Buyers beware. What the sales people tell you is not true. I was told there was a lifetime guarantee on their products. I bought a pearl, setting and chain as a birthday present for my daughter. We watched the sales lady mount the pearl on the setting. We chose the chain and she packaged it up in a nice box and told us not to wear it. Two days later we took it out and she had not only glued the pearl to the setting but she had also glued the chain together! When I took it back to exchange the chain for a new one they said that it was past 90 days and would only send it to get buffed and polished! There are better jewelers in Hawaii, ones that WON’T glue your gold chain together. Don’t get conned by the opening of the oyster!