Sub Zero Ice Cream & Yogurt

What a cool new take on an ice cream shoppe! The flavors and choices are amazing! The technique with the liquid nitrogen is cool and especially fun for the kiddos. We loved it.

Sounds cool and looks better than it actually tastes. Waffle cone was stale tasting, not crispy! If you are foodie, then this ice cream has no advantage over McConnell’s or Tillamook. It has a very clean and icey taste, but not a lot of flavor. I give it 3 stars in face of the cool presentation. But, worth the wait? Nah.

I heard a bunch of rave about this place after a video went viral on Facebook, so while we’re going out for dinner last night my husband and I decided to give it a try. It was a Friday night around 9:30PM, and there was a line out the door! It took us about 30 minutes in line, but the customer service was great. One of the employees came outside with samples for everyone in line, and talked with everyone about how it works, flavors, etc. Since it was our first time, it was really helpful to have a sample and hear how it works! The inside is pretty cute with lots of seating and the huge nitrogen tank is a cool thing to see!
Basically, you can order yogurt or ice cream. You pick out your cream, which is great because they have so many different options: vegan, low-​fat, original (like ice ream), custard, yogurt, etc. They have sizes similar to Coldstone’s (in cups). Then you can either pick out the «sensations,» which are their favorite recipes, or you can build your own. They have tons of different flavors (mint, butterscotch, cake batter, vanilla, mocha, etc.), and then you add in your toppings (fruits, candies, nuts, etc.) which are 50 cents each. They put everything into a bowl, and it goes down the line to the nitrogen. I was actually surprised at how creamy and cold it was! I got an original cake batter with peanut butter cups, and it was super delicious! My husband got mint with chocolate chips, which was also amazing! They also have shakes, cones, etc.
This place is awesome because really anyone can find something they like here. I’m a huge ice cream person, and my husband is a froyo person so it’s a great spot for people to go who all want different things. I also love that they have a vegan option! We ended up spending right under $ 10, which is a great price for good ice cream! They serve quite a bit; I couldn’t even finish my small cup!
Customer service is great, and they were really helpful with any questions we had (because it can be kind of overwhelming the first time you go in.) Definitely a fun spot! Everyone should at least go once for the experience!

Line was out the door and it was definitely worth the wait. .it was super cool to see them transform the icecream right in front of my eyes! The icecream was super creamy and the frozen yogurt was the best frozen yogurt I’ve ever had. Definitely will be bringing my 7 nieces and nephews next time!

Apparently, flash frozen ice cream is becoming the «cool» new trend in Houston. The line was backed up all the way to the entrance on a Friday night!
The process is pretty simple. You choose your size, choose your cream (i.e. custard, original cream, etc. [lactose-​free and sugar free options available as well]), choose your flavors (i.e. coffee, vanilla, blueberry, etc.), choose your mix-in’s (i.e. nuts, oreos, cheesecake bites, etc.), and voila! Watch them use liquid Nitrogen to freeze the ice cream! The kids in front of us really enjoyed watching the process, but I think I enjoyed it more than them haha.
The «flavors» are really just flavored syrup they squirt into the cream mixture. We chose blueberry and so they grabbed the bottle of blue concoction from the wall and squirted a few shots in the mixture. I don’t know how they did it, but it made our ice cream taste like a blueberry muffin. I don’t care if it might be artificial flavoring — it was good! It went surprisingly well with mango mix-​ins too. As for the cream option, we chose the custard because we wanted a more creamier mixture (opposed to the original). Our large cup we shared was $ 7.03 after tax.
If you like ice cream made using liquid Nitrogen, try Cocohodo & Sweet Vivian’s as well. They also serve ice cream made from liquid Nitrogen.
Pros:
–Fun to watch for kids or easily amused adults like me
–Plenty of flavors to choose from (18 flavors!)
–Plenty of parking
–Great location (next to Torchy’s, Mods Pizza, etc.)
–They don’t use an iPad swipe credit card machine! You don’t have to feel like an @%!# if you don’t tip!
–Ice cream is always fun on dates
Con:
–Long Line

What is this blasphemy? Liquid Nitrogen ice cream?!! I must try! I walked in super excited. There was a huge Nitrogen tank when I walked in. Felt like I was in chemistry class again. The décor was so nice.
First time I was here the line was so long I went home. Gave it second chance today.
I had no idea what I was suppose to do. The girl at the counter didn’t even greet me. She said «What do you want?» Wow. I was surprised. I told her this was my first time. She didn’t explain anything. She asked me what kind of dairy I wanted. Uh What? Then there was a hint of irritation in her voice. I told her I want to try #7 Mocha Madness in a regular size. She takes a huge sigh and says original, custard, or coconut milk. Custard is more creamier she says. I tell her original. She kept pushing for the custard. She didn’t bother to explain anything else. I was so confused. Then she tells me the waffle cup is free. Uh okay. Didn’t bother to ask if I wanted the waffle or not. Throws all the ingredients in the bowl.
And she walks towards the back room. And calls out the rest of the workers. 2 other workers came out of the room giggling and laughing. So another girl started to work on my ice cream. So finally I got to see how it was going to get made. It the main point of the ice cream right? Grumpy girl was like «Hello! you need to pay here!» I tell her I will but I want to watch. Since there was no other customers in the place. She was so adamant I needed to pay first. I paid and missed the whole show. The ice cream was finished.
I felt so horrible from the service I’ve received. I didn’t even eat the ice cream at the end.
Rude customer service! The company needs to train these workers. I have never had such horrible service.

