J H Auto Body

My insurance referred me to this shop wasn’t my choice. The worst experience, all my car needed was a bumper. When I called to check on it they said they needed a insurance rep to take a look at it. It took them 3 days for the rep to take a look when they have a rep on site. Never once called to keep me updated on what was going on with my car. When I finally picked my car up it was so dirty. Should have reviewed them on Unilocal before taking my car in. I do not recommend this shop AT ALL.

Okay let me just clear the air by stating this great fact. They did an excellent job on repairing my car. When me and my husband got into the accident the front left tire was destroyed, the door was cracked and the hood was lifted (heartbroken!)
When we received the car it looked like nothing happened! I was pleased to say the least.
Now for the reason I’m giving it 3 stars, look I don’t know if they incredibly busy with a full lot or even how long these things take. I only know that they got my car July 24 – 26 and the car was complete by September 3 I believe. Of course they had to wait for approval from insurance company (which took about a week) before working on it which is completely understandable.
My problem is they NEVER called to give me an update, we had too call every single time to find out what was going on, they can only give an estimate, but kept giving us fake replies «it’ll be done by tomorrow», «your car is ready for pick up tomorrow», which frustrated us because we relied on our car for everything. If it’s not done please to lie to us and tell us it is :(
All in all, my car is running fine and looks great, but communicating with the client is a no brainier if you ask me.
p. s. they wash your car before giving it back :)

Literally the worst place in the world. They are garbage in every aspect of the word. Everything from the their customer service to the body work they do is terrible. I got into a small fender bender with minimal damage, all cosmetic damage. Well after two long grueling months and weeks of being told ohh within 2 days you can pick up your car, i finally get my car. Much to my dismay this shop added insult to injury when they returned me my car that was painted visibly 2 different colors. At least a 2 shade difference and the owner responded by saying oh just buff it out they look similar enough. Really 2 months? And this is what i get? Dont make the mistake i made! Run far, far away from this terrible place. They’ll take your money and do shotty work. Dont just dont go here.

Horrible horrible horrible job!!! I had scratches on the left side of my car and took them 1 week to ‘fix it.’ The day I went to pick it up they did not even bother to come outside to show it to us. They just told us it was ready from the window and some guy just gave me the keys and walked away. Of course I checked the work they did and still had scratches clear as day. I went back to their window to tell them and they just told me to bring it back for a few hours! The 2^nd time I went to pick it up they took the scratches off but the paint job was horrible! It looks like someone just smeared black paint on my car. Never go here! Their work is trash!

First, this place JH Auto Body 2632 E 55^th Street in Huntington Park, was not my primary choice, but my insurance Anchor chose this place for me. And really does it take 11 days just to replace a simple bumper? Oscar, said they aligned my hood but it came out looking worse than before. Horrible paint job! I can’t believe insurance companies uses such unprofessional body shops. I don’t even smoke and my interior smelled of cigarrettes and cups holders had ashes as proof someone was smoking, wow! Void this place, trust me

I just picked up my car a 2014 charger, and it looks great
Like nothing happened. My whole process was good and I got
Updated atleast every two days. I would recommend them to my friends and family for sure.

Just picked up my car and it looks like nothing ever happened. They have great service and everybody there was very helpful. I would recommend j and h auto body.

If only I could give this place 0 stars. Horrible, horrible, horrible! I’ve never had any shop steal my personal belongings from my own car. DO NOT TRUST and will NEVER use again, or recommend to anyone.

Horrible service. I would never recommend this place to anyone. Took forever to fix the car and wasn’t even aligned correctly. Gonna have to go take it somewhere else to fix what they left bad. Think about it twice before leaving your car here. Also very poor customer service. Always give you the run around and constantly lie about car being almost done. Said they just had to fix the brackets on the bumper when I went in to check they didn’t even have the bumper there.

worst body shop Ever! they take forever to fix your car 3 months for me and I called everyday. I was given false days when it was going to be ready. When I finally got my car back the windows didn’t work, air conditioner didn’t work, engine coolant tank was leaking with a hole in it. Theyre not professional. Avoid!

Sh#$*y @ss body shop in terms of customer service as well. Infinity Ins. took our Dodge to their approved facility, which is this one. They took over a month and half to repair because they were waiting for the insurance check, but apparently I called them a month and and a week later to see if the car was ready Oscar told us that the car has been ready for a week, he told us that he was calling us and left countless messages we told him that he had the wrong number (funny though from what I recall we gave him the correct number (dumb@ss go figure) so that irritated and pissed us off. So me and my sister thought (wtf) so we get there and the car was still wasn’t ready they still had to wash it and put the license plate on. So I pay the deductible, and I ask Oscar about the replacement of a piece of plastic that is under the engine on my Honda Civic that I would like to get it replaced he told me he can order it and replace it for $ 70, so I thought cool. He got my info with no deposit for the part and told me that he would call me as soon as he received it.
A month went by so I called him on 2÷4÷14 to inquire about the part for my car the idiot (Oscar) didn’t even remember he asked for my info and the part AGAIN!!! he still didn’t remember, he put me on hold for ten minutes which I assume he wanted to me to hangup I did and haven’t called back since screw you!!! I guess you don’t want my business I’ll go somewhere else.
The one star is for the original parts from Dodge he installed for replacement, since Infinity Ins wanted cheap after market parts for repair.
Heres a few tips:
1. If you have Infinity Ins like us good luck this is their approved repair facility for the areas of Maywood, Bell, Huntington Park so you are pretty much screwed. Switch insurance which I’m going to do.
2. In terms of customer service you have to literally be on their @ss meaning calling them frequently to see when your car will be ready for pickup, Oscar doesn’t have very good follow through when calling the customer to notify them that their vehicle is ready. I’m surprised the dude still works there I guess no one has complained yet.
Other then that be prepared to be irritated and pissed off you’ve been warned.

Unfortunately, I did not pick up my car in the full daylight so I did not notice the defects. They did not properly cover my car for overspray. I had to take it to a professional detailer who was able to buff the damage out of the paint — thankfully. I also noticed scrapes in the leather of my steering wheel that were defintiely not there when I turned the car in for repair. There was a lot of dust and streaks of a white powdery substance in the trunk that was not cleaned. Some of the streaks have still not been able to be vacuumed out. i do not recommend using them at all!

Use at your own risk…