Cinnabon

I was all set to buy a bunch of treats for the office. Cinnabon seems delicious, right? Unfortunately, the service was so horrible (greedy and apathetic), after trying to buy a box, I gave up and walked out.
Basically, as I was ordering a box, I saw a young man loading a box with fresh cinnabons. I asked if I could have one of those boxes. He told the counter girl: «the only way he can get the fresh, hot ones is if he buys them individually (which costs more than the buying a box).» Is this a corporate policy? Basically, the customer is NOT right and cannot request the freshest, warm buns in quantities greater than one. There was no line and I was the only customer in the store. And can I add – I am already on the fence to purchase any sugary/​butter laden item as I know these treats are not exactly healthy. At any friendly bakery, it’s the relationships that help me look past the nutritional content to just enjoy a special treat.
If you do a search for cinnabon roll or bun on Unilocal,this store is one of the lowest ranked ones in Hawaii. Unilocal will push it up in the list as they probably pay Unilocal for advertising, but 3.5 stars is far less than most any place else on Oahu. If you search Cinnabon in the world on Unilocal,this particular location has some of the most unhappy customers. I thought I was the only one to receive bad service, but there are quite a few reviews saying the same thing. As of 1/​16, there are only three five star reviews. One gave them five because she got a free macchiato on her birthday. The second one was happy because the undercooked roll she received was fixed. The third one was happy to get «no hassle» service. I would be happy to receive no hassle service! But that’s not what Cinnabon sells at this location.
I think the location is ok, the store looks nice, and the product is probably tasty enough… unfortunately, if the management allows employees to be unhappy, unhelpful, and portray a greedy, self centered approach, this branch will be an example of what is wrong with cinnabon. All the goodwill built up at Kahala (with their one gal working there) is now down the drain thanks to the team at Ala Moana.

I was so eager to get a Cinnabon, but one staff member was busy chit chatting with a friend while the other was assisting customers. After a couple minutes I bailed because I couldn’t waste my lunch time waiting for them to finish talking story. Sad times. Now to find another dessert.

The cinnamon rolls are good but the customer service is poor. I walked by a few minutes before closing to find a sign that read, «$ 9.99 ALL PACKS» and behind the sign were an assortment of minibuns and regular sized cinnabons. When I asked for the minibon pack, the girl told me those weren’t the ones on sale and the ones on sale were the day olds. By then, cinnamon rolls were promised to my 3 kids in tow so I bought the day olds for $ 9.99…but false advertisement is my pet peeve!

They should change the name from ‘Cinnabon’ to ‘Sabotage!’ I’ve been doing such a good job this year exercising 4 – 5 days a week, eating clean and then I walk by a Cinnabon and it all goes down the drain! They say that rationality is the tool of the devil and once my nose catches the delightful whiff of cream cheese frosted baked goods I lose all self-​control.
Seven Steps To Cinnabon Sabotage:
1) You walk into the narrow store just to peruse their goods. You know, because you want to write a Unilocal review.
2) Then you decide to buy a minibon for your four year old child who’s waiting in the car with your husband.
3) But wait, a regular sized Cinnabon is not that much more than a minibon. Maybe your husband will want some. You don’t want him to miss out.
4) The girl at the counter asks if you want extra frosting. You politely decline and congratulate yourself for demonstrating the discipline of a strong mind. All those countless hours of 5:30am hot yoga have paid off!
5) You take the Cinnabon home with the intention of having only one bite and giving the rest to your family.
6) The devil takes over and you eat half the Cinnabon by yourself while watching them kill off Derek Shepard in ‘Grey’s Anatomy.‘
7) Grief stricken by the death of your fake husband on one of your favorite shows of all time, you finish the other half of the Cinnabon. Tearfully rationalizing that Derek would have wanted it this way. (P.S. How could you Shonda Rhimes?! How could you?!)
Cinnabon’s should be illegal because they’re so damn good and 1,000,000,000 calories!!! The sad thing? Writing about the ass fattening beyond delicious Cinnabon just makes me want to further ruin my workout efforts by going to the mall and getting another one right now! WHY!!! (Shakes fist in the air)

