MD Refresh

The BEST skin products available for me, since I have multiple allergies. Dr. Mai is great!

I always leave Dr. Mai feeling and looking ten years younger. Skilled, gentle and precise, she will definitely bring out the younger you. Saturday hours make scheduling convenient. MD Refresh is a great choice for all your skin needs. A huge thumbs up and recommendation from this girl! Thank you Dr. Mai!

Dr Mai is fabulous… simply the best And I know I’ll receive xcellent results every time with great care. Having lived in London and now Hawaii & Kyoto Japan, i now go nowhere else for botox. Thank you so much.

Professional and personable MD. I love my skin now. Love her facewash and sun block (not greasy) Recommend it.

Got the Groupon for Botox to this place. I’ve had Botox about 7 other times here and on the mainland, and this was the only time it hurt and I had bruising. It also wore off more quickly than it ever has before. I was rushed in and out of the office too. Going in, I was planning on buying some latisse, but after that, would rather purchase from someone who cares a bit more about their customers

Thank you miracle worker Dr Mai! I have been going to her for botox and today I tried a filler, wonderful!!!
Dr Mai and her staff are professional and very efficient. She took the time today to explain everything she was doing. She is also the most resonablly priced on Oahu! I
I will be seeing her for years to come!

This is a great place to go if you want a complex, and might already not have one. I left feeling like I needed to re-​do my entire face and hands and everything else. I bought a Groupon for a botox treatment — it was my first, and had no idea what to expect. I really didn’t know where on my face to get botox, but figured somewhere around my eyes or forehead where I have some wrinkles (going on 40).
She told me that the «11s» between my eyebrows might be best place to work because I had a small forehead. Fine, I’m great with a good recommendation. However, she then started picking me apart and making me feel like total doo-​doo. She asked how old I was and put her arms/​hands up to mine to prove her skin was better than mine and said she was 10 years older. Not the best approach — actually, a terrible approach for a customer-​centric business.
She also said I could use some fillers above my lips, but might make it difficult for me to snorkel or do anything else with that muscle. I actually have decent lips (she thought I had fillers), so was taken aback by all of these suggestions.
The short story is that botox was not that impressive (not sure if it was Dr. Mai’s technique/​dosage or just generally speaking), but it sucked that she made me feeling worse than when I came in. Would not go back, even with a Groupon. in fact, might need the next Groupon for a psych visit.

Dr. Mai is very professional, and quite meticulous about her assessment of your needs, and botox placement. The results showed almost immediately! I definitely would see her again as a patient, have absolutely no complaints and I am very happy with the result.
PS I am a physician, and she passed all of my tests as a professional and a colleague, she does good work, you can trust in her care.

I had a great experience. Their office is a little hard to find if you’re not familiar with the Honolulu area, but the address online and on Unilocal is correct if you utilize maps. It’s located in the same building on the second floor as Hawaii’s Finest Clothing.
The staff are pleasant and knowledgeable. The ambiance of the office is very calm and chić. I came about 15 minutes early as recommended because I was a first time client. I recommend you do the same as well if it’s your first time.
I got a groupon for Botox. I have yet to see my full potential for results they said it would take about two weeks, but so far so good. It was fast, painless, and they went through the procedure with me step by step. They also gave me a little care taking informational paper for me to reference to, which is helpful because it was my first time getting botox done. They do have a service charge fee for groupon it’s only $ 8. They validate parking if you park behind their building, it’s a $ 1. They accept credit card, MasterCard, Visa, and debit.
Mahalo MD Refresh, looking forward to seeing you all again in the near future.

Dr. Mai is great!

I’ve been with Dr. Mai for a couple of years and have always been so happy with the results that I keep going back! Her office is warm, clean and comfortable. Dr. Mai is so personable and I always feel great when I leave, NEVER EVER overdone. I love her recommendations and I completely trust her. I’ve even recommended friends to her, all of whom have been extremely satisfied. Dr. Mai is ethical, professional and I confidently recommend anyone to her.

I am writing this review in order to provide helpful information to others doing their research on Botox and particularly interested in MD Refresh.
My background: I’m a clinical hospital pharmacist and have worked in the hospital setting for over 10yrs, this is relevant because in essence, I am the drug expert and have alot of experience with injectables. Even Botox.
First of all, I saw Dr. Mai prepare the syringes and she is doing it correctly and using standard procedures. The Botox she uses is manufactured by Allergan which is the leading, reputable manufacturer for Botox (I saw the bottle and the box).
Secondly, Botox is meant to be diluted in sodium chloride 0.9% in order to give the correct concentration for intramuscular injection.
Point being, the dilution is part of standard/​correct procedure and it doesn’t mean that you’re not getting what you paid for.
(In fact, if the drug is not being diluted with sodium chloride 0.9% then that’s when you got to wonder because that’s not per manufacturer guidelines.)
The injections did not hurt and I had a great overall experience. I felt very comfortable talking to Dr. Mai and feel that she’s a great listener and very sweet! I loved her receptionist too!
Her prices on Botox are excellent (I did my research).
I would not be alarmed with the previous review on Unilocal stating that the product is faulty or over diluted. This is just absolutely not true. I would not write a review stating this if I had my doubts about the product or the service.
I recommend MD Refresh and will be returning :)
Thank you Dr. Mai!