I had heard about this place by an article in the newspaper and then looked it up on Unilocal to bookmark. I finally got by there a few days ago on a weekday.
When I walked in there were about 5 people in line in front of me. First thing I noticed is that the line moves slowly since the employees can only work on 1 customer at a time. The first employee takes your order and begins putting your order together by putting the cream and other ingredients in a large silver bowl. Then the next employee takes the bowl and hand mixes the concoction together and then freezes it into ice cream. The flash freezing process is the highlight of the event as the ice fog spills out from the counter into the space you are standing in. Then that employee scoops out the ice cream into your paper bowl with a piece of waffle cone and you pay her and are done.
On my visit I ordered the regular cream chocolate conduction in a small size for $ 4.99. I thought it was good, rich, creamy with a high chocolate content. My small size was 3 scoops big and with the waffle piece was a nice sized serving. Yes it is a little more expensive however the serving size was a little more than usual too. In my opinion a small size serving is plenty for most people.
I thought it was good and would return however if there is a long line when you go I would recommend coming back another time to save a long wait time.

Honestly, I didn’t feel like this place was anything special. If at all, it was a little gimmicky.
You pick your dairy (coconut milk is available for lactose intolerant) and then you can either choose one of the pre-​made combos or build your own.
It’s neat to see your ice cream frozen in front of you, but at the end of the day, I had to ask, how’s the flavor? I got chocolate brownie. Meh… not creamy enough in my opinion and it lacked a richness that I usually search for in ice cream. Doesn’t surprise me since the chocolate was just made by adding Hershey’s syrup to the milk before freezing…
Would I visit this place for my next ice cream craving? Probably not, especially with Brusters right down the road.

Yummy and fun for the kids! Love the science behind it. The kids running the place were friendly and quick. The line did get long after us, but most were moved through quickly.

Sub Zero has had a lot of hype in the Spring/​Tomball area since opening so my girlfriend and I decided to go check it out, with her brother and sister tagging along.
To start, the line was out the door at 8:00 on a Friday evening… We expected a wait but nothing that long. After about 20 minutes of standing in line in the middle of the already small shop, we get to the front and see the full list of flavors and pre-​made combinations, add-​ins, waffles bowls, all your typical ice cream things. We all opted for the pre-​made combinations seeing as it came already with a waffle bowl and add-​ins and seemed like a little bit better of a deal.
* I had the «Cinnamon Roll Reaction — Cake Batter, Cinnamon, Cookie Dough, Pecans» and enjoyed it. The cookie dough was actually delicious and tasted home-​made (I doubt it was but idk.)
* My girlfriend had the «Mass Mocha Madness — Coffee, Sweet Chocolate, Almonds, Heath» and it was very good. Had a nice, strong coffee flavor and the chocolate went great with it.
* Sister had «Magnetic Mint — Mint, Fudge, Oreos, Andes Mints» and in my opinion this was the best one. It was the perfect balance of chocolate and mint and was just so tasty.
* Brother had «Chocolate Conduction — Sweet Chocolate, Fudge, Chocolate Shavings, Brownie» and it was pretty delicious. Very chocolate-​y but wasn’t overpowering to where it was unenjoyable.
Overall Subzero was very hyped up to me. It’s regular tasting ice cream and yes, the fact that they freeze it right in front of you is cool, but it’s inefficient and time consuming. The real reason for the 3 stars (besides the wait time) is the price. The 4 of us could have gone and had dinner together for the price of 4 ice creams. Subzero tried to stick out from the crowd but I’d rather go to an ice cream shop without any crowds.

I love that they use the concept of liquid nitrogen to make ice cream. It was interesting to watch the ice cream being made from scratch. The flavor I got was #4 Bernoulli brûlée. It was good, but a little too sweet. And they have a loyalty program.

I went for the first time a few days ago and had an awesome experience, not so much today.
Ice cream: DELICIOUS! No complaints.
Service: just flat out bland. The workers didn’t want to even look at you, though Hannah did ask «how are you?» Which was nice of her but I wasn’t sure if it were a forced question or she genuinely wanted to know.
The first time I came, service and food was a five star. Today just ruined it for me since it was slow and unfriendly. They crew seemed young and seemed although they just wanted to get their money and leave.
Also, the prices are a bit ridiculous. Think hard about going here!