Cinnabon itself cant be arguable how delicious these cinnamon rolls are but this store did leave me cringing and disgusted at the product and the short filipino girl that works there. She was rude and did not even care what I was telling her. I went to buy the prepacked mini cinnabons for a party and was looking around and saw it in front of the counter. They left out only two boxes and as I picked up the first box, I saw a bug flying around inside the box. As I was picking up the second box and checking to see if there were any bugs in it, this filipino female worker was rushing me so I said «Im checking to see if there are any bugs bc that one has bugs in it.» So what should she do? I think she should take that box away. She just rolls her eyes and disregarded my comment and started ringing me up as I told her twice about the bugs and instead asking if I wanted extra frostings and picked up four containers. She made it sound like it was free but nothing in life is free, so I asked if she charges extra and then tells me its 75cents each. So… she was gonna charge me 75cents for 4 containers without asking me how many frostings I needed and telling me she was going to charge until I asked. I declined.
When I came home and looked at the cinnabons, it barely had frosting. Bread to frosting ratio was minimal, so I know what Cinnabons is trying to do. They skimp out on the frosting so they could have ppl buy extra frosting and charge 75cents for a small container. NO THANK YOU. Didn’t need the extra calories anyways. So disappointed bc as a child I remember Cinnabons as yummy and generous with frosting. I wouldnt be surprised if it tastes dry. But the BUGS in the boxes of cinnabons they were selling just turned me off and that UNSANITARY short, dark, filipino female worker who didnt even care about throwing that shit out turned me off even more. GROSS.

What a pleasant experience I had, especially since it’s been awhile since I’ve had one of these delicious treats. Stephanie was sweet as my Cinnabon roll! She brightened my day. My cinnabon wasn’t cooked all the way, but they definitely made me smile with replacing it, no question asked. Kayla and Hazel we’re very nice to. I’ll be back for this yummy treat! They offered me extras which is really nice!

Cinnamon, sugar, butter… all wrapped up into one. The classic Cinnabon has that and under $ 5.
My favorite location has been closed for a while and for the matter of convenience, this is my new spot. I don’t eat them very often, so when I do, I look forward to having that doughy, cinnamon goodness, freshly baked from the oven. I always hope to get a Cinnabon that’s piping hot or has a hint of warmth. I still have hope.
Tip: Their employees are well trained to ask if you want extra frosting. What they don’t say is a small container of frosting cost $ 0.75.

What can I say. They have the best buns in town ! LOL Tonight I had to have one after dinner. So I ordered a small one with hot chocolate. To my surprise the hot chocolate sucked ! They should charge us more and use milk. It would be so much better.

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First of all I couldn’t figure out how the line went. Secondly I ordered 4 pack which wasn’t out so they had to pull one from the back (mind you it wasnt covered so I had a feeling it would be dry). Third they kept trying to get me to buy 6 instead for +$ 2, I said no thanks twice. Got home, realized these babies were hard as hell even after warming them up in the microwave. I usually get my cinnamon from pearlridge which is always moist but for some reason these ones were so tough I couldn’t even cut it with a knife! Not only that but the outside of the box was so sticky! Won’t return to this location…

I forget what store was here in this corner tucked away location but — normally a Cinnabon is front and center before going into a food court in the malls I know… Not here– it is in an odd wall space so the front of the store really is a brick wall– not the typical look at the way they make the bread– which is the best part– I could watch them make bread all day long — the smell is incredible and wonderful.
The food is the same I believe as all the other franchises– they have now the swirlly drinks too to compete with starbucks and tea/​coffee houses which do go great with the high calorie meal on its own.
Just know that it is way tucked in the diamond head side corner of the food court and you will smell the way to great eats.

One of my favorite guilty pleasures.

A typical conversation between my husband and I:
Me: Do you smell that!!!
Hubby: What?
Me: Do you smell that sweet, cinnamon-​y goodness?!
Hubby: Yea. It’s probably Cinnabon.
Me: We HAVE to go there!
Hubby: Ok.
That’s one of the reasons why I love my hubby so much — he lets me indulge my sweet tooth.
While we were on a double date with my best friend and her husband (my BFF has a sweet tooth just like me — we are DANGEROUS at an all-​you-​can-​eat-​buffet with a large selection of desserts…) and we walked by Cinnabon. Before this, my BFF’s hubby was talking non-​stop about the churro at Cinnabon, so to me, this was like a self-​fulfilling prophecy/​wishful thinking coming true. Needless to say, we HAD to stop by.
My BFF and I were full from dinner, but our husbands weren’t. Her hubby bought the churro and was then told of a special promotion — buy one churro, get the second half off! What!!! That convinced my husband to buy a churro (the last one!) and they shared in the savings.
I had a bite of this churro — it really is a little cinnamon-​covered gem. Not overly sweet with a nice crunch on the outside, yet still moist on the inside. AMAZING. Too bad I was super full from dinner… otherwise I would have to fight my hubby for the remaining churro.
Will definitely have to stop by Cinnabon again to get a churro of my own.

