AAMCO Transmissions & Total Car Care

I am very pleased with my visit to AAMCO! I called and talked to Phillip and he told me I could come in the same day! He really helped me out with money and time, He got everything done and out within two days! I even got a ride home free of charge. Shoutout to Phillip and the rest of the crew! Thank you!

Wow simply the best Transmission place I’ve ever done Buisness with.
I contacted Phillip the manager regarding my 2004 Acura
Which as all know it’s really just a Honda.
Originally it was diagnosed as having a slipping transmission and the repair shop I was planning to have repair tells me I’m facing 2600 for a new transmission.
So I spoke too Phillip at Aamco Trans HB
He states that the mileage on my. Acura does not seem to be appealing towards a new transmission over haul.
Indicating that the would remove and inspect the internal Trans parts to inspect what could be wrong.
Immediately following I received a call from Phillip stating the problem was a transmission solenoid very inexpensive in fact I spent pennies in the dollar in comparison to what the original shop diagnosed falsely.
Thank you Aamco HB
Phillip.
And the Towing Service Tommys Towing
You guys are the reason oeople are able to afford repairs.
Like you said Phillip «Pennies turn too dollars «
Thanks for the honesty.
Highly Recommmed.

Phillip at Aamco Transmission in Huntington Beach was a good and honest manager!!! I liked the speedy service I received on 2÷12÷2016. I WILL be recommending his shop to anybody who needs transmission work. Excellent place for service!!! Thanks Phillip!!!

Manager Philip LIED TWICE to me.
My uncle was a former customer there and spent a few thousand dollars for a rebuilt transmission. So as a former customer, decided to go back there when the car gears were jerking. Called first and spoke with the manager, Philip, and explained that my uncle was a former customer and if they can check the car out and how much. He said they would check for free. I asked again to confirm it’s free and he confirmed. How long I asked? 1 – 2 hours he said. Can I come around noon tomorrow… is that enough time? Yes he said.
Next day, arrived around noon and asked if I leave it and come back for it around closing time at 5pm, is that enough time to check it? Philip said yes and also confirmed again it’s for free. Called later at 4:30pm to see if it’s done and he said they didn’t finish and in order to do a proper diagnostic they need to keep the car overnight. Didn’t you just tell me earlier you would finish within 5 hours? So there is the FIRST LIE. I told them how am I supposed to go home since I don’t live near there and asked for the car back. Just completely wasted a trip out there and 5 hours waiting for nothing.
The next week called and asked Philip if I can bring the car out there around noon for that free check they didn’t do last time, and he said yes. Arrived there and Philip is doing the paper work for the free check and then the owner calls him over and they go in the back and start talking. Then Philip comes back and says the check is not for free like he previously assured and confirmed several times, and need to charge $ 110. So there is the SECOND LIE. Of course did not accept this and so wasted another trip out there because Philip LIED AGAIN.
If this is how they treat a former customer who spent a few thousand dollars there… how will they treat you after they have gotten your money?

Nothing but the best! Especially Brent, he is the man!
I should have left a review on my fist visit. It was definitely 5 star service! The staff was so nice and knowledgable! I originally got a quote elsewhere, but wasn’t happy with the answer. I’ve heard great things about AAMCO, so I gave this one a try. So glad I did, as they saved me over $ 1500 in work.
My recent visit was even better then the last. My car started making a funny noise, I got nervous and drove to AAMCO right away. They were closing in 20 mins, but Phillip and Brent still took the time to look at my car and ease my mind until I could bring it back for a real check up. I brought my car back the next day for an official diagnose, and they were able to figure it out and fix it that day!
It’s truly amazing to have a place I completely trust with all my car issues! I’m forever a customer!

