Caesars $3.93 Cleaners

I was in town due to a death in the family. I had on my ‘just dry cleaned’ white pants back and wearing it when I accidentally slipped against my cousin’s car and rubbed the pants on the tire! I quickly got a stain remover wipe and got as much of it off as I could which left a few faint lines. So looked for a dry cleaners and found Caesar’s Cleaners. Took it there because of the ‘advertised price’ only to learn it was for shirts. Got a 20% discount for senior citizens or military. Paid just under $ 8. Pointed out the marks as well as a few other slight marks and was told to pick-​up 2days later at 5:00 pm.
This cleaner is located in the Kahala Shopping Mall and my sister and I needed to pass some 3 hours while waiting to pick-​up my pants. Well, 5:00 pm came and went, no driver and no pants! Finally their van, driver and dry cleaned laundry showed up 50 minutes late! A day later as I was putting on the pants, I noticed the marks were still there just as when I dropped it off and areas were still uncleansed. Which means, I paid $ 8.00 for a pant press and it was not even dry cleaned! Sadly, the service was just as bad. I was told a time they could not deliver on and when I had asked if they could call where there driver was so I could gauge how long more of a wait, they kept making excuses of not being able to contact the driver. I would not recommend anyone this dry cleaners! I would not even want them to redo my pants if they offered!
Upon returning home, I explained the situation to the dry cleaners I take my clothes to and they said it should have been able to be cleaned as they looked over the pants. Eco Cleaners in West Covina is one of the best and have removed every stain from my clothes that I have brought in to them!
I went to pick-​up my white pants 3 days later from Eco Cleaners and guess what! Clean white pants with no tire marks and for more than half the price!

Just picked up my clothes from Caesars. Both my dress and shirt is ruined. The shirt is heavily stained with blue ink and the white portion of my dress is now grey color. The manager is nonchalant about it. He equates basic service to we have the right to ruin your clothes. They might be cheap but your run a high risk of ruining your clothes. DONT WASTE YOUR HARD EARNED $! Take it elsewhere to have it dry cleaned. They are not worth even ½ a star!

I just picked up black work slacks and they were pressed and NOT cleaned. They claimed they were basically cleaned but I could see and wipe off particles.
When I think of all the other clothing that is getting pressed on the same press, one disgusted.
I had to bring the pants to another cleaner. Gross!!!

DO NOT take your dry cleaning to Caesars… I WOULDN’T even give this place one star!
When I took my work pants to be dry cleaned, I was completely disgusted. My pants literally appeared as though they were pressed/​ironed and that was it. In fact, the pressing looked as though a child tried to use the iron, but failed.
I generally don’t have visible lint on my pants, but when I received them, they had lint all over them. [The kind of lint that looked like it was laundered with bath room rugs/​mats.]
I mentioned this to a friend and she said that she stopped going to Caesars. She said that her dresses shrank in their possession. So when I tried my work pants on this morning, sure enough, my pants shrank as well. [They were tighter and shorter.]
I don’t know what Caesars’ dry cleaning process is, but I have never experienced anything like this. My pants felt dirty, like there was a sticky substance in the pant legs.
PLEASE DO NOT SUBJECT YOURSELF TO THIS… pay a little more and go to Young Laundry or Hakuyosha. I have NEVER experienced such poor dry cleaning quality. What an expensive lesson…

What can I say…$ 3.93 to dry clean my coat? Deal dude! I’m down! Gonna head back to the mainland in a few months, so I thought I mine as well take in one of my coats to have them dry clean it.
If your coat is not stained, or excessively dirty, you can just get a basic dry clean service where they will dry clean, & press your coat. Not a bad deal at all, if I say so myself.
You must pay up front when you drop off your coat, and in two days, you will have your coat back in brand spanking new condition! Wot a deal!!!
This Caesars Cleaners store is located at the Kahala Mall Shopping Center. Go up the parking ramp, and it is located just next door by a Coldwell Banker Real Estate Office.
There’s lots of free parking in the private parking lot. When the mall gets busy, sometimes you may have a hard time finding a parking space, but not to fret! Just in front of Caesars Cleaners, there are a few designated «5 minute parking stalls» for the cleaners, so you can park, run in to pick up your laundry, then run out! How convenient yeah?