I always come to this location since i’m in town and I always leave a happy camper. The workers are very nice, cinnabon is always tasty and never lets met down.
However, this past visit kind of left me with a wtf face.
My dad has really random sugar cravings. so hearing that I was going to the mall, an order of cinnabons were made. After doing my shopping I went to cinnabon to buy my dad his goodies. I decided to get myself something as well so I ordered the middle piece (they have the middle of a cinnabon in a cup). let me tell you something guys. what i got was a regular cinnabon cut up and thrown into a cup. Really? Come on now.
Also, I ordered a cinnapack to take home and the boy working the register gives me everything… with no bag. I had my own cinnabon and pack along with cream and whatnot. So i asked him for a bag. I think that would let you know that its to go but then he gives me a bag and I have to ask him for a cover for my cinnabon. DUH!
Face palm. D’oh!

This review is easy. Cinnamon rolls with lots of sugar = Happy kids = Happy parents!
Can’t really ask for anything more than that. Service was ok and quick.

#103/​365
Walking through the mall and you smell the fresh baked cinnamon rolls… mmm so tempting. I usually just go for their minibons which are the perfect size. The bread is so soft and ooey gooey with the butter and cinnamon brown sugar lathered between its layers and becoming a delicious sticky mess. The center is the best part, the softest and most melt in your mouth goodness. Their cream cheese icing is also a winner to top it off. Their cinnamon sticks are also pretty good too. I def want to give their churros a try and maybe their other cinnabons with the different toppings. I’ve tried a couple of their drinks and they were pretty good too. Overall, we’re you’re craving for that sweet indulgence, cinnabons just hits the spot ;).

Once in a while, I figure I deserve a mega calorie treat so I walk on over to cinnabon and get one. Cinnabons are definitely NOT for the faint of heart. A awesome mix of butter, cinnamon, cream cheese frosting, and more butter = cinnamon buns. They are best warmed up so that they are soft, doughy, and easier to pull apart… I like eating from the outside to the inside, where all the cinnamon and frosting has gathered together, in between the layers of soft dough. If you like the flakier cinnamon rolls, cinnabon is not the place to go… They are about $ 3.50 for one.

Still good as always, but now I can’t eat a whole box and not feel guilty about it. :(
So sad for my un-​youthful body that actually has to work off calories now.
I came here about an hour before closing and they had $ 10 boxes of either 4 or 6 cinnabons. DEALS!
Had to go for the 6.
*face slap.
If you individually plastic wrap the buns they last up to a month in the freezer!
Looks like I’ll have to run later.

I love this place. Yeah, I gave it one star, but let me justify it. I walk in to get myself some breakfast. I didn’t get greeted at all. I mean, I’m standing in front of an employee who’s behind the cash register but she doesn’t see me. Well, maybe she does. That’s why she’s on her iPhone changing her status on Facebook.
«There’s a guy standing in front of me at work right now. Should I attempt to do my job and ring him up? Yes or no?»
That’s probably what she updated since she put her phone in her pocket and then asked me, «Whatchooolike?»
Excuse me? What the eff? «Uhhhh, one chocolate thing please.»
She rings me up for my chocolate Cinnabon and that’s when the unthinkable happens. Her boss (or supervisor) comes over and makes a joke in a foreign language. She laughs, and then he proceeds to SLAP HER IN THE ASS. An ass slap! In the workplace? And with the hand that was putting the frosting on the buns (pun intended) that were removed from the oven.
On second thought, maybe that was okay seeing as how the older guy might be her boyfriend. Her older, (by at least 30 years) OLDER boyfriend.

The highlight of my evening was the «Cinnabon bites»! The smell of cinnamon was not in the air when the desire came to mind, it was the image of dough filled with Cinnamon and slathered with cream cheese on top that sent me running to the closes Cinnabon shop! Thank god for the bite size, it was enough to fill my craving! Otherwise, I’d be kicking myself for finishing off the classic size!