Morita Orthodontics

This review is for the Ala Moana location, BUT it can be for the Aiea location, as well because it is the same staff.
Morita Orthodontics is located at the Ala Moana Building on the 10^th floor, suite 1000. There is a paid lot for the building, or you can park at Ala Moana and walk over. (I honestly don’t know if this frowned upon or not.) The office is cozy, but has gone through a renovation since I had braces (almost 30 years ago). There is a TV, magazines, and games for the little ones to stay occupied.
The front office staff are so friendly. I am always greeted with a cheerful, «Hello!» You sign in via laptop and wait to be called. Once you go in to the back, there are the examination chairs. You are also treated to a floor to ceiling view of the Nordstrom apartment building and part of Kapiolani Blvd.
I have known Dr. Randal Morita since I was 13. Needless to say, it’s a long time. I was his patient when he only had one office located at the Aiea Medical building. Dr. Morita has always treated me with kindness and care. Even though my braces treatment caused me some pain, Dr. Morita always made sure that I knew what to expect. I listened to everything he told me & 15 months later, the braces came off!!! Woohoo!
Flash-​forward a ‘few’ years, and my kids need braces. Well, no brainer. I went straight to Dr. Morita! I trusted him with all 3 of my children. Again, he treated them with the same exact care he gave me all those years ago.
Recently, Dr. Randal’s son, Dr. Scott has joined the practice. He is so energetic! Always has a smile on his face and always putting the patients at ease. He’s a great addition to the practice!
If you are looking for quality treatment and awesome care for yourself or child, this is the place to go!

We were on vacation and my sons rubber bands were thrown away. Irma, from the front office was so wonderful and gave us a bag of rubber bands. Amazing customer service.

Here’s an orthodontics that your whole family will definitely remember! I moved from Seattle and had to transfer the service for my braces here. I was referred by our close friend who gets her braces serviced here as well and it’s the closest one from where I’m at. This is located in the Bank of Hawaii building or the Ala Moana Business center on the 10^th floor. When I used to work for the bank I would come here during my lunch breaks to get my braces adjusted and the staff is always and I mean «always» happy! I was one of those clients who had a stubborn tooth and Dr Morita was adamant to make my teeth straight! Dr Scott (Dr Morita’s son) has now joined the team and he’s just as happy to help you too. Ple (the office manager) is always very helpful on my schedule even though I always had schedule problems from my part. They are always willing to find a way to work around your schedule especially knowing you have office hours! I’ve got to know the staff well, like Aggie Irma, Connie, Shane & Susan. They make every effort to make it comfortable for you when they’re adjusting your braces (even though sometimes it really hurts). Overall I would recommend this place to anyone. See Ple the office manager about getting your braces here. They even have a reward program for keeping your teeth/​hygiene clean! Oh and don’t forget to take that SMILE picture after your braces come off

INCREDIBLE!!! We were new to the island and wanted to get our daughter into braces as quickly as possible so she had the full 3 years we are going to be here with the same orthodontist. They got us in for a consult right away. They were incredibly friendly, knowledgeable and made us feel at ease. They sent us out to get dental x-​rays. I realized I had forgotten to pay for the visit so I ran back in and they asked if we could come back in 2 hours to get the braces on so my daughter wouldn’t have to miss another day of school. Totally caught us off guard, we never imagined they would put braces on the same day as her consult. They were as concerned with her missing school as I was and I truly appreciated that! They also had a great rewards program for the kids. They have a checklist of habits/​behaviors/​maintenance to make sure the kids are taking care of their braces. At each visit they earn points for all of the things they did right to care for there braces. They can then use the points towards prizes like iTunes gift cards (its the only prize I remember because it’s the one my daughter always wants). Absolutely LOVE this orthodontist. Only complaints would be having to pay to park and very small waiting room. They are always busy and there is always standing room only in the waiting room.

I don’t want to sound biased, however Dr. Scott is the best Orthodontists on the island! He is very compassionate and great at what he does. The staff is very friendly and they always makes their patients feel comfortable. I would recommend both children and adults to see Dr. Scott for he is the best in the business. He is very personable and down to earth as he has an uncanny ability to transform a potentially daunting event into a smooth and pleasant experience. If you see value in a perfect smile, please give him a call today! :)
Thank You Dr. Morita :) Go Trojans!

Dr. Morita (and son) are wonderful! My son had a very complicated problem with too many teeth under his gum, and one sitting on his nerves. There was a chance that he could have lost the tooth (it could have died) and suffer permanent nerve damage. Dr. Morita is a pro and saved his tooth, nerves and as an awesome smile. Thank you Dr. Morita!