Decided to give this place a chance because I thought the concept was pretty cool. DON’T be fooled. This place is a waste of money. I got pistachio ice cream with twix mixed in. The flavor of the ice cream was extremely artificial; seemed like I was eating plastic almost. The presentation was nice to watch but do yourself a favor and opt for blue bell from the grocery store. $ 6 down the drain that I won’t get back again.

To sum up what I think of this establishment is: Novelty. This is a place that you go to because it was on Shark Tank and because it is cool to see them turn cream into ice cream using nitrogen. When my nephew comes to visit in November, I will bring him. Other than that, I do not think I will go out of my way to come back, mainly because of the length of the wait time. If I am in the area, maybe, but I would not make a special trip.
It took about 20 minutes for me to get my ice cream. There were about 5 people in front of me. They had two employees on, but at times just one was making the ice cream while the other was putting customer’s choices together and explaining the menu. The whole process from picking your ingredients to them making your ice cream and then cashing you out, from start to finish is about 4 minutes per person. So if you have multiple people in front of you, you are going to be waiting for awhile.
While it is an interesting concept and they offered many unique choices, I am going to stick to going to my local Baskin Robbins and getting a scoop of Cherries Jubilee, which takes no longer than 3 – 4 minutes tops.

Overhyped, overpriced, and «meh» customer service.
We came around 5pm on a Wednesday. It was just another couple in there along with my party of 3. Wasn’t busy and the staff were just standing around.
Concept of it is cool and all but that’s it. My cousin and I both got the regular sized and it turned out to be a little over $ 12 total. I wouldn’t complain but the ice cream didn’t even fill half the cup LOL. Ice cream for ants, or nah? Oh and the ice cream was just mediocre. Rather go down the street to Menchie’s and fill up a whole cup of froyo for $ 5.
Oh yeah, the cashier chick was pretty rude. She asked my cousin (who already got his Ice cream and was paying for both) what size I got, he was like «I think a regular.» The cashier rolled her eyes and went and looked at my cup. Like really? Does it take that much effort to walk two feet away and look?
Two stars for cool concept but that’s it.

I finally decided to check out this new hyped-​up ice cream parlor.
The wait time wasn’t as bad as I had heard when Sub Zero just opened, but it still took around 15 minutes. There were many flavors and combinations to pick from. All you have to do is pick your bowl size, your cream, the flavors you want, and something to mix in. The ice cream tasted better than most places, but wasn’t overwhelmingly amazing. The concept of using liquid nitrogen is really the only reason to go here! It wasn’t too expensive either.
The main reason to go here is to experience the liquid nitrogen making your ice cream. It is quite fun to see for kids and even adults.

The line was out the door and around the corner since it takes a little while longer to get to the end because they make the ice cream at the counter. When you get to the counter, you can choose between regular, custard, and vegan. The ice cream is placed under a nitrogen tank and the ice cream forms before your eyes.
The ice cream was good but I didn’t think it was any better than Baskin Robbins or Cold Stone. You are paying for the cool experience of getting to watch your selection be made for you. The kids will enjoy it. Who am I kidding? There were adults taking selfies with the nitrogen tanks the entire time I was there. I will be back again!

Stopped by Sub-​Zero today. This is the second one that I have been to. I have also visited one in Utah.
The place is really neat. You walk in and can see the giant Nitrogen tank. As you continue on, you come up to the counter and menu.
You start off by choosing your size and type of cream. You then add goodies! You can also select from the flavor a posted on the menu.
After the bowl is made — the bowl is then blasted with Nitrogen where the cream is flash frozen and becomes ice cream.
It is yummy, though a bit pricey.
One more thing, they have a reward program that is based on your cell phone number.
Definitely worth taking the kiddos!

Everyone’s been raving about this spot so finally checked it out. Awesome place! You can either make your own or choose from the flavor list. Everything is fresh and made right in front of you!
My friend and I got the cinnamon and brûlée flavor. Both were really good! The staff was friendly too!

Long awaited grand opening of Sub Zero! The fact that you can watch your ice cream being made in front of your eyes is pretty awesome.
Since it was the grand opening, I waited in line for a good, miserable 45 mins. The staff started to give frozen marshmallows and samples of cake battered flavored ice cream (made with liquid nitrogen, of course) to calm the antsy customers, which was a plus.
The ice cream menu offers 1) create your own ice cream with your choice of mix-​ins 2) custom sub zero flavors with mix-​ins and a waffle «sensations»
#12 Citric Substance — flavors were great and ice cream consistency was not too hard or milky. The only downside was the fruits were still frozen and not as appetizing
Sensation #4 Bernoulli Brulee — ice cream tastes similar to coffee but not as strong. Consistency was running and candy mix-​ins were rock hard
If you are asked if you want your toppings on top, say YES!!! That would make your experience 10x better. Also, wait until the hype dies down.