Ziebart

I purchased a new Toyota pickup a few months ago and had them do paint and fabric protection as well as ziebart rustproofing. I am very happy with the price and the service. They are worth checking out.

We have had both our Toyota Camry and our Toyota Tacoma detailed at Ziebart, more than once each, and have been very happy with the results. We feel it is an excellent value.

Noticed many missed areas and pointed it out to Travis. One area included the headliner above, he did admit and came with a cleaner and tried to clean it after I paid. And simply said come back we’ll do the headliner and vacuum all the stuff that falls down from there. I was so upset because my vehicle was dropped off at 1030 and was called at 2 o’clock for pick up. I also Informed Travis that no one even vacuumed underneath the seats or wiped down where the vents were located. Travis argued that I got my money’s worth even though they «missed spots.» Travis charged me $ 65 plus tax for interior detail! So I asked him what does interior detail include he said just vacuum and wipe down!!! In my opinion it’s not worth the money with the job they do! Very deceiving because when I first inquired about the interior detailing he made it seem like they do a whole lot more. I clearly stated my biggest issue before getting a quote, I even brought my vehicle down for a quote pointing out my biggest concerns. I was promised it would be resolved. Travis continued to deny their poor service and said I need to charge you more to vacuum again. I was fed up at this point and asked to speak with his boss.
After speaking with Joe at orchid isle whom apparently runs this business I was able to get half my refund but not after joe attempted to back Travis up even though Joe did not see the pre and post picture/​outcome. According to Joe I’m the only one who ever complained!