ReliableParts

I don’t come here often but when I do I always get help from a very knowledgeable staff. They always seem to have what I need. The price seems very reasonable too.

I phoned to find out if they carried burner pans for my Hotpoint stove. Gave them the model number and they said they had it in stock. I took my pan with me because I was unable to find the same size in Longs and City Mill.
When I got to Reliable Parts, salesperson, Lisa helped me a lot. The pan that was SUPPOSED to fit my model stove was too big. She hunted in the stockroom and brought out two other models. She found a Whirlpool brand that was the exact fit and encouraged me to buy the porcelain type because of my rust issues.
Glad I went there instead of getting frustrated at the other stores that don’t have as good a selection. Also, Lisa seems very knowledgeable. Four stars, though, because she was a little bit impatient when I insisted on opening the box to compare the size of the porcelain pan. (I compared it to the plain chrome pans and it matched.) Because I don’t always have a car, it was important to be 100% sure the size was the same since coming back would be a hassle.

First time here thanks Unilocal.Easy and convenient location in town. Had my product in stock such a plus. Friendly and professional staff unlike sears. Will definitely come back and tell all my friends and family.

Their name says it all, it’s a reliable place to get a parts replacement of your appliances. But their Assistant Manager named Roland SUCKS (), he should attend customer service training program. Actually, he doesn’t deserve to be an Assistant Manager with that kind of attitude.

Reliable is definitely a name they live by. Thanks to Omar, I was able to fix my mom and dad’s refrigerator water line. He got me the right parts that I needed which made the job so easy. They are courteous, professional and very knowledgeable. I know exactly where I need to go if I ever need parts for appliances. Forget the rest, Reliable is the best!!!

It has been almost two years since I’ve needed to shop here but same experience. Got in at 9:00AM on Saturday, was greeted, gave them the part # for my washer belt and was out of there in under ten minutes. They just do good solid work here.

i was looking for a part that the waipahu store had and i asked if they could transfer the part over to their honolulu location along w/​the other part that they had and then call me when it’s available. was told that they needed some form of payment, like a credit card to do a transfer. if i was going to use my credit card, i might as well order it on-​line where i would save around $ 26.00 w/​shipping and all. i wanted to support local business but if they aren’t willing to transfer a part so that i don’t need to make two trips… well, i guess i will be ordering on-​line.

Friggen awesome! Love this place! Went in, all I asked was «do you have a washing machine coupler» and the salesman said «yup!» and went and got the exact part I needed. They are amazing and I would highly recommend them to anyone who needs parts!!! :-)

Two weeks ago, my wife was doing the laundry. All of a sudden, I hear a weird screeching sound that I haven’t heard before. After about two minutes of wondering what the heck the sound it, I realize is it coming from the washing machine. I’m a DIY kind of guy, so of course, I opened up the machine to check it out. I did some research on the internet and found a parts list for the machine. Everything looked ok, but the two belts that connect the motor to the washing machine basket thingy looked a little bit worn. I printed the factory parts lists and went down to Appliance Parts to see if they had the belts. The two employees were busy, so I just kinda stood there. One guy acknowledges me and tells me he will be right with me. After a little bit, the guy looks at me and says something like, «You need the belts for your washing machine?» I’m like, «yeah.» He goes in the back and comes back with a package of two belts. I’m like, «you know the part number? That’s the belts?» He’s like, «yep.» I hate doing stuff twice, so I ask the guy, «How do you know that’s the right belts?» He says, «you got the parts print out right there.» I didn’t even show him the belts or paper I was holding. He just knew by looking at it that it was the correct part numbers. I paid and thanked him for his help. Also told him, «you guys are good!» I go outside and jump in my truck. Before I move, I pull out the paper and check the part numbers… Of course it was the correct part! Got home, installed the belts and the machine worked like new.
This was the second time I bought stuff here. I also bought a part for a refrigerator about 8 years ago. It was like a little electric tstat/​regulator for the freezer. It’s pretty amazing that you can save yourself from having to buy a new, expensive appliance with a little research and a little bit of help!

