Bicycle World

Great mechanics. Took my 7 years old Specialized TriCross and they returned it to me as if it was 7 years ago when it was new. Will definitely take my other two bikes for them to return to original condition.

Good people, good selection, good prices, best mechanics in town. They don’t sell every brand, but they have a wider selection than most — probably 10 different brands. Definitely the place to go if you want a standard brand like Giant, Fuji, Raleigh, but they’ve got high-​end and specialty brands like QR, Bianchi, Pinarello. Kids, adults, road, mountain, triathlon. Fairly low-​pressure on sales.

Went into the shop today with my family to look for a bike and we left with three new Giant bikes. The salesmen there were friendly, helpful, and knowledgable without being overbearing or forceful about buying. They were easily able to fit all of our wants and needs including a request for a seat swap. Our purchase came with free water bottle cages and bottles as well as 6 months of free tune ups. Their price range could easily fit anyone looking to make a small or big investment in a quality bike. Highly recommend for anyone in the area looking for great prices and excellent customer service.

I used to live not that far from these guys. They did a good job with my bike fixed the brakes and everything. If you are in the neighborhood this is a great place to check out! Unlike some other bike shops I have been to in this city these guys have great attitudes.

It’s hard to review this place succinctly. Though the guys who work there are very nice, and I ended up with a bike that I enjoy, I wasn’t that impressed with some aspects of the service level, and I was underwhelmed with selection.
The closest experience I’ve ever had to shopping at Bicycle World was shopping at a specialty running store in Chicago called Feet First. The first thing you (should) learn when beginning running is that you never choose your running shoes based on looks — you should always choose them based on fit and performance. I feel like the guys at Bicycle World are following the same philosophy, because when you go in to buy a bike there, the questions all revolve around performance, and looks are not even mentioned. As a casual rider, looks are a top concern, though not aggravating an existing back injury is slightly higher on the list, hence my purchase.
I felt like the guy asking me questions and helping me pick out a bike was doing so very clinically, and my options (2 bikes, total) were few. Luckily, the second bike felt great, and I didn’t hate the overall look, though I wasn’t over the moon about it, either. I also wanted to make the purchase that day, or else I might have taken time to search elsewhere.
Up until the sale, this place would have still gotten 4 stars. It was after the sale that I began to lose patience. They didn’t have the color of the bike I wanted in my size at the store, so it had to be ordered. I was told it would be in in a week. A few days into my wait, I realized that the bike I was getting didn’t have fenders, and I would like some, so I called up to see about getting fenders to match. The bike is raspberry colored, and the only fenders they had in stock were black. I told the guy on the phone that I didn’t want black, I wanted silver. He said ‘OK, well, when you come to pick the bike up, ask for me and I’ll show you the silver ones we have.‘
A week went by — no call. I got the call two weeks in (seriously? I could have ordered it off the internet and had it shipped sooner), and went to pick up the bike. I asked for the salesman I had talked to on the phone, and got a blank look. I was told point blank that there were no silver options for the bike in stock, and all they had was black. In retrospect I probably should have had them hold the bike for however long it took to get silver ones in, but instead, it now being two and a half weeks later, I just had them put black fenders on (which look awful, btw). I’ll end up getting silver ones on Amazon at some point. I feel like I can’t bitch too much, since after all, they did assemble the bike for me and put the new fenders on, too, but I’m disappointed that I spent $ 300 on a brand new bike that doesn’t look awesome. I know Bicycle World is much more concerned with providing performance, but I wish I would have gotten a little more support in trying to end up with a bike that was beautiful, too.

Good service. They have everything you need and the sales people are helpful. I’d rather drive here than go to GNO, which is up the street.

After at least 2 years of off and on looking for a bike, I finally purchased a Raleigh Venture from Bicycle World today. I’d been riding a hand me down road bike when needed, but wanted to purchase something more commuter friendly for myself. I looked everywhere, craigslist, used bike shops, Michaels, Walmart, Target, Amazon, eBay and GNO. I have to say, GNO was the biggest disappointment as I felt the «dancing man» who greeted me just didn’t take my needs seriously. I’d gone to Adam’s before on recommendation from a serious cycler, but the prices kind of discouraged me. However, after realizing that the cheaper bikes at Walmart and other stores were just, well, cheap. I decided to up my budget a bit and get something I could trust.
What I loved: Jay, my salesperson, was AMAZING. The second I walked in, he made me feel like trying every bike in the store was more than okay, but necessary. He properly fitted me on each option before allowing me to take it out for a test run. He made sure to ask all the appropriate questions, before and after my ride and took everything I had to say seriously in order to direct me to the next better option. I also appreciated his detailed explanations of what made each bike unique and what I should be paying attention to when riding. There was no pressure and he even suggested I go to other shops if needed to try out other bikes before deciding. Honestly, I’d already been everywhere and hadn’t received event a 10^th the assistance as I did at Bicycle World. Plus, warranty and service plans are great.
If you already know a everything about bikes and know exactly what you want, then go wherever… but if you want an expert and need someone to really help you on your bike purchase journey, go to Bicycle World.

I bought a Giant Sedona and took it into Bicycle World for the «Free» 30 day inspection. When my wife and I went in to pick up the bike, the counter girl brought it down stairs from an 2^nd floor room, and hurried it to the front door. She opened the door and said «Thank You, Goodbye» but never let me look at the bike and never handed me any paperwork. She seemed like she was trying to hustle out the door quickly. That made me suspicious. I stopped her and looked the bike over carefully before she got it out of the shop. I’m glad I did because they had swapped out the original adjustable neck for the handlebars with a lower priced «fixed position» neck. I immediately told her this is not the same piece that was on the bike days earlier when I brought the bike in. A man came out from the repair area, I didn’t get his name, and looked at the bike and agreed it was not the original piece, and told me the original piece must have been defective and was changed. I asked where is the paper work detailing that defective part and why was I not told about the swapped out original neck? No one telephoned me to discuss the parts replacement. I got a bunch of BS and double talk that the original piece was defective, but the repair guy couldn’t tell me what the defect was. I demanded the original piece or would return with my lawyer. They replaced the BOA fixed position neck piece with a different model of Giant adjustable neck for me, but only after about 10 – 15 minutes of heated conversations and demands from me that they produce the work order or other paperwork detailing the defect and need for replacement.
THESE PEOPLE ARE RIP-​OFFS. AVOID AT ALL COSTS.
THEY PERMANENTLY LOST ME AS A CUSTOMER WHEN THEY TRIED TO RIP ME OFF AND HUSTLE ME OUT OF THE SHOP WITHOUT CONSULTING ME OF THE SWAPPED OUT PARTS!!!

Bicycle World dropped Adam out of their name & moved to Jefferson Hwy just over the parish line in Jefferson Parish, post-​Katrina. I bought my current bike from them in spring of 2006 and was really happy with the service and assistance that they offered. I had never bought a «real» bike before… just ones that you could pick up at K-​Mart. The bike that they sold me has held up the NOLA city streets just like they said it would. I haven’t had any service work done so I can’t really speak to that service.