Ok, so I am updating my 1 star review… after my NUMEROUS issues with Steve (who has since, um, left) I was not planning on going back in to this station because they lost every bit of my trust. However, after no response whatsoever from Aamco Corporate (I would give them a 0 star if I could) I decided if I was going to get this under control I would have to go back in. Reluctantly, I headed over to hash it out with Steve. To my pleasant surprise, Steve was no longer there (gee, wonder why) but Phillip was. He was AWESOME. He listened to my story, mouth gaped wide open, and assured me this would be handled to my satisfaction. Honestly, from my past experience, I didn’t believe him. He got my car in that day, took it to another service station to fix (per my request), made things right with the toll road fees, and the owner, Vijay, was very nice as well and accommodated my requests to be reimbursed for all of the mileage that was put on my car. All it took was one day for them to earn my trust back, something Steve or corporate was unwilling to do. I appreciate their willingness to make things right and will use their services again in the future.

Phillips really help me out he helped me resolve my transmission issue at a great price even picked me up and took me home. I highly recommend this shop for service.

yah so I wish I had checked Unilocal before going but I didn’t so I just burned $ 220 bucks on «diagnostic» fees. Then they call me and tell me the only thing they can do is pull it and rebuild it for a cost of 2 to 3 thousand dollars (you can buy a brand new one out of the box for $ 1800). I said no thanks and took it to another transmission place and they found the problem in a day and fixed it for $ 300. Like the others say DON’T GO HERE.

Steve (manager) and his crew always take wonderful care of both me and my 2001 Honda accord. They really do go above and beyond in terms of customer service. These guys are ALWAYS 100% straight forward and honest about what needs to be fixed with cars, and Steve always goes out of his way to call around to find you the necessary parts for the best price if they do not already have it on hand at the garage. I really can’t say enough good things about these guys I recommend everyone I know to come here because its really an honest lace with work you can trust.

Though part of this may have been the unique nature of my vehicle, it took over three weeks for the service to be complete. I did not mind that, but what I did mind was I tended to initiate all the contact to inquire about the status of my vehicle, demonstrating a lack of good customer service skills. If that side of things was better this rating would have certainly been higher.

I recently got my oil changed here and asked Steve, the manager, if there was a charge for tire rotations (for regulars, nope and I count as a regular). He also asked me how my brake lights were doing and I mentioned that they were more or less working. He and his lead mechanic, Vijay, took another look and promised to work on them.
I came back and boy, my car is driving like a dream! It’s funny what a new oil change will do for your car. Two bulbs were replaced as well and my tires were rotated, and all for such a reasonable price. Steve also offered me a nice little free oil change for life package that I quickly agreed to.
I’m pretty happy I found an honest mechanic. I most definitely recommend Steve and Vijay, as well as making an appointment ahead of time!

I only take my cars here. Steve, the manager, is very helpful and knows what he is talking about. You can always be assured that you will get an honest answer from him. You may not always like the diagnosis, but it is the truth, and if you want your car to run correctly, what he tells you is what needs to be done.
I took my 2006 Jeep to him recently for brakes and rotors. He gave me options and his opinions of the options. I received my car back in the allotted time and they work great. No problems.
It is difficult to find places you trust. Even the dealers are messing up and they charge you an arm and a leg. For honest, and competitively priced, service, I recommend Steve at Aamco.

I feel at least this is an honest place of business. Was told by a dealership I needed a transmission and coolant flush. That was not the case as far as the maintenance for the miles on the car as this pointed out by service manager. Dealership should have known that. Brought the car in at 8 am and was told it would only take a few hours to change the oil and service the transmission. It wasn’t ready until 5 pm. Feel it was excessive time for what service was performed.

Wrote a 5 five star review and am rescinding it. Had my transmission fixed, relied on the 12 month/12,000 mile warranty to sell my car. 60 days later, transmission is having problems and Vijay Desmuckh and Steve (the GM) are refusing to honor the warranty, despite in clear language on front and back that the warranty is transferable, and transferability is an AAMCO national policy. I am heading to court to file for breach of contract (not kidding!). Vijay: which do you think is going to cost more: refunding the $ 4000 PLUS court costs or just FIXING the problem under warranty?
It’s tragic Vijay is willing to trade on the AAMCO name, but unwilling to stand behind the AAMCO warranty.

