VIP Nails

I walked in at 5:15 and they would not take me because they said they were closed. The website and the hours posted on the front window state that they are open until 6:00. Jane and another girl at the front informed me of their new hours. Completely unacceptable and poor customer service. I’ll never go back

Tammie N. Gives me the best nails ever! I will always go to her! Let her do whatever she wants she knows what your nails need.

Worst experience! Tammie cut my skin as she was doing my pedicure. When I pulled my foot away and said, «Ouch!» She scolded me for pulling my foot away. «I am holding a very sharp instrument. Don’t do that!» Really??? I am aware you are holding a sharp instrument, you just cut me with it! She then proceeded to get her long hair stuck in my pedicure several times. Awful! Will never go back:(

Joanne was incredible. My pedi was great. It was also my birthday and they played a fun birthday song and I received a little gift. It was truly excellent service and they went above and beyond my expectations!

I’m not sure I’ll go back… I mean I know this happens but it’s pretty disappointing that my cuticle is still bleeding an hour later. When people move to fast this is what happens! I’m leaving for my honeymoon tomorrow and hope it doesn’t get infected. The recommendation is to not have my cuticles cut… Clearly.

This is the best place to get your nails done outside of a full blown spa. The technicians are not only good at what they do, but they are very professional and do not talk amongst themselves like other salons. They do not skimp on the services– if you chose the package with a 15 min massage, then it will be a full 15 min (go figure!). All of my pedis have been consistent which I really appreciate. So happy I have found a good, reasonably priced salon!

My first experience with them was good. The second visit made me not want to go back any more!
I see a lot of people posted good reviews about Ms Paula. She is very sweet but she doesn’t seem to know how to do design… I don’t blame her as long as someone can help to finish the design part, but they don’t seem to be friendly about helping each other there. When the girl finally came to help she had to give me a lecture and tell me she’s just here to help, don’t blame her for anything…
Also, both my toes and fingers got injured, because they didn’t use any product to soften my skin when they tried to take off the dead skin around nails. It hurt so bad and my toes and fingers are still red and hurting now which made me write this review!
I sat there for 2 hours to get a super simple design done and got attitude from both the girl who came to help and the front desk. Not very impressed by the cleanness or anything else either… I didn’t even bother to bring out the stamp card. Don’t think I will go back.

This place is good! I really like Jessie (who unfortunately does not work their anymore).I also go to Mary (she’s great). Mary takes her time with you and has really good recommendations for color and designs. I came in once as a walk in and unfortunately did not have a good experience. Mary was busy at the time so they gave me two techs for my gel/​fill and pedicure. The pedicure was mediocre and the nails were definitely not as good as Mary. I highly recommend sticking with a tech that you really like and don’t do walk ins as they are a very busy nail shop. I definitely will not be getting a pedicure here again. I have had better pedicures that costs much less. As far as my nails… I’m sticking with Mary from this point on.

The good — Vicky did a really nice job on my gel manicure, and totally cleaned up my cuticles which I feel like you don’t always get at other places. The atmosphere inside is nice, and feels more upscale than a lot of nail places in the area. They use Gelish, OPI and Perfect Match gels with a good selection of colors, which I liked because I’m always a bit wary of the random (read: cheaper) gel brands other salons sometimes use. Vicky filed my nails exactly the way I like them (short — sometimes I have to ask for them to be refiled more than once, I work in a hospital and can’t have my nails long). The price was very reasonable for gels ($ 35).
The not so good — you can’t add tip to your card purchase, but –surprise!- they have an ATM you can pull cash out of for a fee. Not the worst, but kind of annoying. Now I know for next time. Also, for the majority of my manicure, Vicky chatted with another technician. It didn’t seem to affect her ability to give me a great mani, it’s just kind of boring since you can’t really read a magazine. Again, not enough to keep me from going back, or asking for Vicky again, because she did a really nice job.

Ms. Amy is going to town on my pedicure. I haven’t been in since November & I think my feet just lost 2lbs in calluses and cuticles. She definitely earns her tip! Thank you, Amy!

My regular nail salon was closed for Chinese New Year so I tried VIP. I came back a 2^nd time and plan to become a regular.
–Everywhere else I go the gels only last about 7days before I pick at the edges and take them off. I told VIP and they said they will do a different bond for me. They lasted 4 weeks which has been wonderful. They are good with the details.
–This last time I was seated in the chair next to the front desk. I watched the customer service and interaction from Kim as she helped everyone coming and going. I was very impressed with the way she sincerely and professionally talked with them. She smiled and accommodated all requests. She was fantastic with everyone. I have become so accustomed to the typical cultural gap that I encountered at other salons that was a very pleasant surprise.
–It is expensive but I see value. Clean salon, plenty of staff, short wait time, good hours, quality work. Deluxe mani/​pedi is $ 52 + $ 20 for gel that’s $ 72 + tip.
If I only have to go once a month then it is worth it.

