Staff is always friendly and place is nice and quiet. I love the idea of all day breakfast. I hope some day they put in a Coke Freestyle machine.
Jim T.
Place rating: 3 Laguna Hills, CA
Tried the new mozzarella sticks. They were hollow. I think the fryer oil was so hot the cheese liquified.
Dustin S.
Place rating: 1 Mission Viejo, CA
It’s pretty sad because I really liked McDonald’s but here’s what everyone needs to be aware of and it’s been going on for a very long time at this location. If you order items from the value menu watch what happens. Let’s say you order a sausage McMuffin a hashbrown and a small coffee. If they ring them up separately they’re all like a $ 1.19 or 1.29 should maybe a 1.49. Anyways. Watch the screen if you’re in the drive-through closely, it will suddenly become a bundled meal and the price will go up about $.75. This happens every time and I end up going inside and pretending I don’t know anything and order each item separately to see how much it would cost and tell them not to bundle it and it’s cheaper every time, then I show them my receipt and demand my money back which they do, so clearly they know what they are doing to the public. I’m not sure if this happens nationwide or is it just this place but they are ripping off the customer at least $.50 to a dollar every single time you order three items or more off the value meal because they put them in as a bundle. Don’t believe me mr. Manager? Do it for yourself and see it happen! I have completely given up on McDonald’s and I believe most of America has too. Stop ripping off people that work hard for their money like we are stupid or something. The fact is we are very intelligent people and that is the reason why McDonald’s will be going out of business soon.
Demi D.
Place rating: 5 Aliso Viejo, CA
We love that they have the breakfast menu all day and this McD is the best. They are so polite and service oriented and the food is served fresh. Oh, and the coffee is excellent.
Scott C.
Place rating: 5 Aliso Viejo, CA
Nice restaurant and friendly staff. They removed the self serve kiosks which I really liked. Hopefully they replace them with something else.
Rafael B.
Place rating: 3 Mission Viejo, CA
This place is very good and really quick and good customer service and very good for a quick stop
Drew S.
Place rating: 2 Aliso Viejo, CA
This is a good location since it’s right next to a main road. However… two times in one morning they got my mom’s order wrong. The first time they took it back into the kitchen(against health code) and the second time was just plain wrong! They need to retrain their staff.
Penny R.
Place rating: 1 Aliso Viejo, CA
I would rate minus if possible. They need have the drive though employee speak English. They had to bring another employee over to translate the order.
Adriana M.
Place rating: 1 Laguna Niguel, CA
If I could leave no stars I would! Has to be the worst mcdonalds ever, every time I go through drive through they screw up my order, it has been at least 4 tines this has happened. I ordered a happy meal for my daughter they gave her no chicken nuggets and no toy!, the fries were cold on top of that. This is the closest mcds near me, but now I have to drive an extra 10 min to avoid this crap! If you go here make sure you Check your order before leaving.
Brian K.
Place rating: 1 Aliso Viejo, CA
I didn’t want to have to say anything but three times now they’ve screwed up my to go order. Shame on me for not checking before I left but I was in a rush and also would hope I didn’t have to. First time they gave me 10pc mcnuggets instead of 20, second they forgot to give me sauces, and this last time they gave me a completely different order. Ugh
Kattie M.
Place rating: 1 Aliso Viejo, CA
Waiting right now for food. Pulled up after a 2nd car was told to go to park and wait for food. Lady at the drive thru was a larger Hispanic lady with a braid in her hair and her back was to me for the first 2min I pulled up. She was talking and said damn really loud. She then was asking a coworker whether he needed her to park this car too. I can only assume she was talking to me. Finally after almost another minute of silence she turns to me and says please park up front… no greeting nothing.
Julia G.
Place rating: 1 Laguna Niguel, CA
This location never has items available! The last two Times they have been out of apple pies and their mcflurry maker was broken.
Gabriel D.
Place rating: 2 San Diego, CA
avoid after 10pm, you are asking for crappy food after sunset, I don’t know if they replace workers with vampires after that time but always awful stale fries and burgers are hit or miss. the place is MUCHMUCH better in the daytime hours specially lunch time. also it looks like quite a few homeless individuals gather at night, they seemed polite and weren’t causing any problems but still… you know
Milyn G.
Place rating: 2 San Clemente, CA
Ok. I know it’s macdonald’s but the girl working was just rude. I didn’t end up getting to eat so I can’t say anything about the food but the service was not good.
Marissa L.