I’ve had my dry cleaning done here for 3 years now. It has always been on time and never had a problem. Great place and the cheapest I’ve found in the Kahala area. Plus they have online discounts every month.

Caesars Dry Cleaners is the ONLY place to go, and as for prices, they are very reasonable! Their staff is very professional and courteous. Caesars Dry Cleaners takes care of every single piece of clothing with great care. When looking for a dry cleaner, I look for service and consistency! In fact, they’re very pleasant each time I come in to pick up & drop of my clothes! Hands down, the best dry cleaners! My dry cleaned clothes always come out great! I will continue to come here for all my dry cleaning needs. Highly Recommended!

This review is for the one in Hawaii Kai Towne Center. I dropped off my favorite dress to get dry cleaned because when I would wash it by hand the color would run and it’s dark blue. Anyway when I picked it up later I looked and it and realized that all the rhinestones that lined the top of the dress came off so I took it back. I filed a complaint and left my dress with them. The girl working told me she would have her manager look at it and call me.
A few days later I get a call from the manager and she told me that because my dress does not say that it’s okay to dry clean so they would not be refunding my money that I paid for my dress. I checked the tag on my dress before I dropped it off and it doesn’t mention anything about dry cleaning and it doesn’t say to not dry clean but of course they twisted it to make it my fault. She then told me that she would leave my dress back at the dry cleaners.
I just went to pick up my ruined dress and hey guess what?! They don’t have it! So not only did I not get my money back for the dress that they ruined nor did I get refunded the amount I spent to dry clean it but also I don’t even have my ruined dress! Ceasar’s cleaners does not even deserve one star. DO NOT go there if you value your clothing!!!

Not recommend this place. My bag still has old milk smell and they lost part of my bag. I asked the clark about it, she said she had to call the location and call me back. I haven’t received any phone call, so I called the cleaner. The clark said she had no idea what I was talking about.
Also, the ticket had a wrong phone number

This is actually about their sister store — in Kaka’ako (851 Pohukaina St). I arrived promptly @ 8AM today to pick-​up four laundered dress shirts that I dropped off last week. The store was not open — remember they advertise to open at 8AM. By 8:30AM I decided to return home to iron another shirt — the t-​shirt I was wearing would not suffice in a business environment. I arrived @ work 1 ½ hours after expected.
Additionally, this location has recommended other tailors as their seamstress is incapable of altering pants. FYI, they advertise tailoring as a service.
I’m giving them two stars because I have had several transactions where there were no issues. As someone else said — «inconsistent.»

The Caesers Cleaners at Kahala Mall is inconsistent and I had to stop taking my clothes here. The last time I picked up my blouses, I had to touch them up with an iron when I got home. They offer great prices but I would rather have consistent quality.

I only take my clothes to Caesars Claeaners at Kahala Mall. Service and staff is exceptional! My clothes always come back to me in perfect condition. As an added bonus you can get discounts in a lot of different ways!

I don’t usually post ratings, but I feel the reviews here are too old and too harsh. The value offered is excellent and the service is pleasant, timely and informed.

I take my clothes in every two weeks and the service I receive from Helen is outstanding! She didn’t know me at first, but after several visits, she knows my name and she provides impeccable service. She will always look at your clothes and definitely provide insight into what can and cannot be done on the clothes you bring in.
With the price as well, it can’t be beat. If you bring in 10 pieces of clothing, the rate drops lower. They always have my clothes back when they say they will too!
If you want your clothes done professionally, timely, and with great service this is the place to go!

I recently visited the Kahala Mall $ 3.93 location and was completely satisfied with the customer service there. I was informed of the difference of the «discount» 3.93 cleaning and the full service Caesars cleaning. My order was ready for pick up in 2 days without any problems! GREAT PRICE! GREAT SERVICE!

