situation from happening again. And for the coupe de grace, the charge was extremely reasonable AND there was no extra charge for the weekend appearance.
I was sold!
Most recently, I had to use their services again today, this time for a clogged tub. Once again, a very nice young lady answered the phone (on a Saturday!) and let me know she’d have someone out as soon as she could. After maybe an hour, the plumber was here and had the issue taken care of in about 20 minutes. And once again, the plumber provided some insight on what could be done to help prevent the issue in the future.
In short, not only is Snake n Rooter fast, reliable and reasonable, but they don’t look to rip you off either. They will provide cost estimates over the phone, but remember, it’s an ESTIMATE. to that end, the estimates, at least in my experience, have been pretty spot on.
I am definitely a fan and I would highly recommend Snake n Rooter for any plumbing emergencies.

I have been using Snake ‘N Rooter for about 10 years. We have a tree in our front yard that loves to grow into our sewer line, and about every 18 months, we have to have the drain augered. They do everything they can to complete the job in a timely fashion, clean up the mess, and are very pleasant as well.
24 hour service, even on holidays at the same base rate. First time I called them was on Thanksgiving Day, and they had the drain cleaned in under an hour.
Great business — highly recommended!

After being charged 150 dollars buy a competitor company who said we had a break in the main between the house and the street and they could fix it for 2000.00 dallors I contacted snake in router, their employee named David came within 1 hr, ran the snake out fifty feet and cleared a tree root fixing our problem. Not only did he save us the money the other company was trying to screw us out of but also apologize for the conduct of the other company. Snake and rooter will always be the company I call in the future. they can be trusted and have professional employees.

I own a business that has used Snake n Rooter for over 10 years. It is a well run company with knowledgeable techs. You can reach them 24 hours a day. They have the technology and staff to handle everything from a clogged drain to a cracked sewer line. Of course there are rare times when they are called back to a job that didn’t seem to be done just right but what business has a PERFECT record? They do stand behind their work and will get it taken care of. Their staff is friendly and professional whether it is the people answering the phones or the technicians. The technicians bring mats to put down in the area they are working so you never have to worry about cleaning up after them. It is just the way Mr. Barefoot, the owner, has structured the company.

Had a stoppage caused by roots that became painfully evident at 9 pm. Called the dispatcher, the tech was on the scene at 8:30 am the next morning. Problem solved. (I think they would have come out that night for no extra charge) They’re great.