Windward Motors

Buying a car from either honolulu volvo or its affiliates (windward motors) is a scheming company. I purchased a used car from them and within three weeks the car broke down. The car was a LEMON. Even though the cars look nice they dont seem to care about the customers. I guess once you leave the shop its now car owners responsibility. They give a lot of run around type of information that leads to nowhere. The sales manager says to try and make an insurance claim for the car mechanically breaking down. BS. This is the last time ever getting a car from them. IF I WERE YOU I WOULD NOT PURCHASE ANYTHING FROM THEM. LIES AND DECEIT IS THE ONLY PACKAGE YOU DONT HAVE TO PURCHASE, IT COMES FREE.

This has been a painful ordeal and an awful experience, of which I hope no one else has to endure. The entire time Han Lee lied to me and provided false information. Even people from Volvo Honolulu told me they are had issues with him before. He led me to believe that he was working on trying do the paperwork, but in reality he was just making up excuses and taking me for a complete fool. Han has been the most unprofessional dealership personnel that I have ever worked with and I WOULD NOT RECOMMEND HIS BUSINESS of Windward Motors to anyone.

Very pleasant to deal with and awesome Service. Han was patient and explained everything in detail. I went to several places and Windward Motors was the only place that had what I was looking for. Thanks again to Fred and Han

Ghost company doing business under parent company Volvo Hawaii. No business sign on warehouse? according to State Department of Consumer Affairs no business shows being registered at this said location? Oh my!!, Something to hide??? Probably! Ponzi scheme comes close to business they are operating?
Ghost company here today gone tomorrow disappearing act setup, pretty fishy.
After my bad experience at this dealership and manager Mr Han Lee, I never thought I would be complimenting him and his business. But, thank you for teaching me a lesson on humility, I almost forgot the meaning. Though I eventually ended up spending four times the amount I originally spent, through proper research of not only the vehichle but dealership, I was blessed to find a company that lives by the same motto as mine. Do unto others how you would want done unto you.
Thank you Han for all your text messages, not only to me but to my wife as well. Please express my ALOHA to your quote ally in your texts to me as well. NYET!
Most of all thank you to the kind individuals at KHON ACTION LINE.

Hello! I purchased a Cadillac XLR from Han Lee at Windward Motors this past weekend, and it was the best experience I have ever had at a Car Dealership! Han provided me with exemplary quality customer service! I was able to purchase the car of my dreams! I did not have any pressure, guilt or regret when purchasing my new car. Han made the entire process easy, fast and extremely comfortable! I got everything I wanted with my dream car! I got the best trade-​in value for my old car, and the car loan had a great interest rate with a terrific low monthly payment. Han was able to take care of all the minor issues with my car. I am truly happy and excited with my new car! I am recommending Windward Motors to all my friends and family! Kudos to Windward Motors and Han for a job well done! Ricardo

Aloha all,
I recently purchased a BMW 335i with a manual transmission from Han and Brent (I think that’s his name) and had a great experience.
I am a previous owner of an Audi and am used to a quality experience as far as purchasing. There was no difference in my experience at Windward Motors than my experience at the high end luxury dealership I had in the past. I actually had an above par experience here. Smaller staff and focused attention. I personally like the dealership, contrary to what was said the last Unilocal review. It’s in a hanger type building and all the cars are top quality, I know because I used to sell Audis. The Hanger gives you the feeling like you’re buying a car from a very rich man selling off his personal collection.
That is the best way to sum up my experience. Private luxury customer service feeling.
Specifically, Han was very very accomodating with all the paperwork, title transfer, bank loan approval, and whole finance process in general. Very customer focus oriented.
One specific problem was brought to Han’s attention, and he got it handled as fast as possible. There was a speaker cover missing on one of my tweeters, and he assured me that he would order it from the BMW dealer and have it installed on the car. True to his word, he got it in, texted me that he had it at the dealer, and that someone would come to my house to install it. Pretty AMAZING if you ask me.
Kudos good work and thanks again for my dream car.
WOULD HIGHLY RECOMMEND TO ANYONE

This place is a joke! The owner is very rude and insulting to customers. I went here to ask about a vehicle and he told me «I need to look at a 1995 Toyota Tacoma for 25k because that’s in my price range.» I have never been so insulted at a dealership. But this place is a hole in the wall with only the owner working with overpriced vehicles. Stay away!!!