If your orthodontist can make you feel cool to have braces as an adult, then they DESERVE 5 stars.
Not only that, the staff is super friendly (yes im STILL seeing him, will get more into that later) during my three year braces relationship, they pretty much turned into family. No shame, that I was 21 with braces at the time. My 3 year relationship was not an easy one, I would always bail on my appointments (not saying you should be doing that), didn’t really «take care» of them (don’t follow in my footsteps), etc. etc., YET, Dr. Morita was still encouraged me throughout my time with them.
So… after i got my braces off, I received my retainer, which i never wore, which led to me not going to my follow up appointment, which led to me dodging their calls and emails.
I finally gave in, and went to my follow up appointment. Ugh. so shame (i even posted a facebook status about how scared i was). I’m over here thinking, okay so now his son works with him, and they are both gonna get on my case. NOPE! ^_​_​_​_​_​_​^ they gave me a second chance with my retainer and also were super cool about it! um. not saying that I’ve gotten better with wearing my retainer, and I hope they read this AFTER my ortho appointment tomorrow. but it’s nice to not have an anxiety attack before visiting a «mouth doctor».
SIDENOTE: and most of my friends who’ve had braces went through him! He’s pretty much a household name (:

I would highly recommend coming to Morita Orthodontics. Dr. Morita and his son Dr. Scott provide a friendly and welcoming atmosphere. If you are looking for a great atmosphere with great staff then this is definitely your place.

Dr. Scott Morita is the best Orthodontist!!! Dr. Scott Morita is very knowledgable and approachable. I trusted him immediately with my orthodontic care. I am so happy with my results so far!!! Not only is he great but his staff is extremely friendly and helpful. I am so happy that I have recommended several close family and friends.

I needed a retainer after my invisalign treatment and Dr. Scott made me a really great clear one that you can’t even see. It doubles as a nightguard for me since I grind my teeth. Dr. Scott is a really cool guy and very easy to talk to. Thanks Dr. Scott!

Dr. Morita did my braces back in High School and made it as good of an experience as possible. Two convenient locations with free or validated parking. A great staff that is always friendly, prompt, and inviting.
He is very personable, and despite his busy schedule he takes his time to learn about his patients and to make sure his patients understand the treatment.
There are many reasons why our office continues to refer our patients to him. And if you were his patient, his son will be joining the practice next year… another generation to care for your future children!

Best orthodontist ever!
I wish the man could be my regular dentist, but alas, at least I have him should I ever need braces again. Dr. Morita has a warm, down-​to-​earth personality that makes it easy and comfortable to interact with — despite his medical background, he doesn’t carry around a lofty attitude.
I had braces as a teenager for over 3+ years (the worst kind of patient: never wore my rubber bands, never wore my headgear, tongue thrusted, etc.) Two years ago, my lingle (sp?) bar cracked after I bit into an apple — the bar was a piece of wire placed in the back of my bottom teeth to prevent shifting. Concerned about my teeth shifting & causing gaps, I went to see him. He was able to alleviate my worries, recommend the most basic service that I needed (a bottom retainer; my fear was having to go through the process of wearing braces again!), and do so in an extremely hospitable, professional and kind manner.
I’ve seen him over the last 2 – 3 years to obtain an upper retainer and a bottom retainer since I lost my original ones over a decade ago. For retainers, they take a mold of the entire bottom or top section of your teeth, mail it away to a lab on the mainland & the lab produces a retainer that’s specific to your mouth. This gets mailed to Dr. Morita’s office and then they do some minor tweaking to get the perfect fit for your mouth.
FYI, he splits his time between his 2 practices — one in Honolulu and the other one is in Aiea. His Honolulu office is popular with young kids and teenagers — I always see several of them when I’m waiting for my appointments.
MS. CELLANEOUS:
— Takes the time to sit down one-​on-​one with you to listen to your concerns, determine what your needs are, and offer his professional opinion/​recommendations.
— Very honest. He doesn’t attempt to upsell or add more products/​services that he feels you don’t need.
— Staff are always so pleasant, positive and kind!
— Waiting room is comfy, minimal selection of magazines (Honolulu magazine is one of ‘em) & there was free coffee the last time I went! (2 months ago)
— Automated message machine will call you the day before your appointment to remind you of it
— They take Hawai’i Dental Service (HDS)
— You check in to your appointments by logging in to a computer @ the front — how smart! No more having to flag down staff members.
— Has a token reward system for kids/​teens wearing braces — they can save up the tokens to redeem for gift cards to places like Jamba Juice!

I went here thinking Dr. Morita was a dentist. He’s not. He’s an orthodontist. Duh. Well, of course then, he couldn’t give me the implants my old dentist said I needed.
However! Despite this fact, I can say that his staff are indeed really prompt and sweet, and even though he couldn’t do anything for me he set about trying to give me a recommendation, then took a look at my teeth and let me know that there wasn’t at all enough space for implants. He talked with me about my options for several minutes and then let me go without charging me.
Not only did he know his dentistry stuff better than the actual dentist I’d last seen, but he was honest, professional and considerate.
(Also, I saw a lot of kids in the waiting room as well as children’s books here and there, and just based on him being cool I think he’s probably a great choice for kids, too.)

If you need your teeth straightened, go here! Dr. Morita and his staff, including the receptionists and hygenists are all so nice!
His whole office is kept really clean too.
I was so happy when I got my braces off and I was more surprised when they gave me a bag of goodies (filled with stuff you’re NOT supposed to eat when you have braces, LOL!!)
Dr. Morita was really accomodating to my needs of wanting to have my braces off before my wedding (I got proposed to AFTER I got my braces on) and suggested other options to make my brace face life faster.

It’s been several years since I had my braces taken off, but my smile has remained the same. I always get complimented on my beautiful smile and I can thank Dr. Morita for that. His staff is friendly and he definitely does a great job!