Rudest employee named Ryan at the Kahala Mall Caesar’s Cleaners. He should be no where near the front register. Work done is very basic, but coupled with rude behavior and an ATTITUDE from Ryan makes this a location buyer beware. I don’t have to learn my lesson twice. Never again. The Kahala branch referred complaints about employees to contact the general manager Theresa Paulette at 8 088 433 737.

I haven’t used ceasars but just did a price check of the cleaners in town and found they were charging more than anyone else to clean a long wool coat. $ 28! Everyone else, Youngs, Al Phillips, Hakuyosha, Cals and Mary Louise were cheaper. One half that price. Given the bad reviews I would head to another dry cleaner.
Ideally I recommend going to a dry cleaner that does not use chemicals like perc so you are not poisoning yourself, and the workers cleaning your clothes, in the process. But I think only Hakuyosha offers that. Not sure.

If you do not care about what happens to your clothes, consider taking them here! I dropped a load of 4 items and asked how much it’d cost. The sales associate merely counted them and told me $ 17.40. When I went to pick up my dry cleaning a few days later, I was shocked.
One skirt was returned to me in the same condition I had dropped it off. Only this time, it was on a hanger and looked even more so rumpled and creased.
The clasps of my dress had been weathered and ruined by whatever was used to dryclean it. One strap had broken, as a result, and the other was just barely hanging on. When I had picked up my drycleaning, there was no mention of what happened. I was left to discover that the strap had broken.
When I had called back about it, the manager explained that it was not Caesar’s fault, but rather the fault of the dress’s manufacturer. When I asked about what could be done to salvage my dress, she told me I could purchase replacement dress clasps and they’d have their seamstress fix it. She added however, that these clasps were hard to find and recommended me to a store called Kuni’s Dry Goods.
I then went to this store [which is btw, no longer called Kuni’s Dry Goods but Kuni’s Island Fabrics] and was told by the sales associate there that they carry no such item. INCREDULOUS! However, this sales associate was very helpful and recommended that I buy some cheap piece of clothing and cut the clasps off of that.
I spent $ 8.41 on an ugly bra many sizes too big for me just to cut the metal clasps off of them. Not to mention, I had to hold it as I waited in line at Macy’s to purchase it.
Now I’m waiting to see whether my dress could actually be repaired.

I used to take my clothes here for dry cleaning because of the inexpensive prices.
HOWEVER, I took in two dresses and after I picked it up and took it out of the plastic at home, both dresses smelled like B. O…no kidding. On another occasion, I took in a pleated/​sequined skirt. The pleats and sequins were fine, but the next time I took it out from my closet to wear it, i discovered that the inside lining of the skirt had come undone… I took it to Sear’s alterations and they told me it’s probably not worth the money to get it fixed. So I parted with it after wearing it only ONCE.
Needless to say, I’m never going back to any Caesars again.

I brought 6 «Robert Graham» shirts to this Ceasar’s because I wanted a professional cleaning job. 1 came back completely unpressed or cleaned with a sticker saying that they couldn’t complete the job becuase they risked damaging the shirt. However, there was no mention of my getting my money back for the untouched shirt or any advice of what i should do to clean my shirt. They pressed 3 of the other 5 shirts in such a way that the inside embroidering of the large text «Robert Graham», which is embroidered into the label under the collar, was pressed so that it now appears backwards on the outside of the shirt under the collar. These are $ 200 shirts and now I cant wear them because they have the backward imprinted text under my neck on the back. I will bring the shirts there now and see how they handle the situation. more later.
I thought these are professionals. If I cant get my shirts cleaned at a proefessional dry cleaner… where should I go?
5−5−08 i updated my review FROM 1 to 2 stars becaAse after 2 weeks they were able to somehow get 99% of the damage out and give the shirts back pressed. I have no idea how they repaired them. I guess they really didnt want to pay me $ 200 for each shirt. The store manager Leslie was very friendly and understanding and she explain ed to me how I should ask for the shirts to be cleaned in the future. I may use them again even though they caused quite a scare. I was not charged for the cleaning.