I called Reliable Parts (aka Appliances Parts Co Inc.) with my model number for a refrigerator drawer. Not the crisper drawer, it was the smaller drawer that you’d usually put cold cuts in. They had it in stock and it was $ 98.00 and some change. So it told them I’d be there in an hour. It did shock me about the price because the bigger crisper drawers were $ 70.00 and change. It is cheaper online but with oversize shipping with this part you’ll come out to pretty much the same price so its easier to buy it here and not have to wait.
When I got there I gave him the model number just to confirm the price. He said, «yeah its $ 98.00.» I jokingly asked him, «what do they make these drawers out of. panda?» He didn’t catch on but he did agree with me it is more expensive than the bigger drawers.
He went to look for the drawers and it took a little while but he came back with a yellow card and put it on the counter. I looked at it and wondered what it was and then he says «thank you sir for bringing in your coupon.» I was thinking wtf? I cought on. «Ooooh yeah, you know me, anything to save some money.» He continued to ring me up and I ended up saving just shy of $ 11.00 which doesn’t seem like a lot but for him to go out of his way to do this means a lot more to me than what I saved in money.
This is the first time I seen him here. He was very friendly and he went above and beyond to ease the sting of sticker shock. The rest of the employees are very friendly and knowledgeable too.
The parking stalls are really small. I would recommend reversing in to make it easier to exit the lot. I highly recommend this place if you are on the hunt for an appliance part and need it now.

Mud in my eye… my man was the first to review this place… and years ago!
But yup, two years later and this place is still «reliable» for us. Called up last Thursday, for a Fridgedaire water filter. No one answered, left a message with my appliance model #. Someone called back same day with cost, specials and part number for my reference.
Went there Saturday, an hour before closing. Husband ran inside with part # while the rest of the fams waited in the car. When he asked for the part, they asked if ‘Elizabeth’ called and even had it out already. We were in and out that batch in less than 5 minutes. Sweeeeeet.
Pros:
–Very professional, helpful, honest and reliable (you knew that was coming…)
–Affordable compared to the cost of having a 3^rd person service man get you the part or waiting for it shipped from the mainland
–Open 6 days a week
Cons:
–None really, just the small parking lot but as other’s mentioned, there’s street parking.

I HIGHLY recommend this place. I’ve been going there for around 7 years for all my ‘do it yourself’ appliance supplies. I don’t think they ever failed to have a part in stock; maybe once in all these years, but they got it the next day. They are also just old fashioned friendly and customer service oriented. Great bunch of people, efficient, and well stocked. And they have their own parking lot, so its easy to get in and out. Don’t hesitate to give them a try.

So far this place had every washing machine part that I needed. They carry parts for many brands and many appliances. The only thing is, like most places, they do not take returns on electrical parts. So if you love to fix things like me, this is the place to get you stuff!

Reliable Parts is an excellent place to find replacement parts for your big and small appliances. It used to be called the Appliance Parts Company (remember when they used to be on the Makai side of Waialae?) Now they are located on Kalani Street… within walking distance from Lion Coffee. They have their own lot, but there is ample street parking available. This place is clean, service oriented and organized
When my Kitchen Aid blender broke I did some research and all it took was a «coupler» to fix it. I checked online and found the parts number… the prices at Reliable Parts were comparable. I called them to check if they had the part I needed and Voila… blender fixed within a day! So convenient.
I’ve gone to them before for bigger appliance parts: dishwasher, refrigerator. They also have small appliances and kitchen gadgets though I didn’t price those when I was there.
Just make sure that you have the right part… they charge a 20% restocking fee on returned items.
***Check their website out before going. They sometimes offer specials, discount coupons, and military discounts.
Unilocal 365 Challenge: #6/​365

My parents wanted to replace the filter of our antiquated-​ass bathroom ceiling fan. This fan has been a fixture at our place since they moved into the apartment, at least 25 years ago. I could only locate the item online on one website, and when I called to inquire, they told me to special order it from Home Depot, as shipping it directly from them to Hawaii would cost at least $ 20. Yet even Home Depot, the largest retailer of home appliances, couldn’t help us. Looked through all the catalogs there. and nothing. They couldn’t special order anything for us either. However, we were referred to Reliable Parts and they were actually able to locate and order the part for us with no hassle! What’s more, the workers are friendly and helpful, the price was cheaper than expected, and the part was shipped to us very quickly!
So if you’re trying to look for some obsolete part to an old model anything that you don’t quite want to replace yet. come check this place out!

Problem:
I’m a property manager and needed to fix a refrigerator handle. Not wanting to spend $$$ on a service technician, I was on the hunt for a particular part.
Deets:
I’ve been here a couple of times for various appliance fixes. They seem to have everything either in their Waipahu or Kalihi locations. If not, they can locate the part from their sources on the mainland. Prices are reasonable but the parts are all genuine.
Conclusion:
I highly reccommend them for your ‘DIY’ need and am already a repeat customer. It’s like a one-​stop-​shop for appliance parts because sometimes, all you need is the handle and not the door. Maytag, Kenmore, Roper, etc. They got it all!