Professional, Friendly and Knowledgeable!
I first visited Dr. Mai because of the Botox Groupon. I was impressed with the time she spent beforehand making sure that she would be targeting the problem areas that I was most concerned with. I had used a Botox Groupon before with another office and I felt rushed and was in and out of there in flash. Dr. Mai took her time and made me feel comfortable and my issues were heard and addressed.
I was so pleased with the results and my overall experience that I went back for continued treatments. I also got one of her signature facial creams that promotes collagen production. I absolutely love how it feels on my skin and am excited to see continued results.
Another plus… her office is near Ala Moana and there is ample parking right outside of the building and of course, she validates parking for you.
I would highly recommend visiting Dr. Mai if you want to look and feel younger!

Laid back atmosphere and Dr. Mai makes you feel very comfortable. She takes her time and makes sure she hears your concerns. Definitely will be returning.

I highly recommend this establishment! I had a groupon and was easily able to make and appointment. When I got there, the receptionist kindly greeted me. I filled out the paper work and Dr. Mai as quick to see me. I have had botox before, so I knew what to expect, but she still wanted to answer any questions that I had. She was very kind and professional and did a wonderful job! I only had slight redness to the injection sight and it faded quickly. Overall, wonderful experience. I will be going back.

Not impressed one bit! I showed up on time and Dr. Mai was running around like crazy, had no idea she had one more appointment before lunch (which was all she kept saying is that I was cutting into her lunch) and because she ran late and took more than 30 minutes I had to pay for 30 minutes of my parking because she didn’t fully validate and cover it!
Now, the Botox. She fills syringes in another room and I’m quite sure she’s not using the best product, maybe diluted. I used a Groupon and she sucked me into 8 more units then charged approximately $ 20/​unit because she said she loses so much on Groupon and has to charge that much for extra. LIE! I’ve gotten Botox for years, I have plastic surgeon friends and med sales friends so nice try. I’ve NEVER needed more than 40 units, it was all a scam.
I wake up the next day to extreme bruising which eventually goes away. The work is not good though. I go in to get the half of my forehead fixed that she missed but it made no difference. I give up at this point, diluted product and poor work.
It’s true what they say, if you try to go the cheap route you get cheap results. I’ll never return and I’d suggest you save the trip and not waste your time and money either.

This was my first experience getting botox as well as at Honolulu Cosmetic Laser. I was very pleased with Dr. Mai in regards to her explaining the procedures, asking what my expectations were, professionalism and her personality really left an impression. I am very happy with my results and I even recommended a friend who did go see her as well and said she wished she would of met her earlier. I definitely will be returning! A+++
Michelle

Honolulu Cosmetic and Laser is highly recommended by me. Dr. Mai was great, and the space is clean and comfortable.
Upon walking in for my appointment I was greeted by Dr. Mai and felt her warmness immediately. Dr. Mai made me feel comfortable and relaxed the entire time.
I always highly appreciate when facilities such as this are clean and organized, and Honolulu Cosmetic and Laser exceeded the standard.
I will be going back!

I recommend Honolulu Cosmetic Laser and Dr. Carolyn Mai! [NOTE: this office is now called MD Refresh and is still run by Dr. Mai]
I called the office and had all my questions answered politely and professionally over the phone. The building is on a little street by Ala Moana Shopping Center, and they made sure I knew how to get to the building and — most important in that area — where the parking for the building was. The office is clean, serene, and well decorated, and Dr. Mai was very pleasant. She answered my questions and made me comfortable during the procedure.
The quality of care I received was very professional and I am quite happy with the results. I would definitely go back to Dr. Mai.

I have tried numerous over the counter dark spot treatments eg. Clinique, Estee Lauder, ProActiv, etc and they didn’t work one bit and some caused me to break out so I figured it was time for laser treatment.
I was tempted to go with the groupon type places or the ones that offered cheaper deals but I did a lot of online research since this was my face we were talking about and some of the reviews I read about other places that help with skin care were scary and mentioned bad burns or pain, etc. Dr. Mai was the only one that had only good reviews and so I had a consultation and she was as wonderful as the reviews said.
She’s a one-​woman shop, no receptionist etc… so she was running around trying to do it all but she is thorough and gives you honest advice about what treatment she thinks is best for you. I thought I had melasma but she told me it was sun damage. I had requested laser treatment because I thought it’d be the quickest most effective way but she was honest and told me because the damage was so isolated to one spot and so dark, that I would have to go numerous laser treatments to see any results and that it would be very expensive that way and that she knew I wouldn’t be happy with the slow pace.
She ended up recommending I try a milder, less expensive treatment first and then maybe go with laser treatment if it didn’t work. She doesn’t try to talk you into the most expensive method, she really tries to look at your situation and seems to truly care about what’s best for you and your budget. She uses the products that she prescribed me and showed me how to apply it. I’ve been using it for a little over 4 months and the results have been just what I was hoping for. All the little spots are pretty much gone and the one big dark sun spot is 30% of how dark and big it was before.