Photo Tech Camera Service Center

The nicest people to work with, helpful, honest, & knowledgeable. Several years ago I got a Canon F1 off Ebay. I ended up getting a broken camera and no way to return it. Canon Hawaii no longer service that model and recommended Photo Tech. I left the camera in their care after getting a quote of $ 200 for the overhaul. I picked the camera up a week later and was charged $ 200 for the service, To my surprise the shutter release, viewfinder and a computer board was changed and included in the price. I will not ever forget the great service, in fact recently I brought in my DSLR for cleaning and found they were thinking about closing. Sadly, Honolulu has lost another long time small business. Knowledge, skill and experience are a important services that many small business provide, unfortunately, many of today’s customers expect to get the advice for free then make the purchase at a big box store.

Why am I reviewing a camera store? Do they serve food or have a poke bar?
The answer to your question will be revealed at the end of this short review. I dropped my camera at Lanikai into the sand and as a result, the lens retracted but the lids that protected the lens would not shut completely. This was a xmas gift from KJeh and in addition, a mishap to it could not be afforded… who will take most savory pictures of her. I would never hear the end of it. I Unilocaled camera repair and drove all the way to Canon. I had a Sony camera and they recommended me to Photo Tech. This place is on the second floor of a cutty building and it is a small independent mom and pop shop. I explained the problem to the owner and he was extremely helpful. Once I placed the camera in his hands and he turned it on and off, the shutters protecting the lens closed. I was mind blown as previously, I was turning that thing on and off trying to get it to shut. I felt a little stupid and flattered him profusely, complimenting his magic touch and examining his hands to see if they bared resemblance to Tim Tebow’s. He was blushing. He explained to me the workings of the camera, of which I am a novice, and took it to the back to clean. My gf had the audacity to pipe up and ask if her camera could be cleaned. Before I could shush her, he smiled and took her camera back. Because this was a small mom and pop shop, I offered to pay a few pesos for his troubles. He smiled and rejected our overtures of payment.
So to answer the questions above, I am reviewing this place to just shed light into a really good customer service oriented business. If you have camera issues, maybe think twice about going to Ritz or some corporation and try this little gem. And no, they do not have a poke bar or food.

Sent my Nikon D80 for repair. They charged me $ 39 to look at it and then told me thay had to send my camera to Nikon as they couldnt repair it because ut needed to be re calibrated etc. The best part was they quoted me $ 269.00 for the repair (my little door to the memory card needed to be replaced). I refused the service and had them return to me which they charged me $ 17.85 for USPS mail which was $ 7.85 on the package. I then sent the camera to Nikon and received a quote for $ 149.00. These clowns were sending my camera out to Nikon and adding $ 100 for themselves and passing it on to me. What a terrible operation. DO NOT USE THEM.

Photo Tech is a great little mom and pop camera shop with a convenient location and a knowledgeable staff. The owners were super helpful and if there was something they didn’t think they could fix they had specialists they could send your camera to. I would trust them with my camera over a big store any day, and it feels great to support a local store!