Really appreciate the excellent service we got from Steve & the guys (Jay?) here at AAMCO. They worked hard to make this repair happen with our insurance company (my son was rear ended in an accident) for our 2005 Honda Pilot. Our life after the accident (just a cascading effect… no death!) was going to hell in a handbasket and thanks to the guys here, dealing with my transmission was NOT one of the problems post-​accident.

3 or 4 years ago we went to this Aamco. Not sure if there are new owners. If there is ignore what I’m about to say. We were told by a manager with ice blue eyes that we needed out transmission rebuilt (which would be $ 3,000 to $ 4,000). He said there was metal shavings in our oil which, of course he couldn’t show us. Long story short… we took our car to another mechanic and they said there was nothing wrong with it. We have been driving the same vehicle ever since with out ANY transmission problems.

Good service, honest shop.
My wife’s Corolla needed another transmission.
Steve was very honest about my options. I’m pretty knowledgeable about cars, and have dealt with shops in former employment, I know more about the biz and cars than most consumers.
I feel that this shop is up front, and did not do a high pressure «up sell» on my job.
Steve set me up for interest free financing (GE Capital), referred me to a rental car at a discounted rate, and gave me a ride to pick up the rental.
Corolla done within the quoted time, and price.
Took my Accord to them with computer issues, and again, they came through.
Several different trips, (supplied my own Ebay parts), and always gave me a ride home, and they even picked me up when it was done.
Steve, and this shop tries to make the customer feel like its important that your satisfied with the services, and their very honest about prices and outcome.
Will continue to use them.

So per the Unilocal ratings this place is A-​OK. The main reason I am giving it this rating is their customer service. Steve is the general manager of this location and he is a great guy. Steve definitely makes sure that their jobs are done to spec and makes sure they are fixed if they are not. I would not have been happy with what happen to me without him making things right. So here is what happen to me:
I brought in my 98 BMW 540i after my transmission stopped working. The shop quoted me a price that was pretty fair for a transmission job. I mean it wasn’t cheap, but transmission work rarely is… I received the car back from the shop after about 5 business days. It ran great and shifted super smooth. I was on cloud 9 with the repair.
Then, I get a engine light after only 60 miles past the repair. I have an engine computer and was able to figure out that the light was for the torque converter circuit (part connecting engine to transmission that was removed during repair). So I bring the car back to AAMCO and talk to Steve. He assures me that they will take care of it and make things right (totally great dude). I pick the car up after about another 5 days and it has ran great ever since. The second visit did not cost me anything since it was covered under the initial warranty.
I did notice I had a slight ding sound every time I turned left, but that was only a heat shield that was bent when they removed the exhaust (needed for transmission removal). The steering linkage was hitting it in the full left turn position. I was able to get under there and bend it back into place, but I am sure the shop would have done it if I asked. I just didn’t want to go back a third time.
So bottom line is this shop will get it done right for a fair price. You can definitely trust them.

I am following up with an updated review for Aamco.
After 2 months from my first visit, I had to come back because my front brakes were squeaking since day one. Steve immediately recognized me and my car, and was able to take my car in to resurface my brakes/​roters (still had warranty).
Honestly, I was very skeptical about taking my car back because of my bad review, which he had pointed out to me. I had explained that I left furious, but it was a honest review of my personal opinion.
After a few hours, Steve called and said my car was ready. As I drove off, I tested my brakes and its no longer squeaking.

Had a problem with my transmission, dropped in and received great service, great followup and my problem was quickly fixed and resolved for a very fair price. Quality of workmanship — EXCELLENT, Customer Service — EXCELLENT, Explanation of repairs — EXCELLENT. I have zero complaints at this time from this experience and highly recommend this resource without reserve.
Michael Murdock — Huntington Beach Resident & Customer