I really liked the service, I came without an appointment and I was welcomed in a wonderful way. Kathy and Vicky did my nails and they are super nice and sooooo clean. I did classic pedi and Gel mani. The pedi was almost luxury. The only thing its kinda pricey, I paid 55 $ plus tips for both which drove me to over $ 60. Its amazing service though but there are cheaper places, of course if you have the money come to this place because you get what you are paying for.

Alway satisfied here! I usually never get the same girl but none of them have ever left me disappointed! Seriously the best salon I’ve ever been too

Guess what ladies! Paula is back at VIP Nails! She did a wonderful job as always on my nails! I had the worst experience last time with Jane I almost didn’t come back but because of Mia and Johnny they were so great at fixing the issue.
After having a tough day with 2 little ones and finally getting a break to get pampered the last you need is someone coming 30 min late to their own appointment and giving you attitude. Jane has no customer service skills and shouldn’t be working with people. You can tell how rude she is to her co workers too, it made the environment uncomfortable.
Big thumbs up for Paula!

I love this salon! They do great nails!
They are usually pretty busy, appointments are important. I did have a bad experience with them once because of the how busy they were, but I really appreciated how they addressed it.
I recommend definitely recommend them to anyone looking for greats nails!!!

Jane is the best. She takes her time with her work and makes recommendations. I love the way she does my nails. She wants your nails to be perfect and I love that about her.

I used to like VIP Nails, they always had time for walk-​ins, no matter the time of day. However, the past few times, I’ve been pretty disappointed. One of the times I had to go back the next day because my white gel polish was rubbing off, they did my nails again for free, which was nice. Another time, my nail technician got upset when I said I don’t have any cash because they only take cash to tip… And told me to take a $ 20 out from their ATM. This time, it’s a week later, and my gel polish is so poorly (and thin) done, it’s actually chipping. I give them 3 stars because they’re efficient, but because they’re always so busy, they don’t take the time with your nails.

I’m so bummed. I’ve been coming here loyally for two years to get my acrylics done. The past few months, I feel they have really gone down hill. I came in about 3 days ago to get a new set of acrylics. There were people, but they weren’t insanely busy. So I brought my own color and was seated immediately. The girl started on my nails, and she immediately started filing them down and I thought «isn’t she going to cutback my cuticles first?» I showed her a picture of the nails I wanted, and the shape she did came out very well.
She was taking her time and doing a pretty good job until the manager told her that her appointment was there. I could see she began rushing. That’s when the work went down hill. My pinky nail is slightly crooked. She didn’t spend enough time filing the acrylic down so my nails ended up way too thick. That was a bummer. My cuticles were never cut back at all. So, my nails ended up looking a week old instead of brand new because my cuticles were a mess! They used
to always automatically cut cuticles when getting a new set and I’ve never gone anywhere where they don’t! Worst part is, I could tell the tips were not glued on well enough. My suspicions were confirmed when after three days, my nail snapped off! Literally from basically doing nothing. I’m upset I spent $ 40 only to have o go back tomorrow and spend MORE money to get it repaired…

I hadn’t gotten my nails done in quite some time so I had no idea where to go get them done. I searched on Unilocal and thought VIP Nails had great reviews and was worth checking out.
Other reviews did mention this place can be quite busy, but I went in without an appointment anyway. I came in around 1:00PM on a weekday and had to wait about 10 – 15 minutes, which was fine.
I love that they give you a Fiji water to drink as you get your nails done. Nice added addition.
Mary did my nails (gel manicure) and I think she did a fantastic job! She was really sweet and took her time to make them perfect.
I don’t live in the area, but if I did I would definitely come back!

Discovered VIP nails via Unilocal after getting my nails completely butchered at another salon. It was Friday afternoon and they were clearly very busy, but Johnny took me immediately and got me all set up to soak my acrylic/​gel off while I waited for someone to fix my nails.
Mary came over shortly after and I showed her a photo of what I was looking for. I wanted an longer, almond shape which would require tips and acrylic. She was so attentive and made sure that she was shaping them exactly how I wanted. She was awesome. The end result was absolutely perfect and I’m soooo happy with the way they turned out. Thanks so much Mary!
Overall, I thought this salon was one of the best I’ve been to. It’s very busy but everyone is very professional and does everything the correct and precise way versus taking any shortcuts. Wonderful experience, will definitely be coming here regularly.