Place rating: 4 Mission Viejo, CA
I had to drop off my cousin who works at Target and I came here to pick up lunch afterwards. The drive thru was super long so I decided to get my food to go inside. This is the nicest McDonalds I’ve ever been too. It was clean and very modern. I ordered a medium coke and six piece chicken wings. I sat down and glanced at my receipt. I realized that the cashier added a sirloin burger which I did not order. I went up to the counter to fix my order and my food was on the counter already. I told the nearest staff member about it and he said he could give me a refund for the burger. He gave me my money back and I asked if he wanted the burger back, but he said I could keep it. Pretty awesome, ended up getting a free burger. The chicken nuggets were pretty average, but the burger was good, just a little overly salty. Service here is awesome, obviously.
Austin H.
Place rating: 1 Irvine, CA
Order took forever, wifi was so bad I barely got it to load anything. Worker gave me the wrong order. Bathroom was gross.
Abz G.
Place rating: 5 Lake Forest, CA
I love my Large fries and Mocha frappé! It really hits the spot. Oooh and the mocha frap!!! Love love love it! Some mcdonalds dont have the mocha frap taste excellent as this one! Ive never been inside though so i dunno how its like. Drive thru as always. :)
Evelyn T.
Place rating: 4 Aliso Viejo, CA
Mmm, McRib. Tyra Banks, former Sports Illustrated cover girl, model and star of America’s Next Top Model, likes McRib. She’s smart and looks good. She caught some flack over gaining weight years ago, but who cares? She looks like she’s doing well. See, you can eat McDonald’s and maintain a healthy weight. It’s all about the portion size. Get a small french fry instead of a large and a small soda instead of a large. You can eat well and stay thin if you have the right diet, exercise regularly and eat small portions. Don’t you wish they still had the SuperSize fries option? That was a cost saver for large families, and well, large eaters, lol. If you work out, you can burn off the calories from french fries and McRib’s. McDonald’s also serves Filet-O-Fish on special on Fridays for Catholics and people who like seafood. Why not try some? After all, you most likely DO deserve a break today. McD’s has great HVAC so you aren’t going to be too hot or too cold; they have free wifi, comfortable seats and tv. This location has the Build Your Own Burger. People who work here are nice, smile, and are polite and listen well. It makes me happy because they don’t get your order incorrect or overcharge you. Go for it. You DO deserve a break, after all.
David E.
Place rating: 4 Aliso Viejo, CA
For the cost this is pretty good chowder. I received the build-your-own-buger promo offer in the mail. Upon entry, I notice this is a whole different McDonald’s than I’m used to. The interior was modern and borderline Ikea cool with the seating and décor. They have touch screens where you can build your own burger and self-pay. They are doing more in regards to service as the food was brought to my table. Now for the burger: Grilled onions — fully cooked and pretty good tasting White cheddar Artisan roll — a little flat and not poofy or airy enough so it laid flat as a pancake. or nearly so Guacamole — likely the squeeze bottle but the taste was good(not Chipotle good mind u) Creamy garlic sauce — not«robust» with garlic flavor but you could taste some garlic Leaf lettuce All in all, the burger tastes good. The fact that it is fried is still an issue for me as I’m a «grilled» char/smoke guy. But for the price, and when u don’t want to take the time or spend the coin to go to Slater’s 50⁄50 type venues, this is plenty good. Of course you won’t have as many toppings options as a Slater’s but the ones they’ve made available are my faves so I’m pretty okay with that.
Francine H.
Place rating: 3 Laguna Niguel, CA
I received a coupon in the mail for a build your own burger and thought I’d give it a try. I went through the drive through, only to find out you can not order this type of burger this way and I had to go inside to order. It did not say this on my coupon/flyer. Unfortunately, there were many cars behind me and in front of me and I could not get out of line. After going through the line, I easily found a parking spot as there are many. When I went inside, I was pleasantly surprised at the total make-over. The new seating and décor is very nice and clean. The line was long to order, but then someone came over and said that he would help all those that wanted a build your burger. He introduced to us the new menu/order system. I was impressed at how easy it was to order and it was nice to see the many choices, including a choice of bun. I liked that I could sit at a table and wait and placed a number on the table. A friendly server brought me my order, smiled and said thank you. I chose the new artisan bun, quarter pound burger, with grilled onions, sautéed mushrooms, and white cheddar. Be aware that some items such as bacon and avocado do cost extra. I also ordered the sweet potato fries. I ordered to take out, and when I got home, my food was just as I ordered. However, I was unhappy that there was no ketchup for my fries. The fries were tasty, but way too soft and would have liked them crispier. The beef burger seemed very much like their burgers in the past, however the new toppings were very good and added to the flavor of my burger overall.